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    How to use public adressbook in emails

    Kopano WebApp
    deskapp public folder adressbook
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    • A Former User
      A Former User last edited by

      Hi,
      we have a public folder with lots of adresses in it - but we havent found a way yet to get adresses from this folder when sending emails. We can see the GAB and the “Contacts” folder of the indiviual user as in the shot:
      ![alt text](0_1526590872586_2018-05-17 22_59_10-Kopano WebApp.png image url)
      but is there a way to add a public adress folder to the list in the upper right corner ?

      Thanks a lot,
      Michael

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      • fbartels
        fbartels Kopano last edited by

        Hi @mtroitzsch ,

        this behavior can be influenced by the following setting: https://documentation.kopano.io/webapp_admin_manual/config.html#disable-public-contacts

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 1
        • A Former User
          A Former User last edited by

          Hi,
          many thanks. That was a great first step. Now I can select the public address book from the list shown above when I click the “To:” button. Is there also a way to add a public address book to a search list so that amn address is automatically searched from there when I enter the name (and/or click the Check Name (Namen überprüfen) button) ?
          Thanks,
          Michael

          fbartels 1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @Guest last edited by

            @mtroitzsch said in How to use public adressbook in emails:

            Is there also a way to add a public address book to a search list so that amn address is automatically searched from there when I enter the name (and/or click the Check Name (Namen überprüfen) button) ?

            That I cannot say. I’ll leave that to the webapp guys.

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

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            • marty
              marty Kopano (Inactive) last edited by

              @mtroitzsch

              You can resolve a user from the public address book, but not via check names.
              If you have a user with the same name in your local address book, that user will be resolved.
              Same for the GAB and local contacts. So we check GAB -> Local -> Public

              Changing this has a negative impact on the performance

              But if you have unique names you won’t run into this issue

              https://documentation.kopano.io/deskapp_admin_manual
              http://documentation.kopano.io/webapp_smime_manual
              https://documentation.kopano.io/webapp_admin_manual

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