when using Outlook 2013 with Kopano Server and Outlook Extension all contacts in GAB are sorted as “Surname Name”. That’s bad because it should be “Name Surname” just as it was before when we were using Zarafa client. Even when I click on “New Email” --> “To:” button and the GAB pops up the names are sorted with surname first. When I choose a name, the TO:\ field shows it also listed as “Alice Miller” and Outlook autocomplete feauture saves it exactly under this sorting order. That means that when some days later I want to send an email to Ms. Miller and I start typing “mil” her name is not showing up. When I start typing “ali” her name shows up by the autocomplete feauture in Outlook and so I got her name “Alice Miller”.
I played around and did following:
OUTLOOK --> File–> Accounts Settings --> Accounts --> Adress Book --> Outlook Adress Book (MAPI)
There I have two entries called “Adress Book for mydom.ain: Kopano Folder” and “Contacts: mykopanologinname”
For those both entries I set the configuration in this window for “Name sorting” to radio button “Same as <saved as…>” Then I click OK button and restart Outlook. Now in the main Email view within Outlook I click on the button ADRESSBOOK on the top right area of Outlook2013. I see the names sorted by “Name Surname”. Looks fine so far, but:
whenever I write a new email, at the time I choose the contact from the GAB (which is showing the desired sorting order name/surname) it is shown up with sorting order surname/name next to the TO:\ field. This results again that Outlook saves this name in the autocomplete list with wrong sorting order surname/name.
So please, can anyone shed some light into this issue? I just want to have all the names sorted by Name/Surname so Outlook 2013 also remembers them with this sorting order. How can I fix this?
any help appreciated, thank you in advance.