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    Desktopnotification not working for reminders

    Plugins for Kopano WebApp
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    • q5616417
      q5616417 last edited by

      HI,
      I have a problem with desktop notifications on my macbook. I receive notifications for new e-mail but not for reminders from calendar. In preferences -> Desktop Notifications, I activated both checkboxes. For reminders, I only receive a notification window on the webpage but no desktop notification. Any idea?

      Best regards

      Thomas

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      • q5616417
        q5616417 last edited by q5616417

        Besides,
        I tried with firefox 62.0.2 and with Deskapp. Both, Webapp and Deskapp show:

        WebApp:         3.4.22.1750+994.1
        Kopano Core:    8.6.81
        
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        • q5616417
          q5616417 last edited by

          As this topic gets no replies here and also affects Deskapp, can probably some admin move this to Desktop forum? Thank you :)

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          • marty
            marty Kopano (Inactive) last edited by marty

            hi @q5616417

            I’ve created ticket https://jira.kopano.io/browse/KW-2815 to sort it out.

            Edit:
            Moved topic to plugins.

            https://documentation.kopano.io/deskapp_admin_manual
            http://documentation.kopano.io/webapp_smime_manual
            https://documentation.kopano.io/webapp_admin_manual

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            • mcdaniels
              mcdaniels last edited by mcdaniels

              +1 here, still not working.
              Email notification yes.
              Appointmentnotificatoin no.
              Unfortunatly really bad, cause this is another feature, all users are missing (and get angry…).

              Another thing concerning the Desktop-Notification is: If you don’t tick, that the notification should be faded out after x seconds, it is still faded out after some time.

              So if the user is not at the PC when the message pops up and the user gets back at some time, the notification is not there anymore. The user might miss the appointment, when he is running the Deskapp minimized. (happened to me 2 times last week)

              Deskapp 1.9.0

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              • marty
                marty Kopano (Inactive) last edited by

                @mcdaniels

                https://jira.kopano.io/browse/KW-2815 is being fixed at the moment.
                Track it to receive updates (as well as a fix version).

                For the autohide I found an old ticket:
                https://jira.kopano.io/browse/KW-2017

                https://documentation.kopano.io/deskapp_admin_manual
                http://documentation.kopano.io/webapp_smime_manual
                https://documentation.kopano.io/webapp_admin_manual

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                • mcdaniels
                  mcdaniels last edited by

                  @marty:
                  Thank you!
                  Would be nice, if this would be fixed too. Lots of users like this (I can only speak for our users).

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                  • mcdaniels
                    mcdaniels last edited by mcdaniels

                    @marty thank you for fixing:

                    https://jira.kopano.io/browse/KW-2815

                    Question regarding the repos: When will it be available there?

                    My Debianserver says:

                    kopano-webapp:
                    Installiert: 3.4.23.1909+83.1
                    Installationskandidat: 3.4.23.1909+83.1
                    Versionstabelle:
                    *** 3.4.23.1909+83.1 500
                    500 https://download.kopano.io/supported/webapp:/final/Debian_9.0 ./ Pac kages

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                    • bhuisman
                      bhuisman last edited by

                      @mcdaniels it will be available in WebApp 3.4.24 - available in the pre-final repositories since yesterday: https://forum.kopano.io/topic/1881/webapp-3-4-24-pre-final-available

                      Regards, Bob

                      Need support?
                      Have a look at https://kopano.com/support/ for options.

                      Helpful resources:
                      https://kopano.com/blog/how-to-get-kopano/
                      https://documentation.kopano.io/
                      https://kb.kopano.io/

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                      • mcdaniels
                        mcdaniels last edited by

                        @bhuisman Thank you for the information. I’ll test it @home. Don’t want to use it in production environment.

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                        • mcdaniels
                          mcdaniels last edited by mcdaniels

                          Deskapp: 2.0.20
                          WebApp: 3.4.24.1929+87.1
                          Kopano Core: 8.6.80

                          Reminder: Stays popped up, if you do not choose to hide after xxx seconds! NICE!!! (This would make our users very happy and I can tell them, what benefits you get, when using opensource software and have the chance to talk to the devs directy :-) ).
                          Printing: OK
                          EML-Opening: If you open EML files they are opened in drafts, after closing the Tab in which it is opened. (is this intended to be that way?)

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                          • bhuisman
                            bhuisman last edited by

                            @mcdaniels what do you mean with ‘opened in drafts’?

                            The behavior that eml files that you want to open with DeskApp are imported to drafts and then displayed is indeed intended.

                            Regards, Bob

                            Need support?
                            Have a look at https://kopano.com/support/ for options.

                            Helpful resources:
                            https://kopano.com/blog/how-to-get-kopano/
                            https://documentation.kopano.io/
                            https://kb.kopano.io/

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                            • mcdaniels
                              mcdaniels last edited by

                              @bhuisman: Ok, I mean exactly what you expected. If it is planned that way - it is ok.

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