many of our customers depend on Outlook. For reasons as diverse as the animal kingdom, they cannot be convinced to leave their favourite eMail client in the dust (where it belongs, as far as I am concerned).
With the advent of Office 2016+, we are more and more depending on the KOE to retain compatibility for many of the use cases that our customers have - and while there are some where it simply is not feasible to use ActiveSync due to folder sizes and / or numbers, many are quite happy with the way we still can connect their Outlook to their kopano backend.
But there is a critical problem, and that problem is the ability to move eMails from one account into another, something that ActiveSync just isn’t capable of.
Many of our customers (SMBs mostly) use a main eMail adress (like “email@example.com”) and create folders for projects / clients etc. They then sort their eMail from different users into the folders of the “firstname.lastname@example.org” account.
Recently, I created an abomination that I want to talk about here: I added the personal email and the company email (user@ and info@) as both ActiveSync and IMAP accounts to outlook and advised the customer to simply use the IMAP accounts for all things eMail - contacts and calendar data are still shared over ActiveSync, but he can use the (much faster) IMAP interface for eMails.
- much much faster than ActiveSync
- can copy eMails from accounts into other accounts
- still has all groupware functionality with the ActiveSync accounts
- cluttering the Outlook account pane with both imap and activesync accounts, possibly confusing
Now, for my questions:
Are there any unforseen pitfalls in this approach, something that I do not readily see?
I know I can select what I want to synchronize over ActiveSync in my mobile phones (only email, only calendar, etc). Is there a - however remote - possibility we could implement that in KOE, so that we can use the more stable / fast IMAP interface for email, and synchronize the rest over ActiveSync?
I’d appreciate any input.