Can't get web meetings up and running

fbartels

@q5616417 said in Can't get web meetings up and running:

I’m stuck at the same point mentioned in this old post

and which exact error is that?

From your posted logging I do not see an error? What exactly does not work? Which version of the stack are you using (core, webmeetings, webapp, …)?

q5616417

Hi Felix,
thank you for your reply. The “error” (if any) is, that the camera symbol in webapp stays grey. Further, when I click on the camera-symbol the window stays sort of empty, like shown in the screenshot.
screenshot-webapp

Opening the web meetings webpage directly (not out of webapp) shows the following:
screenshot-webmeetings

It won’t stop initializing the circle is turning around for ever and ever.

kopano-cli -version says 8.6.80, webapp I installed from webapp-3.4.17.1594+910-Debian_9.0-all.tar and web meetings from webmeetings-0.29.5_1-Debian_9.0-amd64.tar.gz

So, I don’t really know if that’s an error, but I would expect some functionality for creating a room or something.

Best regards

Thomas

fbartels

Ah, he is failing at initialising. In that case you will find further details in the developer tools of your browser (javascript console and in the network tab).

q5616417

Webdeveloper tools show

SyntaxError: An invalid or illegal string was specified webapp_auth_api.php:191
<anonym>
https://servername/webapp/plugins/spreedwebrtc/php/webapp_auth_api.php:191:5

Honestly, I don’t know what to do with this information. Do you know?

q5616417

Previous post was the output given on the web meetings page. Webapp gives the following output:

DOMException: "An invalid or illegal string was specified" main.js:43:9383
o/<
https://servername/webmeetings/static/ver=0295/js/main.js:43:9383
nn/this.$get</<
https://servername/webmeetings/static/ver=0295/js/main.js:42:27456
a/<
https://servername/webmeetings/static/ver=0295/js/main.js:43:16120
$eval
https://servername/webmeetings/static/ver=0295/js/main.js:43:23396
$digest
https://servername/webmeetings/static/ver=0295/js/main.js:43:21942
$apply
https://servername/webmeetings/static/ver=0295/js/main.js:43:23692
u
https://servername/webmeetings/static/ver=0295/js/main.js:42:31072
b
https://servername/webmeetings/static/ver=0295/js/main.js:43:1246
dn/</S.onload
https://servername/webmeetings/static/ver=0295/js/main.js:43:1792

fbartels

Hi @q5616417 ,

@q5616417 said in Can't get web meetings up and running:

webapp_auth_api.php

together with

@q5616417 said in Can't get web meetings up and running:

myuser@mydomain

There was a report in the past here on the forum where a user also wanted to use a mail domain as a username. This is a scenario we do not test for in our tests/which we do not support. Does it make a difference if you use a simple username?

q5616417

No, unfortunately no difference with “testuser”.

q5616417

Is there possibly something missing in my php-setup? PHP-Version is

PHP 7.0.30-0+deb9u1 (cli) (built: Jun 14 2018 13:50:25) ( NTS )
Copyright (c) 1997-2017 The PHP Group
Zend Engine v3.0.0, Copyright (c) 1998-2017 Zend Technologies
    with Zend OPcache v7.0.30-0+deb9u1, Copyright (c) 1999-2017, by Zend Technologies

fbartels

Hard to say. I just rolled out a fresh installation with Debian 9 and the current master packages and here everything works out of the box.

I would recommend to get in contact with our support so someone could have a direct look on your system.

q5616417

Hi Felix,
thank you for your work. Since I’m testing with community edition, is there any possibility to buy support services without subscription?

fbartels

I’m sure we can make something happen there. Just drop an email to sales at kopano dot com.

q5616417

Hi Felix,
to bring this topic to an end: because you wrote, that everything is working fine for you, I did a fresh install on another machine and voilà - webmeetings is working and it looks very good :)
So, thank you for your support.