Kopano Install on Univention UCS 4.3



  • I had working installations of kopano core and web app running on UCS 4.3-0 joined to an AD domain until I installed a UCS update. After the server rebooted the web app was unable to connect to core and I was unable to reinstall kopano because it would error out while trying to connect to the database. Since then i already restored the VM to a previous checkpoint and installed everything from scratch, by deleting the domain controller master entry in the AD DNS Console and also the 2 DNS Host records (one with host name of the UCS and other with name ucs-sso) about 8 times and every single time i get this error https://pasteboard.co/Hdehuq1.png

    Here’s the output of appcenter.log

    11802 packages                          18-03-23 12:29:48 [    INFO]: Unpacking univention-spamassassin (9.0.0-6A~4.3.0.201803091404) ...^M
     11802 packages                         18-03-23 12:29:49 [    INFO]: Selecting previously unselected package univention-antivir-mail.^M
     11802 packages                         18-03-23 12:29:49 [    INFO]: Preparing to unpack .../162-univention-antivir-mail_9.0.0-4A~4.3.0.201801081055_all.deb ...^M
     11802 packages                         18-03-23 12:29:49 [    INFO]: Unpacking univention-antivir-mail (9.0.0-4A~4.3.0.201801081055) ...^M
     11802 packages                         18-03-23 12:29:50 [    INFO]: Selecting previously unselected package gnupg1-curl.^M
     11802 packages                         18-03-23 12:29:50 [    INFO]: Preparing to unpack .../163-gnupg1-curl_1.4.21-4_amd64.deb ...^M
     11802 packages                         18-03-23 12:29:50 [    INFO]: Adding 'diversion of /usr/lib/gnupg1/gpgkeys_curl to /usr/lib/gnupg1/gpgkeys_curl.non_curl by gnupg1-curl'^M
     11802 packages                         18-03-23 12:29:50 [    INFO]: Adding 'diversion of /usr/lib/gnupg1/gpgkeys_hkp to /usr/lib/gnupg1/gpgkeys_hkp.non_curl by gnupg1-curl'^M
     11802 packages                         18-03-23 12:29:50 [    INFO]: Unpacking gnupg1-curl (1.4.21-4) ...^M
     11802 packages                         18-03-23 12:29:50 [    INFO]: Selecting previously unselected package gnupg1-l10n.^M
     11802 packages                         18-03-23 12:29:50 [    INFO]: Preparing to unpack .../164-gnupg1-l10n_1.4.21-4_all.deb ...^M
     11802 packages                         18-03-23 12:29:50 [    INFO]: Unpacking gnupg1-l10n (1.4.21-4) ...^M
     11802 packages                         18-03-23 12:29:51 [    INFO]: Errors were encountered while processing:^M
     11802 packages                         18-03-23 12:29:51 [    INFO]:  /tmp/apt-dpkg-install-ug547U/047-kopano-common_8.4.5.0-0+33.2_amd64.deb^M
     11802 packages                         18-03-23 12:29:51 [ WARNING]: E: Sub-process /usr/bin/dpkg returned an error code (1)
     11802 actions.install.progress         18-03-23 12:29:51 [   DEBUG]: 80
     11802 packages                         18-03-23 12:29:51 [   DEBUG]: Releasing LOCK
     11802 actions.install                  18-03-23 12:29:51 [CRITICAL]: Failed to install the App
     11802 actions.install                  18-03-23 12:29:51 [ WARNING]: Aborting...
     11802 actions.remove                   18-03-23 12:29:51 [   DEBUG]: Calling remove
     11802 actions.remove.progress          18-03-23 12:29:51 [   DEBUG]: 0
     11802 actions.remove                   18-03-23 12:29:51 [    INFO]: Going to remove Kopano Core (8.4.5.0)
     11802 actions.remove                   18-03-23 12:29:52 [    INFO]: (must_not_have_concurrent_operation) Another package operation is in progress
     11802 actions.remove                   18-03-23 12:29:52 [   DEBUG]: Calling prescript (prerm)
     11802 actions.remove                   18-03-23 12:29:52 [   DEBUG]: /var/cache/univention-appcenter/appcenter.software-univention.de/4.3/kopano-core_20180102102306.prerm does not exist
     11802 packages                         18-03-23 12:29:52 [   DEBUG]: Holding LOCK
     11802 actions.remove                   18-03-23 12:29:52 [    INFO]: No hostdn for kopano-core found. Nothing to remove
