Fatal error Kopano Server
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Dear,
just made a new installation of Kopano on Debian 9. After importing backuped database etc in the log of the server i found following:
Fri Oct 5 15:00:01 2018: [crit ] ---------------------------------------------------------------------- Fri Oct 5 15:00:01 2018: [crit ] Fatal error detected. Please report all following information. Fri Oct 5 15:00:01 2018: [crit ] Application kopano-server version: 8.6.81 Fri Oct 5 15:00:01 2018: [crit ] OS: Linux, release: 4.9.0-3-amd64, version: #1 SMP Debian 4.9.30-2+deb9u5 (2017-09-19), hardware: x86_64 Fri Oct 5 15:00:01 2018: [crit ] Thread name: ECScheduler:wor Fri Oct 5 15:00:01 2018: [crit ] Peak RSS: 265988 Fri Oct 5 15:00:01 2018: [crit ] Pid 13975 caught SIGSEGV (11), traceback: Fri Oct 5 15:00:01 2018: [crit ] Backtrace: Fri Oct 5 15:00:01 2018: [crit ] #0. /usr/lib/x86_64-linux-gnu/libkcutil.so.0(+0x48ad0) [0x7f27bf94cad0] Fri Oct 5 15:00:01 2018: [crit ] #1. /usr/lib/x86_64-linux-gnu/libkcutil.so.0(+0x36b4d) [0x7f27bf93ab4d] Fri Oct 5 15:00:01 2018: [crit ] #2. /usr/lib/x86_64-linux-gnu/libkcutil.so.0(_ZN2KC23generic_sigsegv_handlerEPNS_8ECLoggerEPKcS3_iPK9siginfo_tPKv+0x1bd) [0x7f27bf93ae2d] Fri Oct 5 15:00:01 2018: [crit ] #3. /lib/x86_64-linux-gnu/libpthread.so.0(+0x110c0) [0x7f27ba42d0c0] Fri Oct 5 15:00:01 2018: [crit ] #4. /usr/lib/x86_64-linux-gnu/libkcserver.so.0(+0x77db3) [0x7f27bf57ddb3] Fri Oct 5 15:00:01 2018: [crit ] #5. /usr/lib/x86_64-linux-gnu/libkcserver.so.0(_ZN2KC17ECDatabaseFactory20CreateDatabaseObjectEPPNS_10ECDatabaseERNSt7__cxx1112basic_stringIcSt11char_traitsIcESaIcEEE+0x44) [0x7f27bf57e074] Fri Oct 5 15:00:01 2018: [crit ] #6. /usr/lib/x86_64-linux-gnu/libkcserver.so.0(+0x78210) [0x7f27bf57e210] Fri Oct 5 15:00:01 2018: [crit ] #7. /usr/lib/x86_64-linux-gnu/libkcserver.so.0(+0x135108) [0x7f27bf63b108] Fri Oct 5 15:00:01 2018: [crit ] #8. /usr/lib/x86_64-linux-gnu/libkcserver.so.0(_ZN2KC17SoftDeleteRemoverEPv+0x12c) [0x7f27bf68c4fc] Fri Oct 5 15:00:01 2018: [crit ] #9. /lib/x86_64-linux-gnu/libpthread.so.0(+0x7494) [0x7f27ba423494] Fri Oct 5 15:00:01 2018: [crit ] #10. /lib/x86_64-linux-gnu/libc.so.6(clone+0x3f) [0x7f27b98c8acf] Fri Oct 5 15:00:02 2018: [crit ] Signal errno: Erfolg, signal code: 1 Fri Oct 5 15:00:02 2018: [crit ] Sender pid: 16, sender uid: 0, si_status: -1090957168 Fri Oct 5 15:00:02 2018: [crit ] Signal value: -1090957168, faulting address: 0x10 Fri Oct 5 15:00:02 2018: [crit ] When reporting this traceback, please include Linux distribution name (and version), system architecture and Kopano version.
Also i have many messages like
setSyncStatus(): collision Fri Oct 5 14:56:53 2018: [error ] Previous message logged 100 times
System:
Debian 9
Linux 4.9.0-3-amd64 on x86_64Thanks for help in advance.
Markus
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Hi @icey,
@icey said in Fatal error Kopano Server:
Also i have many messages like
this has already been reported and is tracked as https://jira.kopano.io/browse/KC-1286
As for the traceback, is this consistently or was it just a one time occurence?
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Dear,
thanks for your answer. Unfortunately it is consistently…
Regards Markus
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Unfortunately I am not able to observe this traceback when rolling out a system with 8.6.81.475-0+86.1.
As you did not specify which exact version of Kopano you have installed I’d recommend to update to the latest nightly.
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Hi Felix,
sorry forgot about this point.
It is core 8.6.81.475_0
I think it is the newest version?!Regards
Markus