Kopano Install on Univention UCS 4.3
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Which version of the WebApp are you running? Do you have our repositories configured additionally?
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did you checked the univention Page to?
https://help.univention.com/t/kopano-webapp-fehler-nach-ucs-update-4-3 -
I had working installations of kopano core and web app running on UCS 4.3-0 joined to an AD domain until I installed a UCS update. After the server rebooted the web app was unable to connect to core and I was unable to reinstall kopano because it would error out while trying to connect to the database. Since then i already restored the VM to a previous checkpoint and installed everything from scratch, by deleting the domain controller master entry in the AD DNS Console and also the 2 DNS Host records (one with host name of the UCS and other with name ucs-sso) about 8 times and every single time i get this error https://pasteboard.co/Hdehuq1.png
Here’s the output of appcenter.log
11802 packages 18-03-23 12:29:48 [ INFO]: Unpacking univention-spamassassin (9.0.0-6A~4.3.0.201803091404) ...^M 11802 packages 18-03-23 12:29:49 [ INFO]: Selecting previously unselected package univention-antivir-mail.^M 11802 packages 18-03-23 12:29:49 [ INFO]: Preparing to unpack .../162-univention-antivir-mail_9.0.0-4A~4.3.0.201801081055_all.deb ...^M 11802 packages 18-03-23 12:29:49 [ INFO]: Unpacking univention-antivir-mail (9.0.0-4A~4.3.0.201801081055) ...^M 11802 packages 18-03-23 12:29:50 [ INFO]: Selecting previously unselected package gnupg1-curl.^M 11802 packages 18-03-23 12:29:50 [ INFO]: Preparing to unpack .../163-gnupg1-curl_1.4.21-4_amd64.deb ...^M 11802 packages 18-03-23 12:29:50 [ INFO]: Adding 'diversion of /usr/lib/gnupg1/gpgkeys_curl to /usr/lib/gnupg1/gpgkeys_curl.non_curl by gnupg1-curl'^M 11802 packages 18-03-23 12:29:50 [ INFO]: Adding 'diversion of /usr/lib/gnupg1/gpgkeys_hkp to /usr/lib/gnupg1/gpgkeys_hkp.non_curl by gnupg1-curl'^M 11802 packages 18-03-23 12:29:50 [ INFO]: Unpacking gnupg1-curl (1.4.21-4) ...^M 11802 packages 18-03-23 12:29:50 [ INFO]: Selecting previously unselected package gnupg1-l10n.^M 11802 packages 18-03-23 12:29:50 [ INFO]: Preparing to unpack .../164-gnupg1-l10n_1.4.21-4_all.deb ...^M 11802 packages 18-03-23 12:29:50 [ INFO]: Unpacking gnupg1-l10n (1.4.21-4) ...^M 11802 packages 18-03-23 12:29:51 [ INFO]: Errors were encountered while processing:^M 11802 packages 18-03-23 12:29:51 [ INFO]: /tmp/apt-dpkg-install-ug547U/047-kopano-common_8.4.5.0-0+33.2_amd64.deb^M 11802 packages 18-03-23 12:29:51 [ WARNING]: E: Sub-process /usr/bin/dpkg returned an error code (1) 11802 actions.install.progress 18-03-23 12:29:51 [ DEBUG]: 80 11802 packages 18-03-23 12:29:51 [ DEBUG]: Releasing LOCK 11802 actions.install 18-03-23 12:29:51 [CRITICAL]: Failed to install the App 11802 actions.install 18-03-23 12:29:51 [ WARNING]: Aborting... 11802 actions.remove 18-03-23 12:29:51 [ DEBUG]: Calling remove 11802 actions.remove.progress 18-03-23 12:29:51 [ DEBUG]: 0 11802 actions.remove 18-03-23 12:29:51 [ INFO]: Going to remove Kopano Core (8.4.5.0) 11802 actions.remove 18-03-23 12:29:52 [ INFO]: (must_not_have_concurrent_operation) Another package operation is in progress 11802 actions.remove 18-03-23 12:29:52 [ DEBUG]: Calling prescript (prerm) 11802 actions.remove 18-03-23 12:29:52 [ DEBUG]: /var/cache/univention-appcenter/appcenter.software-univention.de/4.3/kopano-core_20180102102306.prerm does