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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Cannot share folders with the MDM plugin

    Plugins for Kopano WebApp
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    • bhuisman
      bhuisman last edited by

      @mcostan I read through the topic from the link. If I understand correctly adding shared folders works when done through z-push-admin but not when done through the MDM plugin?

      Which versions (WebApp, MDM, Z-Push) are you running? When you add a shared folder to your device through the MDM plugin, does it show up in the ‘Additional Folders’ list for that device in z-push-admin?

      I just tested with my own device on our production server, and was able to successfully synchronise a folder from another mailbox.

      Regards, Bob

      Need support?
      Have a look at https://kopano.com/support/ for options.

      Helpful resources:
      https://kopano.com/blog/how-to-get-kopano/
      https://documentation.kopano.io/
      https://kb.kopano.io/

      mcostan 1 Reply Last reply Reply Quote 0
      • mcostan
        mcostan @bhuisman last edited by

        @bhuisman

        Hi,

        I will come back with the exact versions of all the software tonight, but I believe the MDM version is one of the latest but I can update it if necessary. I believe I updated Webapp from the community repository a couple of days ago.

        When I add a folder via the MDM plugin it shows as “shared” in webapp, but in z-push-admin you see it as reported in the other thread, i.e. without the use SYSTEM attached to it.

        mcostan 1 Reply Last reply Reply Quote 0
        • mcostan
          mcostan @mcostan last edited by

          @mcostan

          I tried again, When I do this from the MDM front end I get the following.

          The folder on the top “bill” works fine, and it was added using z-push.

          The folder “Oracle” was added from the MDM plugin:

                 ------------------------
                  Folder name:    Bills
                  Store:          SYSTEM
                  Type:           Email
                  Origin:         Shared
                  Folder id:      9995a8356ba047cd800edeb80b480023384b00000000
                  Parent id:      0
                  Synched:        Active
                  ------------------------
                  Folder name:    Oracle - 
                  Store:
                  Type:           Email
                  Origin:         Shared
                  Folder id:      9995a8356ba047cd800edeb80b480023e9010b000000
                  Parent id:      0
          

          Note the user SYSTEM missing.

          the versions are as following:

          WebApp:
          3.4.20.1651+940.1
          Kopano Core:
          8.6.2
          Z-Push:
          2.4.3+0-0

          1 Reply Last reply Reply Quote 0
          • tosty
            tosty last edited by

            @bhuisman
            We’ve basically experienced the same problem with public folders.
            When adding a folder with the MDM plugin, the store / user SYSTEM is missing.
            Works only by adding with z-push.

            Tried several versions of MDM plugin, incl. 2.1.0.102+24.1 , with several Version of Zarafa / Kopano Core

            1 Reply Last reply Reply Quote 0
            • mcostan
              mcostan last edited by mcostan

              @bhuisman
              @bhuisman

              I just checked my MDM plugin version, it’s the latest on the community site:

              kopano-webapp-plugin-mdm 2.1.0.102+23.1

              I think this bug needs to be fixed though… It is currently very misleading as the MDM front end says “shared” whilst the folders just do not appear.

              What’s more it wasn’t easy at all to debug and I had to take the valuable time from @Manfred to work out what was going on…

              I think it would be great to get to the bottom of this.

              If there is anything else I can do to help with debugging please do let me know.

              It is good to know that @tosty is having the same issue as perhaps it will be easier to replicate.

              1 Reply Last reply Reply Quote 0
              • bhuisman
                bhuisman last edited by

                @mcostan / @tosty I added some background to https://jira.kopano.io/projects/KMP/issues/KMP-65 and we’ll check it out soon

                Regards, Bob

                Need support?
                Have a look at https://kopano.com/support/ for options.

                Helpful resources:
                https://kopano.com/blog/how-to-get-kopano/
                https://documentation.kopano.io/
                https://kb.kopano.io/

                tosty 1 Reply Last reply Reply Quote 0
                • tosty
                  tosty @bhuisman last edited by tosty

                  @bhuisman

                  Seems, this little change fixes the problem:

                  --- class.pluginmdmmodule.php.orig      2018-08-05 20:13:22.903000354 +0200
                  +++ class.pluginmdmmodule.php   2018-08-06 14:18:36.403006245 +0200
                  @@ -795,7 +795,7 @@
                          if ($subfolder[PR_SUBFOLDERS]) {
                                  if ($specialFolder) {
                                          // Special folders can be redirected again to getSubFolders(),
                  -                       $this->getSubFolders($specialFolder, $store, $properties, $storeData, $subfolder[PR_ENTRYID], $storeUserName);
                  +                       $this->getSubFolders($specialFolder, $store, $properties, $storeData, $storeUserName);
                                  } else {
                                          $folderObject = mapi_msgstore_openentry($store, $subfolder[PR_ENTRYID]);
                                          array_push($expand, array('folder' => $folderObject, 'props' => $subfolder));```
                  1 Reply Last reply Reply Quote 0
                  • mcostan
                    mcostan last edited by mcostan

                    @tosty

                    That’s great!

