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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    z-push wants me to report an event

    Synchronising (mobile) devices via Z-Push
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    • itserv
      itserv last edited by itserv

      I found this message in my z-push-error.log:

      10/10/2018 06:51:03 [ 2709] [FATAL] [pbauer] Exception: (WBXMLException) - Unknown error in Sync->Handle()
      10/10/2018 06:51:03 [ 2709] [FATAL] [pbauer] Request could not be processed correctly due to a WBXMLException. Please report this including the 'WBXML debug data' logged. Be aware that the debug data could contain confidential information.
      10/10/2018 06:51:06 [ 2707] [ERROR] [pbauer] WBXMLDecoder->getElementEndTag(): could not read end tag in '/usr/share/z-push/lib/request/sync.php:533'. Please enable the LOGLEVEL_WBXML and send the log to the Z-Push dev team.
      10/10/2018 06:51:06 [ 2707] [FATAL] [pbauer] WBXMLException: Unknown error in Sync->Handle() - code: 0 - file: /usr/share/z-push/lib/request/requestprocessor.php:117
      10/10/2018 06:51:06 [ 2707] [FATAL] [pbauer] WBXML 10K debug data: ********************************************
      10/10/2018 06:51:06 [ 2707] [FATAL] [pbauer] Exception: (WBXMLException) - Unknown error in Sync->Handle()
      10/10/2018 06:51:06 [ 2707] [FATAL] [pbauer] Request could not be processed correctly due to a WBXMLException. Please report this including the 'WBXML debug data' logged. Be aware that the debug data could contain confidential information.
      

      I’m running z-push 2.4.4 on Debian, installed from the repository.

      How and where to can I report the debug data?

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @itserv last edited by

        @itserv said in z-push wants me to report an event:

        How and where to can I report the debug data?

        If you have a valid kopano subscription, then you could open a support case for this.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

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