not exist 11802 packages 18-03-23 12:29:52 [ DEBUG]: Holding LOCK 11802 actions.remove 18-03-23 12:29:52 [ INFO]: No hostdn for kopano-core found. Nothing to remove 11802 actions.remove.progress 18-03-23 12:29:52 [ DEBUG]: 5 11802 actions.configure 18-03-23 12:29:52 [ DEBUG]: Calling configure 11802 actions.configure.progress 18-03-23 12:29:52 [ DEBUG]: 0 11802 actions.configure 18-03-23 12:29:52 [ INFO]: Configuring kopano-core=8.4.5.0 11802 actions.configure 18-03-23 12:29:52 [ DEBUG]: /var/cache/univention-appcenter/appcenter.software-univention.de/4.3/kopano-core_20180102102306.configure_host does not exist 11802 actions.configure.progress 18-03-23 12:29:52 [ DEBUG]: 100 11802 packages 18-03-23 12:29:52 [ DEBUG]: Calling /usr/bin/apt-get -o DPkg::Options::=--force-confold -o DPkg::Options::=--force-overwrite -o DPkg::Options::=--force-overwrite-dir --trivial-only=no --assume-yes --auto-remove remove kopano4ucs 11802 packages 18-03-23 12:29:52 [ INFO]: Reading package lists... 11802 packages 18-03-23 12:29:52 [ INFO]: Building dependency tree... 11802 packages 18-03-23 12:29:52 [ INFO]: Reading state information... 11802 packages 18-03-23 12:29:52 [ INFO]: You might want to run 'apt --fix-broken install' to correct these. 11802 packages 18-03-23 12:29:52 [ INFO]: The following packages have unmet dependencies: 11802 packages 18-03-23 12:29:52 [ INFO]: kopano-backup : Depends: kopano-common but it is not going to be installed 11802 packages 18-03-23 12:29:52 [ INFO]: kopano-dagent : Depends: kopano-common (= 8.4.5.0-0+33.2) but it is not going to be installed 11802 packages 18-03-23 12:29:52 [ INFO]: kopano-gateway : Depends: kopano-common (= 8.4.5.0-0+33.2) but it is not going to be installed 11802 packages 18-03-23 12:29:52 [ INFO]: kopano-ical : Depends: kopano-common (= 8.4.5.0-0+33.2) but it is not going to be installed 11802 packages 18-03-23 12:29:52 [ INFO]: kopano-monitor : Depends: kopano-common (= 8.4.5.0-0+33.2) but it is not going to be installed 11802 packages 18-03-23 12:29:52 [ INFO]: kopano-presence : Depends: kopano-common but it is not going to be installed 11802 packages 18-03-23 12:29:52 [ INFO]: kopano-server : Depends: kopano-common (= 8.4.5.0-0+33.2) but it is not going to be installed 11802 packages 18-03-23 12:29:52 [ INFO]: kopano-spooler : Depends: kopano-common (= 8.4.5.0-0+33.2) but it is not going to be installed 11802 packages 18-03-23 12:29:52 [ WARNING]: E: Unmet dependencies. Try 'apt --fix-broken install' with no packages (or specify a solution). 11802 packages 18-03-23 12:29:53 [ DEBUG]: Releasing LOCK 11802 actions.remove 18-03-23 12:29:53 [CRITICAL]: Failed to uninstall the App 11802 actions.remove 18-03-23 12:29:53 [ WARNING]: Aborting... 11802 actions.remove 18-03-23 12:29:53 [ INFO]: File: /usr/share/univention-management-console/modules/apps.xml 11802 actions.remove 18-03-23 12:29:53 [ INFO]: 11802 actions.remove 18-03-23 12:29:54 [ INFO]: File: /usr/share/univention-management-console/i18n/de/apps.mo 11802 actions.remove 18-03-23 12:29:54 [ INFO]: 11802 actions.remove 18-03-23 12:29:55 [ INFO]: Module: kopano-cfg 11802 actions.remove 18-03-23 12:29:55 [ INFO]: 11802 actions.remove 18-03-23 12:29:55 [ INFO]: File: /etc/apt/apt.conf.d/55user_agent 11802 actions.remove 18-03-23 12:29:55 [ INFO]: 11802 actions.upgrade-search 18-03-23 12:29:55 [ DEBUG]: Calling upgrade-search 11802 actions.upgrade-search.progress 18-03-23 12:29:55 [ DEBUG]: 0It seems that the problem lies in the kopano-common binary package.
