just open attachment

Nortepe85

In DeskApp settings you can set a download dir,
and disable the ‘save dialog’ and enable the ‘open downloads when completed’ setting.
https://documentation.kopano.io/user_manual_deskapp/usage.html#download-settings

That’s an option. But my users want the option to choose to open or save the attachment.

Nortepe85

When can we expect an update so that my users can choose to download or open the file (opening without saving first)?

Nortepe85

Any updates?

bhuisman

@Nortepe85 it is not possible to ‘clean up’ a temporary directory when DeskApp shuts down (the file might be locked by an application that has it open). The recent versions of DeskApp already have the possibility to prompt the user what to do with the file, but in the end it always needs to be downloaded before opening.

You can do this through other means (e.g. set the download location to %TEMP% and have that automatically cleaned up on logoff on the OS).

externa1

@bhuisman

Hi,

that is at all very nice, but i think we should have the possibility to set a default path for opening files, as if i open the file i get the same dialog as if i select to download the file and it is changing every time i select a different fodler to save attachement - but if i like to only open the file i don’t want to be asked where to save (it should go to a predefined temp folder).

rg
Christian

Nortepe85

Can’t you guys implement some kind of feature to specify different settings for the “Open-button” and “Save-button”?

For the Open-button we can then set i.e. “%temp%” as default download-folder which I can clean on logoff.

For the Save-button we can define other settings.

mcdaniels

+1 from me.

There should be an option to open or save an attachment. If I choose to open, the settings in the profile can be used (open directly), if I choose to save, a dialog should come up, where I can choose the folder I want to save to.

Personally I don’t see the problem with the “Downloadfolder”. You get messed up you harddisc, no matter if c:\temp or the downloadfolder is used. It is up to the user to keep the downloadfolder clean.

micro

Is there any news on this topic?

Nortepe85

@externa1 said in just open attachment:

@bhuisman

Hi,

that is at all very nice, but i think we should have the possibility to set a default path for opening files, as if i open the file i get the same dialog as if i select to download the file and it is changing every time i select a different fodler to save attachement - but if i like to only open the file i don’t want to be asked where to save (it should go to a predefined temp folder).

rg
Christian

This is the solution I wish. I can not imagine Kopano couldn’t make it work like this.

Nortepe85

Any news?

marty

We are working on a fix. Ticket is currently in review.
Ref: https://jira.kopano.io/browse/KD-309

externa1

@marty
thx,

https://jira.kopano.io/browse/KD-309 looks good - awaiting release :)

rg
Christian

mcdaniels

@marty: very nice! thank you!

Nortepe85

Great news!

mcdaniels

Only some additional note. With the current release, if you choose to directly open downloads after saving and you do an EML - Export, the exported EML is opened directly.

If Outlook is (still) your standardprogram to open eml, then Outlook will open.

I know that this behaviour is normal, because the EML Export = download.

Don’t know if there is a possibility to make it only save the eml, without opening it, no matter what is set in the downloadsettings. (It has to be “disconnected” from the settings of the normal downloads maybe).

marty

Like you said export = download, so we will not differentiate behavior in that area.
The options in KD-309 should be enough; open, save, save as

externa1

@marty

Hi Marty

Just tested with Deskapp 2.1 - and wow now for me its workiing perfectly :)
great thanks for that improvement

rg
Christian

mcdaniels

@externa1 @marty: +1 from me, working like we love it ;)

Nortepe85

This looks very good, many thanks! The only thing left is that the “Save as” button has the same behaviour as the “Save” button. It would be nice if that can be fixed in the next version.

marty

@Nortepe85

Save - Items should be saved in the specified default download dir
Save as - An dialog should be popped up asking where to save

What happens in your system?