     11802 actions.remove.progress          18-03-23 12:29:52 [   DEBUG]: 5
     11802 actions.configure                18-03-23 12:29:52 [   DEBUG]: Calling configure
     11802 actions.configure.progress       18-03-23 12:29:52 [   DEBUG]: 0
     11802 actions.configure                18-03-23 12:29:52 [    INFO]: Configuring kopano-core=8.4.5.0
     11802 actions.configure                18-03-23 12:29:52 [   DEBUG]: /var/cache/univention-appcenter/appcenter.software-univention.de/4.3/kopano-core_20180102102306.configure_host does not exist
     11802 actions.configure.progress       18-03-23 12:29:52 [   DEBUG]: 100
     11802 packages                         18-03-23 12:29:52 [   DEBUG]: Calling /usr/bin/apt-get -o DPkg::Options::=--force-confold -o DPkg::Options::=--force-overwrite -o DPkg::Options::=--force-overwrite-dir --trivial-only=no --assume-yes --auto-remove remove kopano4ucs
     11802 packages                         18-03-23 12:29:52 [    INFO]: Reading package lists...
     11802 packages                         18-03-23 12:29:52 [    INFO]: Building dependency tree...
     11802 packages                         18-03-23 12:29:52 [    INFO]: Reading state information...
     11802 packages                         18-03-23 12:29:52 [    INFO]: You might want to run 'apt --fix-broken install' to correct these.
     11802 packages                         18-03-23 12:29:52 [    INFO]: The following packages have unmet dependencies:
     11802 packages                         18-03-23 12:29:52 [    INFO]:  kopano-backup : Depends: kopano-common but it is not going to be installed
     11802 packages                         18-03-23 12:29:52 [    INFO]:  kopano-dagent : Depends: kopano-common (= 8.4.5.0-0+33.2) but it is not going to be installed
     11802 packages                         18-03-23 12:29:52 [    INFO]:  kopano-gateway : Depends: kopano-common (= 8.4.5.0-0+33.2) but it is not going to be installed
     11802 packages                         18-03-23 12:29:52 [    INFO]:  kopano-ical : Depends: kopano-common (= 8.4.5.0-0+33.2) but it is not going to be installed
     11802 packages                         18-03-23 12:29:52 [    INFO]:  kopano-monitor : Depends: kopano-common (= 8.4.5.0-0+33.2) but it is not going to be installed
     11802 packages                         18-03-23 12:29:52 [    INFO]:  kopano-presence : Depends: kopano-common but it is not going to be installed
     11802 packages                         18-03-23 12:29:52 [    INFO]:  kopano-server : Depends: kopano-common (= 8.4.5.0-0+33.2) but it is not going to be installed
     11802 packages                         18-03-23 12:29:52 [    INFO]:  kopano-spooler : Depends: kopano-common (= 8.4.5.0-0+33.2) but it is not going to be installed
     11802 packages                         18-03-23 12:29:52 [ WARNING]: E: Unmet dependencies. Try 'apt --fix-broken install' with no packages (or specify a solution).
     11802 packages                         18-03-23 12:29:53 [   DEBUG]: Releasing LOCK
     11802 actions.remove                   18-03-23 12:29:53 [CRITICAL]: Failed to uninstall the App
     11802 actions.remove                   18-03-23 12:29:53 [ WARNING]: Aborting...
     11802 actions.remove                   18-03-23 12:29:53 [    INFO]: File: /usr/share/univention-management-console/modules/apps.xml
     11802 actions.remove                   18-03-23 12:29:53 [    INFO]:
     11802 actions.remove                   18-03-23 12:29:54 [    INFO]: File: /usr/share/univention-management-console/i18n/de/apps.mo
     11802 actions.remove                   18-03-23 12:29:54 [    INFO]:
     11802 actions.remove                   18-03-23 12:29:55 [    INFO]: Module: kopano-cfg
     11802 actions.remove                   18-03-23 12:29:55 [    INFO]:
     11802 actions.remove                   18-03-23 12:29:55 [    INFO]: File: /etc/apt/apt.conf.d/55user_agent
     11802 actions.remove                   18-03-23 12:29:55 [    INFO]:
     11802 actions.upgrade-search           18-03-23 12:29:55 [   DEBUG]: Calling upgrade-search
     11802 actions.upgrade-search.progress  18-03-23 12:29:55 [   DEBUG]: 0
    

