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    Kopano DeskApp
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    • bhuisman
      bhuisman last edited by

      @Nortepe85 it is not possible to ‘clean up’ a temporary directory when DeskApp shuts down (the file might be locked by an application that has it open). The recent versions of DeskApp already have the possibility to prompt the user what to do with the file, but in the end it always needs to be downloaded before opening.

      You can do this through other means (e.g. set the download location to %TEMP% and have that automatically cleaned up on logoff on the OS).

      Regards, Bob

      Need support?
      Have a look at https://kopano.com/support/ for options.

      Helpful resources:
      https://kopano.com/blog/how-to-get-kopano/
      https://documentation.kopano.io/
      https://kb.kopano.io/

      externa1 1 Reply Last reply Reply Quote 0
      • externa1
        externa1 @bhuisman last edited by

        @bhuisman

        Hi,

        that is at all very nice, but i think we should have the possibility to set a default path for opening files, as if i open the file i get the same dialog as if i select to download the file and it is changing every time i select a different fodler to save attachement - but if i like to only open the file i don’t want to be asked where to save (it should go to a predefined temp folder).

        rg
        Christian

        Nortepe85 1 Reply Last reply Reply Quote 0
        • Nortepe85
          Nortepe85 last edited by

          Can’t you guys implement some kind of feature to specify different settings for the “Open-button” and “Save-button”?

          For the Open-button we can then set i.e. “%temp%” as default download-folder which I can clean on logoff.

          For the Save-button we can define other settings.

          1 Reply Last reply Reply Quote 0
          • mcdaniels
            mcdaniels last edited by

            +1 from me.

            There should be an option to open or save an attachment. If I choose to open, the settings in the profile can be used (open directly), if I choose to save, a dialog should come up, where I can choose the folder I want to save to.

            Personally I don’t see the problem with the “Downloadfolder”. You get messed up you harddisc, no matter if c:\temp or the downloadfolder is used. It is up to the user to keep the downloadfolder clean.

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            • micro
              micro last edited by

              Is there any news on this topic?

              1 Reply Last reply Reply Quote 0
              • Nortepe85
                Nortepe85 @externa1 last edited by

                @externa1 said in just open attachment:

                @bhuisman

                Hi,

                that is at all very nice, but i think we should have the possibility to set a default path for opening files, as if i open the file i get the same dialog as if i select to download the file and it is changing every time i select a different fodler to save attachement - but if i like to only open the file i don’t want to be asked where to save (it should go to a predefined temp folder).

                rg
                Christian

                This is the solution I wish. I can not imagine Kopano couldn’t make it work like this.

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                • Nortepe85
                  Nortepe85 last edited by

                  Any news?

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                  • marty
                    marty Kopano (Inactive) last edited by

                    We are working on a fix. Ticket is currently in review.
                    Ref: https://jira.kopano.io/browse/KD-309

                    https://documentation.kopano.io/deskapp_admin_manual
                    http://documentation.kopano.io/webapp_smime_manual
                    https://documentation.kopano.io/webapp_admin_manual

                    externa1 1 Reply Last reply Reply Quote 0
                    • externa1
                      externa1 @marty last edited by

                      @marty
                      thx,

                      https://jira.kopano.io/browse/KD-309 looks good - awaiting release :)

                      rg
                      Christian

                      1 Reply Last reply Reply Quote 0
                      • mcdaniels
                        mcdaniels last edited by

                        @marty: very nice! thank you!

                        1 Reply Last reply Reply Quote 0
                        • Nortepe85
                          Nortepe85 last edited by

                          Great news!

                          1 Reply Last reply Reply Quote 0
                          • mcdaniels
                            mcdaniels last edited by mcdaniels

                            Only some additional note. With the current release, if you choose to directly open downloads after saving and you do an EML - Export, the exported EML is opened directly.

                            If Outlook is (still) your standardprogram to open eml, then Outlook will open.

                            I know that this behaviour is normal, because the EML Export = download.

                            Don’t know if there is a possibility to make it only save the eml, without opening it, no matter what is set in the downloadsettings. (It has to be “disconnected” from the settings of the normal downloads maybe).

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                            • marty
                              marty Kopano (Inactive) last edited by

                              Like you said export = download, so we will not differentiate behavior in that area.
                              The options in KD-309 should be enough; open, save, save as

                              https://documentation.kopano.io/deskapp_admin_manual
                              http://documentation.kopano.io/webapp_smime_manual
                              https://documentation.kopano.io/webapp_admin_manual

                              externa1 1 Reply Last reply Reply Quote 0
                              • externa1
                                externa1 @marty last edited by

                                @marty

                                Hi Marty

                                Just tested with Deskapp 2.1 - and wow now for me its workiing perfectly :)
                                great thanks for that improvement

                                rg
                                Christian

                                1 Reply Last reply Reply Quote 0
                                • mcdaniels
                                  mcdaniels last edited by

                                  @externa1 @marty: +1 from me, working like we love it ;)

                                  1 Reply Last reply Reply Quote 0
                                  • Nortepe85
                                    Nortepe85 last edited by

                                    This looks very good, many thanks! The only thing left is that the “Save as” button has the same behaviour as the “Save” button. It would be nice if that can be fixed in the next version.

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                                    • marty
                                      marty Kopano (Inactive) last edited by

                                      @Nortepe85

                                      Save - Items should be saved in the specified default download dir
                                      Save as - An dialog should be popped up asking where to save

                                      What happens in your system?

                                      https://documentation.kopano.io/deskapp_admin_manual
                                      http://documentation.kopano.io/webapp_smime_manual
                                      https://documentation.kopano.io/webapp_admin_manual

                                      externa1 1 Reply Last reply Reply Quote 0
                                      • externa1
                                        externa1 @marty last edited by

                                        @marty

                                        I also can confirm save as only asks where to save first time after install - then it always has same behavior as save and download is saved to default download folder

                                        rg
                                        Christian

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                                        • marty
                                          marty Kopano (Inactive) last edited by

                                          @externa1 We’ll have a look.
                                          Thanks for the testing.

                                          https://documentation.kopano.io/deskapp_admin_manual
                                          http://documentation.kopano.io/webapp_smime_manual
                                          https://documentation.kopano.io/webapp_admin_manual

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                                          • mcdaniels
                                            mcdaniels last edited by mcdaniels

                                            @marty: just tried this here.

                                            Downloads are set up to ask on every Download.
                                            I can reproduce, what @Nortepe85 says.

                                            If you use save as… a pop up “save as…” appears.
                                            If you use save, there is also a pop up asking for the location to save the file.

                                            And another thing:
                                            If I switch the downloadbehavior to Open after download, file is directly openend -> thats ok.

                                            BUT:
                                            if i switch back to ask on every download, KD is asking whether to save… save as… or open… but the popup for the downloadlocation does not appear anymore (also not when you save as…)

                                            If I delete the profile completely (also in APPDATA) and setup the KD profile again it works the way @Nortepe85 describes, as long as I do not switch the downloadbehavior.

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