When i run apt --fix-broken install as instructed i get the following:
Reading package lists... Done Building dependency tree Reading state information... Done Correcting dependencies... Done The following additional packages will be installed: kopano-common The following NEW packages will be installed: kopano-common 0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded. 173 not fully installed or removed. Need to get 0 B/25.0 kB of archives. After this operation, 79.9 kB of additional disk space will be used. Do you want to continue? [Y/n] y (Reading database ... 88088 files and directories currently installed.) Preparing to unpack .../kopano-common_8.4.5.0-0+33.2_amd64.deb ... passwd: user 'kopano' does not exist in /etc/passwd dpkg: error processing archive /var/cache/apt/archives/kopano-common_8.4.5.0-0+3 3.2_amd64.deb (--unpack): subprocess new pre-installation script returned error exit status 1 Errors were encountered while processing: /var/cache/apt/archives/kopano-common_8.4.5.0-0+33.2_amd64.deb E: Sub-process /usr/bin/dpkg returned an error code (1)Is there an issue with the repository or am I missing something?
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This post is deleted! -
@zirpco said in Kopano Install on Univention UCS 4.3:
Is there an issue with the repository or am I missing something?
I don’t have a testsystem that is part of an active directory, but in my test environment I can install the core app just fine.
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Tried a couple times again with same results, so i gave up.
I’m trying another groupware called SOGo. -
Nachdem der Releasemanager und der Support keine Lösung hat, hier meine Lösung
Alle Kopano Repositories deaktivieren
univention-config-registry set
kopano/repo/kopano-core=‘false’
kopano/repo/kopano-webapp=‘false’
kopano/repo/kopano-files=‘false’
kopano/repo/kopano-mdm=‘false’
kopano/repo/kopano-smime=‘false’
kopano/repo/kopano-webmeetings=‘false’
kopano/repo/z-push-kopano=‘false’
Kopano Core über Appcenter aktualisieren damit Upgrade auf 4.3.1 aktiv wirdRelease Upgrade durchführen
Paket Upgrades durchführen
Nochmal Kopano Core über Appcenter aktualisieren, danach ging es schon mal
Wenn nicht, folgende ReihenfolgeEntfernen in folgender Reihenfolge
Z-Push
Webmeetings
Webapp
Coreund danach in rückwärtiger Reihenfolge installieren
Hat bei mir jetzt viermal geklappt, also kein Scherz. Probierts aus!
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@cpzengel this is an english speaking forum. please only post english topics and replies.
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if you are the release manager i´d better translate that than criticizing my german post!
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I personally don’t think the way with removing and reinstalling is a good approach, but whatever floats your boat…
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This post is deleted! -
Instructions for the upgrade of the Kopano apps from UCS 4.2 to 4.3 can be found at https://wiki.z-hub.io/display/K4U/Updating+Kopano+packages+directly+from+the+Kopano+download+server#UpdatingKopanopackagesdirectlyfromtheKopanodownloadserver-WorkaroundupdatingfromUCS4.2to4.3withrepositories
This is a workaround and as you experienced this workaround may not always work. Anyways I would advise to wait with the upgrade until a newer 8.6 has been released. I have added this hint to the description.