    It seems that the problem lies in the kopano-common binary package.

    When i run apt --fix-broken install as instructed i get the following:

    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    Correcting dependencies... Done
    The following additional packages will be installed:
      kopano-common
    The following NEW packages will be installed:
      kopano-common
    0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded.
    173 not fully installed or removed.
    Need to get 0 B/25.0 kB of archives.
    After this operation, 79.9 kB of additional disk space will be used.
    Do you want to continue? [Y/n] y
    (Reading database ... 88088 files and directories currently installed.)
    Preparing to unpack .../kopano-common_8.4.5.0-0+33.2_amd64.deb ...
    passwd: user 'kopano' does not exist in /etc/passwd
    dpkg: error processing archive /var/cache/apt/archives/kopano-common_8.4.5.0-0+3       3.2_amd64.deb (--unpack):
     subprocess new pre-installation script returned error exit status 1
    Errors were encountered while processing:
     /var/cache/apt/archives/kopano-common_8.4.5.0-0+33.2_amd64.deb
    E: Sub-process /usr/bin/dpkg returned an error code (1)
    

    Is there an issue with the repository or am I missing something?



  • This post is deleted!

  • Kopano

    @zirpco said in Kopano Install on Univention UCS 4.3:

    Is there an issue with the repository or am I missing something?

    I don’t have a testsystem that is part of an active directory, but in my test environment I can install the core app just fine.



  • Tried a couple times again with same results, so i gave up.
    I’m trying another groupware called SOGo.



  • Nachdem der Releasemanager und der Support keine Lösung hat, hier meine Lösung

    Alle Kopano Repositories deaktivieren

    univention-config-registry set
    kopano/repo/kopano-core=‘false’
    kopano/repo/kopano-webapp=‘false’
    kopano/repo/kopano-files=‘false’
    kopano/repo/kopano-mdm=‘false’
    kopano/repo/kopano-smime=‘false’
    kopano/repo/kopano-webmeetings=‘false’
    kopano/repo/z-push-kopano=‘false’
    Kopano Core über Appcenter aktualisieren damit Upgrade auf 4.3.1 aktiv wird

    Release Upgrade durchführen
    Paket Upgrades durchführen
    Nochmal Kopano Core über Appcenter aktualisieren, danach ging es schon mal
    Wenn nicht, folgende Reihenfolge

    Entfernen in folgender Reihenfolge
    Z-Push
    Webmeetings
    Webapp
    Core

    und danach in rückwärtiger Reihenfolge installieren

    Hat bei mir jetzt viermal geklappt, also kein Scherz. Probierts aus!


  • Kopano

    @cpzengel this is an english speaking forum. please only post english topics and replies.



  • if you are the release manager i´d better translate that than criticizing my german post!


  • Kopano

    I personally don’t think the way with removing and reinstalling is a good approach, but whatever floats your boat…



  • This post is deleted!

  • Kopano

    Instructions for the upgrade of the Kopano apps from UCS 4.2 to 4.3 can be found at https://wiki.z-hub.io/display/K4U/Updating+Kopano+packages+directly+from+the+Kopano+download+server#UpdatingKopanopackagesdirectlyfromtheKopanodownloadserver-WorkaroundupdatingfromUCS4.2to4.3withrepositories

    This is a workaround and as you experienced this workaround may not always work. Anyways I would advise to wait with the upgrade until a newer 8.6 has been released. I have added this hint to the description.


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