                    @bhuisman

                    Let us know when this is in the MDM build and I can test and report back if this fixes the issue on my side.

                    Thanks a lot!

                    1 Reply Last reply Reply Quote 0
                    • bhuisman
                      bhuisman last edited by

                      @tosty Cool! If you could create your patch following this guide: https://stash.kopano.io/projects/KW/repos/kopano-webapp/browse/CONTRIBUTING.md we can put it in the code as a contribution.

                      Regards, Bob

                      Need support?
                      Have a look at https://kopano.com/support/ for options.

                      Helpful resources:
                      https://kopano.com/blog/how-to-get-kopano/
                      https://documentation.kopano.io/
                      https://kb.kopano.io/

                      1 Reply Last reply Reply Quote 0
                      • tosty
                        tosty last edited by

                        Well, I tried to get this done yesterday. Sent the patch via email.

                        https://git.masilux.de/tosty/KWA-MDM/commit/7a5722e940bec0e61dca89957c55e81343ca5258

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                        • bhuisman
                          bhuisman last edited by

                          @tosty thanks! I found your email and exported a patch - it is attached to the ticket.

                          Regards, Bob

                          Need support?
                          Have a look at https://kopano.com/support/ for options.

                          Helpful resources:
                          https://kopano.com/blog/how-to-get-kopano/
                          https://documentation.kopano.io/
                          https://kb.kopano.io/

                          1 Reply Last reply Reply Quote 0
                          • mcostan
                            mcostan last edited by

                            @bhuisman

                            Good afternoon, I was wondering when the fix will be available in the overnight community builds.

                            1 Reply Last reply Reply Quote 0
                            • marty
                              marty Kopano (Inactive) last edited by

                              @mcostan
                              Better to track https://jira.kopano.io/browse/KMP-65

                              https://documentation.kopano.io/deskapp_admin_manual
                              http://documentation.kopano.io/webapp_smime_manual
                              https://documentation.kopano.io/webapp_admin_manual

                              1 Reply Last reply Reply Quote 0
                              • mcostan
                                mcostan last edited by

                                @marty

                                Good afternoon, I noticed the JIRA is now set to completed. Can I assume that the community overnight builds will include the fix?

                                1 Reply Last reply Reply Quote 0
                                • marty
                                  marty Kopano (Inactive) last edited by

                                  @mcostan
                                  Yes and I’ve put them online already

                                  https://documentation.kopano.io/deskapp_admin_manual
                                  http://documentation.kopano.io/webapp_smime_manual
                                  https://documentation.kopano.io/webapp_admin_manual

                                  1 Reply Last reply Reply Quote 0
                                  • mcostan
                                    mcostan last edited by

                                    Great thank you for your help. I’ll pick up the changes and test.

                                    1 Reply Last reply Reply Quote 0
                                    • mcostan
                                      mcostan last edited by

                                      @marty

                                      Installed and tested and I can confirm that this fixes the bug. Much appreciated in particular to @tosty for finding the solution!

                                      1 Reply Last reply Reply Quote 0
                                      • tosty
                                        tosty last edited by

                                        @mcostan
                                        You’re welcome!

                                        1 Reply Last reply Reply Quote 0
                                        • PRO123
                                          PRO123 last edited by

                                          … and unfortunately this tiny but very important fix (thx to @tosty) is still not released with a supported MDM plugin version … and that 8 months later?

                                          So I really wonder what we pay subscription for?

                                          Since yesterday we wanted to make shared calendars and address books from the public folders available for mobile devices (can’t imagine anyone else doing that?) and have wasted some time because of this (long solved) bug because we as paying customer use the supported repo :/

                                          Just not satisfied
                                          Robert

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                                          • marty
                                            marty Kopano (Inactive) last edited by

                                            @PRO123 I’m sorry you feel this way, but you could have also send an email to support and ask about a status update, since you have a paid subscription.

                                            In the mean time I will check if an update version can be released.

                                            https://documentation.kopano.io/deskapp_admin_manual
                                            http://documentation.kopano.io/webapp_smime_manual
                                            https://documentation.kopano.io/webapp_admin_manual

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