unable to delete email signature from settings page
We are running Kopano-server 18.104.22.168 and we are seeing a strange problem when trying to delete email signatures in both Webapp and Deskapp.
If you delete the signature, the signature is removed, click apply. We then click on any menu EG mail and then a popup message appears if we want to apply the changes. We click apply, popup box goes away. We then click on another menu and the popup message pops up again asking if we want to apply the changes. If we cancel, the signature goes back.
Any idea what could be causing this ?
Hi @marktiller ,
in such a scenario the WebApp version could be more interesting, than the version of Kopano Core. Also: do you have any other plugins installed in WebApp?
Webapp version is -:
Been playing last night and it appears it is not effecting everyone. Some accounts work and some do not. Plugins are the same which are enabled on both accounts which work and do not work which is interesting. Any log files that i could check which may show some light on the problem ?
That is already quite an old version. I’d recommend to upgrade to the newest and test again.
Plugins are the same which are enabled on both accounts which work and do not work
yes, but which plugins have you installed and enabled?
This is actually a bug with WebMeetings and DeskApp at the moment .
In Deskapp you have the possibility to change the behavior of the WebMeetings windows
This changes however also the popout setting for the rest of WebApp what leads to an option that is not set.
In the Mail Setting you need to click on either the ‘WebApp tab’ or ‘Browser window’ this will resolve your issue.
Webmeetings Ticket is https://jira.kopano.io/browse/KWP-77?jql=text ~ "webmeetings"
I can confirm the work around is working - do you know when this might be fixed ?
Hi @marktiller ,
the 3.0.4 release including this change has just been synced to the package repository.