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    core-8.6.80.621: German Umlauts broken in the subject line of sent mails

    Kopano Groupware Core
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    • Gerald
      Gerald last edited by

      Thank you for opening the bug about this fbartels!

      I accidentally noticed the WebApp folder-name-problem today as well. It seems to only affect the newly created user (which logged in using Outlook 2016 via latest Z-Push). Other, older Accounts do not show those damaged foldernames for “Entwürfe” and “Gelöschte”…

      So it probably is related to initial account/folder creation? And not about displaying existing folders.

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      • fbartels
        fbartels Kopano last edited by

        Most probably related to https://forum.kopano.io/topic/1308/using-french-locale-accentuation-not-working-in-mailbox-content/. I would propose to discuss there further.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

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        • fkroeger
          fkroeger @fbartels last edited by

          Hi @fbartels,

          thank you for opening the ticket.

          kopano-admin --create-store user2 --lang de_DE.UTF-8

          always worked for me.
          The problem is following:

          I create a user with:

          kopano-admin -c test -p xxxx -e "test@xxx.de" -f "test"

          in /etc/kopano/userscripts/createuser.d/00createstore I have the following:

          kopano-admin -v --utf8 --create-store "${KOPANO_USER}" --lang "${KOPANO_LANG}"

          even if I change this line to:

          kopano-admin -v --utf8 --create-store "${KOPANO-USER}" --lang "de_DE.UTF-8"

          the store is not created with de_DE.UTF-8 encoding.
          I have to detach the store, use the command from above to create a correct store and remove the orphaned store.

          @fbartels said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

          Hi @gerald ,

          I was able to reproduce this and created https://jira.kopano.io/browse/KC-1139 to follow up on this.

          @fkroeger said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

          In Webapp the folder names are scrambled: e.g. Entw?rfe instead of Entwürfe

          This must be something else. On my testsystem I can create german folder names just fine, e.g. with kopano-admin --create-store user2 --lang de_DE.UTF-8

          fbartels 1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @fkroeger last edited by

            Hi @fkroeger ,

            I’ve managed to reproduce the issue and create a ticket for followup https://jira.kopano.io/browse/KC-1140

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            umgfoin 1 Reply Last reply Reply Quote 0
            • umgfoin
              umgfoin @fbartels last edited by

              Hello folks,
              The subject/Umlaut issue seems to be fixed for me with @bosim 's recent commit bfef0f0e9a0
              .
              ++umgfoin

              bosim 1 Reply Last reply Reply Quote 0
              • bosim
                bosim @umgfoin last edited by

                @umgfoin said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

                Hello folks,
                The subject/Umlaut issue seems to be fixed for me with @bosim 's recent commit bfef0f0e9a0
                .
                ++umgfoin

                Thanks for verifying! :)

                Bo

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                • Gerald
                  Gerald last edited by

                  I just installed version 8.6.80.752-0+85.1 and can confirm that the Subject/Umlaut issue is fixed for me as well!

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                  • robgnu
                    robgnu last edited by robgnu

                    Hello,
                    today I’ve upgraded to the current nightly (06.05.2018 / core-8.6.80.752_0+85-Debian_9.0-amd64) and I can’t confirm the fix. When I create a new user, I still get the ? instead of the “Umlauts” in the folder names.

                    I created a user with this command:

                    kopano-cli --create --user user1 --password "user1" --email user1@example.com --fullname "User One" --admin-level 1
                    

                    robgnu

                    fbartels 1 Reply Last reply Reply Quote 0
                    • Gerald
                      Gerald last edited by Gerald

                      @robgnu
                      My confirmation that this has been fixed was only meant to be about the corrupt subject line, not about the folder name issue.

                      Update: Tried the folder issue myself now because I needed to create a user anyway. Still present. User created with commandline and logged in via WebApp. Folder names corrupt. Fixed them with kopano-localize-folders -u user@domain.tld --lang de_DE.UTF-8

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                      • fbartels
                        fbartels Kopano @robgnu last edited by

                        @robgnu said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

                        I can’t confirm the fix.

                        We are talking about two different issues here. Kc-1139 was solved, kc-1140 is still open.

                        Regards Felix

                        Resources:
                        https://kopano.com/blog/how-to-get-kopano/
                        https://documentation.kopano.io/
                        https://kb.kopano.io/

                        Support overview:
                        https://kopano.com/support/

                        1 Reply Last reply Reply Quote 0
                        • robgnu
                          robgnu last edited by

                          Oh ok - sorry.

