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    Kopano Server connects with Zarafa client, but not Kopano OL extension.

    Kopano OL Extension (KOE)
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    • pfl
      pfl last edited by pfl

      Hello

      I have a kopano test server running.
      I wanna test if i can connect with zarafa client AND kopano OL.

      Zarafa works fine i can connect to the server with outlook.
      Kopano OL extension doesnt work though.

      Outlook fails to connect saying something like:
      "Cannot login to Exchange ActiveSync-E-Mail-Server (EAS): The server wasnt found " (I translated this to Englisch, original message might differ slightly.)

      I can ping the server and it does answer.
      Also it works perfectly fine using Zarafa.

      If anything, i expected it the other way around, with Kopano working and Zarafa not working.
      Kopano should be stable i guess?

      ///////////////////////////////////////////////////////////////////////////////////////////////////
      Specs bellow:

      Server:
      Centos7
      kopano-server 8.6.2

      Client:
      Win7 - 32bit
      Outlook 2016
      Zarafa-client 7.2.6
      KopanoOL extension 1.6

      Kopano doenst help with any usefull error log files.
      I tried to enable as much logging as possible in /etc/kopano/server.cfg file.

      ##############################################################
      # LOG SETTINGS
      
      # Logging method (syslog, file), syslog facility is 'mail'
      #log_method = file
      log_method = file
      
      # Logfile (for log_method = file, '-' for stderr)
      #log_file = -
      log_file = /var/log/kopano/error.log
      
      # Loglevel (0(none), 1(crit), 2(err), 3(warn), 4(notice), 5(info), 6(debug))
      #log_level = 3
      log_level = 6
      
      # Log timestamp - prefix each log line with timestamp in 'file' logging mode
      #log_timestamp = yes
      
      # Buffer logging in what sized blocks. 0 for line-buffered (syslog-style).
      #log_buffer_size = 0
      

      and

      ##############################################################
      # AUDIT LOG SETTINGS
      
      # Audit logging is by default not enabled
      #audit_log_enabled = no
      audit_log_enabled = yes
      
      # Audit logging method (syslog, file), syslog facility is 'authpriv'
      #audit_log_method = syslog
      audit_log_method = file
      
      # Audit logfile (for log_method = file, '-' for stderr)
      audit_log_file = /var/log/kopano/audit.log
      
      # Audit loglevel (0=no logging, 1=full logging)
      audit_log_level = 1
      
      # Audit log timestamp - prefix each log line with timestamp in 'file' logging mode
      audit_log_timestamp = 1
      
      ##############################################################
      

      Any ideas how i can search for the cause of that issue?

      Cheers
      -Pfl

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      • fbartels
        fbartels Kopano last edited by

        Hi @pfl ,

        is there anything logged in you webserver logs when outlook tries to connect? Have you setup an ssl certificate for the z-push vhost? have you done any ssl hardening on that vhost?

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        • pfl
          pfl last edited by pfl

          Hi @fbartels,
          Thx, for replying.

          Let me explain further.

          • No hardening happened.
          • No z-push installed.
          • Thus no ssl for z-push.

          The server is only running in a local network.
          And we only need to confirm that we can connect to Kopano-Server using outlook2016 with kopanoOL client.

          I think for this we dont need z-push at all?
          Or is that a dependency for Kopano to run properly?

          fbartels 1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @pfl last edited by

            @pfl said in Kopano Server connects with Zarafa client, but not Kopano OL extension.:

            I think for this we dont need z-push at all?
            Or is that a dependency for Kopano to run properly?

            It is at least a dependency for Outlook 2013 and above (as they now connect through activesync, which is provided by z-push)

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            • pfl
              pfl last edited by

              Hey @fbartels ,
              Sry my head was somwhere else…
              z-push is installed xD

              But i didn’t confugre ssl yet.
              I’m gonna do that and see if it helps.

              1 Reply Last reply Reply Quote 0
              • pfl
                pfl last edited by pfl

                It works now.
                Seems like ssl is mandatory for it to work.

                Thx @fbartels : )
                -pfl

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