Can't get web meetings up and running

  • Hi Felix,
    thank you for your reply. The “error” (if any) is, that the camera symbol in webapp stays grey. Further, when I click on the camera-symbol the window stays sort of empty, like shown in the screenshot.

    Opening the web meetings webpage directly (not out of webapp) shows the following:

    It won’t stop initializing the circle is turning around for ever and ever.

    kopano-cli -version says 8.6.80, webapp I installed from webapp- and web meetings from webmeetings-0.29.5_1-Debian_9.0-amd64.tar.gz

    So, I don’t really know if that’s an error, but I would expect some functionality for creating a room or something.

    Best regards


  • Kopano

    Ah, he is failing at initialising. In that case you will find further details in the developer tools of your browser (javascript console and in the network tab).

  • Webdeveloper tools show

    SyntaxError: An invalid or illegal string was specified webapp_auth_api.php:191

    Honestly, I don’t know what to do with this information. Do you know?

  • Previous post was the output given on the web meetings page. Webapp gives the following output:

    DOMException: "An invalid or illegal string was specified" main.js:43:9383

  • Kopano

    Hi @q5616417 ,

    @q5616417 said in Can't get web meetings up and running:


    together with

    @q5616417 said in Can't get web meetings up and running:


    There was a report in the past here on the forum where a user also wanted to use a mail domain as a username. This is a scenario we do not test for in our tests/which we do not support. Does it make a difference if you use a simple username?

  • No, unfortunately no difference with “testuser”.

  • Is there possibly something missing in my php-setup? PHP-Version is

    PHP 7.0.30-0+deb9u1 (cli) (built: Jun 14 2018 13:50:25) ( NTS )
    Copyright (c) 1997-2017 The PHP Group
    Zend Engine v3.0.0, Copyright (c) 1998-2017 Zend Technologies
        with Zend OPcache v7.0.30-0+deb9u1, Copyright (c) 1999-2017, by Zend Technologies

  • Kopano

    Hard to say. I just rolled out a fresh installation with Debian 9 and the current master packages and here everything works out of the box.

    I would recommend to get in contact with our support so someone could have a direct look on your system.

  • Hi Felix,
    thank you for your work. Since I’m testing with community edition, is there any possibility to buy support services without subscription?

  • Kopano

    I’m sure we can make something happen there. Just drop an email to sales at kopano dot com.

  • Hi Felix,
    to bring this topic to an end: because you wrote, that everything is working fine for you, I did a fresh install on another machine and voilà - webmeetings is working and it looks very good :)
    So, thank you for your support.

Log in to reply