                          1 Reply Last reply Reply Quote 0
                          • noise
                            noise last edited by

                            hello
                            i have a similar problem with run

                            kopano-localize-folders -u user@domain.tld --lang de_DE.UTF-8
                            

                            the output is:

                            user@domain.tld
                            Traceback (most recent call last):
                              File "/usr/sbin/kopano-localize-folders", line 114, in <module>
                                main()
                              File "/usr/sbin/kopano-localize-folders", line 88, in main
                                print('%s: Changing localized folder names to \"%s\"' % (user.name.decode('utf-8'), options.lang))
                            AttributeError: 'str' object has no attribute 'decode'
                            

                            anyone have a idea of this ? running ubuntu 18.04 core-8.7.80

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                            • noise
                              noise last edited by noise

                              i’m no able to solve my above problem but i’m able to have all umlaut in german language…

                              first detach store from user:

                              kopano-storeadm -Dn <user1>
                              

                              add new store to user

                              kopano-storeadm -Cn <user1> -l de_DE.UTF-8
                              

                              after this i got german names in folders like inbox > posteingang
                              but the umlauts are not displaying correct.
                              My charset of nginx is set to UTF-8

                              so i found in the spooler.cfg

                              #charset_upgrade = windows-1252
                              

                              i change it to:

                              charset_upgrade = UTF-8
                              

                              now it looks to work properly, all umlaut are displaying

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                              • thctlo
                                thctlo last edited by

                                a very good point here.

                                dagent.cfg:#default_charset = us-ascii
                                ical.cfg:#default_charset = utf-8
                                ldap.cfg:#ldap_server_charset = utf-8
                                spooler.cfg:#charset_upgrade = windows-1252
                                unix.cfg:fullname_charset = iso-8859-15

                                uhhhh, why o why ?? please fix this all to UTF8

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                                • noise
                                  noise last edited by noise

                                  ok i look at other files too…

                                  edit: dagent.cfg charset is uncommented i leave it at this time but you have right why not all config files are to UTF-8 ?

                                  thctlo 1 Reply Last reply Reply Quote 0
                                  • thctlo
                                    thctlo last edited by

                                    no, i say this is one that kopano should fix, its crazy to have so much differnent types.

                                    fbartels 1 Reply Last reply Reply Quote 0
                                    • thctlo
                                      thctlo @noise last edited by

                                      @noise

                                      edit: dagent.cfg charset is uncommented i leave it at this time but you have right why not all config files are to UTF-8 ?

                                      i dont know, wait for a kopano dev to reply this.

                                      1 Reply Last reply Reply Quote 0
                                      • fbartels
                                        fbartels Kopano @thctlo last edited by

                                        @thctlo said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

                                        this is one that kopano should fix

                                        It’s all open source, you know. If you feel you need to change something: https://stash.kopano.io/projects/KC/repos/kopanocore/browse/CONTRIBUTING.md

                                        I doubt that it is really necessary, since there are plenty of systems out there that work fine with umlauts in subjects without the need to fiddle with charset settings in the spooler.

                                        @noise said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

                                        Traceback (most recent call last):

                                        I did not yet manage to look into this, but I would expect that this is a python2 vs python3 issue. in master we recently switched everything to python3 and some scripts may still require love.

                                        Regards Felix

                                        Resources:
                                        https://kopano.com/blog/how-to-get-kopano/
                                        https://documentation.kopano.io/
                                        https://kb.kopano.io/

                                        Support overview:
                                        https://kopano.com/support/

                                        noise 1 Reply Last reply Reply Quote 0
                                        • noise
                                          noise @fbartels last edited by

                                          @fbartels said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

                                          I would expect that this is a python2 vs python3 issue. in master we recently switched everything to python3 and some scripts may still require love.

                                          yes i think also but i try to purge python2.7 but not helps. I’ll keep looking, if i found anything i post it.

                                          thanks anyway

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                                          • fbartels
                                            fbartels Kopano last edited by fbartels

                                            no, the script has a shebang that points towards python3. the simplest workaround would be that change that to point towards python2. Still if you want to look further into this a pr for this is of course welcome as well.

                                            btw. this does not necessarily need to be through git-patch, opening a pr in github also works for us -> https://github.com/Kopano-dev/kopano-core

                                            Regards Felix

                                            Resources:
                                            https://kopano.com/blog/how-to-get-kopano/
                                            https://documentation.kopano.io/
                                            https://kb.kopano.io/

                                            Support overview:
                                            https://kopano.com/support/

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