Issue connecting webapp to kopano-core (MAPI_E_NETWORK_ERROR)

genz

Hey AnotherAndy,
Yes it is working also with the fqdn. Do you know a way to improve the log level?
I am pretty sure that is a very stupid error.

Thanks

genz

if I have installed on the same machine kopano-server and the webapp and I leave in the /etc/kopano/webapp/config.php:

define("DEFAULT_SERVER", "default:");

everything works.
But when I try to change it and use any URL like this one:

define("DEFAULT_SERVER", "http://localhost:236/kopano/");

I get this error in the log:

exception 'MAPIException' with message 'MAPI error ' in /usr/share/kopano-webapp/server/includes/core/class.mapisession.php:543
Stack trace:
#0 /usr/share/kopano-webapp/server/includes/core/class.mapisession.php(543): mapi_openmsgstore(Resource id 
#56, '0')
#1 /usr/share/kopano-webapp/server/includes/core/class.mapisession.php(504): MAPISession->openMessageStore(0, 'Public store')
#2 /usr/share/kopano-webapp/server/includes/core/class.mapisession.php(515): MAPISession->getPublicMessageStore()
#3 /usr/share/kopano-webapp/server/includes/modules/class.hierarchymodule.php(44): MAPISession->getAllMessageStores()
#4 /usr/share/kopano-webapp/server/includes/modules/class.hierarchymodule.php(30): HierarchyModule->getEntryID()
#5 /usr/share/kopano-webapp/server/includes/modules/class.module.php(59): HierarchyModule->createNotifiers()
#6 /usr/share/kopano-webapp/server/includes/modules/class.hierarchymodule.php(21): Module->__construct('hierarchymodule...', Array)
#7 /usr/share/kopano-webapp/server/includes/core/class.dispatcher.php(38): HierarchyModule->__construct('hierarchymodule...', Array)
#8 /usr/share/kopano-webapp/server/includes/core/class.jsonrequest.php(50): Dispatcher->loadModule('hierarchymodule', 'hierarchymodule...', Array)
#9 /usr/share/kopano-webapp/kopano.php(139): JSONRequest->execute('{"zarafa":{"hie...')
#10 {main}, referer: http://m4-kopano-mailbox-test-connection.cern.ch/webapp/p/

There is something wrong with the function: mapi_openmsgstore

robing

@genz

The stack trace is probably due the public folder is not created yet (kopano-admin -s)

Can you post the complete config.php

genz

Hey,
Thanks for the reply. This is my config.php:

<?php
/*
        config.php

        The config file for the webapp.
        All possible web client settings can be set in this file. Some settings
        (language) can also be set per user or logon.

*/
        // Comment next line to disable the config check (or set FALSE to log the config errors)
        define("CONFIG_CHECK", TRUE);

        // Use these options to optionally disable some PHP configuration checks.
        // WARNING: these checks will disable checks regarding the security of the WebApp site configuration,
        // only change them if you know the consequences - improper use will lead to an insecure installation!
        define("CONFIG_CHECK_COOKIES_HTTP", FALSE);
        define("CONFIG_CHECK_COOKIES_SSL", FALSE);

        // Depending on your setup, it might be advisable to change the lines below to one defined with your
        // default socket location.
        // Normally "default:" points to the default setting ("file:///var/run/kopano/server.sock")
        // Examples: define("DEFAULT_SERVER", "default:");
        //           define("DEFAULT_SERVER", "http://localhost:236/kopano");
        //           define("DEFAULT_SERVER", "https://localhost:237/kopano");
        //           define("DEFAULT_SERVER", "file:///var/run/kopano/server.sock");
        //define("DEFAULT_SERVER", "default:");
        define("DEFAULT_SERVER", "http://localhost:236/kopano");

        // When using a single-signon system on your webserver, but Kopano Core is on another server
        // you can use https to access the Kopano server, and authenticate using an SSL certificate.
        define("SSLCERT_FILE", NULL);
        define("SSLCERT_PASS", NULL);

        // Set to true to disable login with Single Sign-On (SSO) on SSO environments.
        define('DISABLE_REMOTE_USER_LOGIN', false);

        // set to 'true' to strip domain from login name found from Single Sign-On webservers
        define("LOGINNAME_STRIP_DOMAIN", false);

        // Name of the cookie that is used for the session
        define("COOKIE_NAME", "KOPANO_WEBAPP");

    // Set to 'true' to disable secure session cookies and to allow log-in without HTTPS.
        define("INSECURE_COOKIES", true);

        // Use Kopano Core for HTML filtering, introduced in 8.5.0
        define("KC_FILTERED_BODY", false);

        // The timeout (in seconds) for the session. User will be logged out of WebApp
        // when he has not actively used the WebApp for this time.
        // Set to 0 (or remove) for no timeout during browser session.
        define('CLIENT_TIMEOUT', 0);

        // Defines the domains from which cross domain authentication requests
        // are allowed. E.g. if WebMeetings runs under a different domain than
        // the WebApp then add this domain here. Add http(s):// to the domains
        // and separate domains with spaces.
        // Set to empty string (default) to only allow authentication requests
        // from within the same domain.
        // Set to "*" to allow authentication requests from any domain. (not
        // recommended)
        define('CROSS_DOMAIN_AUTHENTICATION_ALLOWED_DOMAINS', "");

        // Defines the domains to which redirection after login is allowed.
        // Add http(s):// to the domains and separate domains with spaces.
        // Note: The domain under which WebApp runs, is always allowed and does
        // not need to be added here.
        define('REDIRECT_ALLOWED_DOMAINS', '');

        // Defines the base url and end with a slash.
        $base_url = dirname($_SERVER["PHP_SELF"]);
        if(substr($base_url,-1)!="/") $base_url .="/";
        define("BASE_URL", $base_url);

        // Defines the temp path (absolute). Here uploaded attachments will be saved.
        // The web client doesn't work without this directory.
        define("TMP_PATH", "/var/lib/kopano-webapp/tmp");

        // Define the path to the plugin directory (No slash at the end)
        define("PATH_PLUGIN_DIR", "plugins");

        // Enable the plugins
        define("ENABLE_PLUGINS", true);

        // Define list of disabled plugins separated by semicolon
        define("DISABLED_PLUGINS_LIST", '');

        // Define a list of plugins that cannot be disabled by users.
        // Plugins should be seperated by a semicolon (;). A wildcard (*)
        // can be used to identify multiple plugins.
        define("ALWAYS_ENABLED_PLUGINS_LIST", '');

        // General WebApp theme. This will be loaded by default for every user
        // (if the theme is installed as a plugin)
        // Users can override the 'logged-in' theme in the settings.
        define("THEME", '');

        // The title that will be shown in the title bar of the browser
        define("WEBAPP_TITLE", 'Kopano WebApp');

        // Set addressbook for GAB not to show any users unless searching for a specific user
        define("DISABLE_FULL_GAB", false);

        // Set true to hide public contact folders in address-book folder list,
        // false will show public contact folders in address-book folder list.
        define("DISABLE_PUBLIC_CONTACT_FOLDERS", true);

        // Set true to show public folders in hierarchy, false will disable public folders in hierarchy.
        define('ENABLE_PUBLIC_FOLDERS', true);

        // Set true to hide shared contact folders in address-book folder list,
        // false will show shared contact folders in address-book folder list.
        define("DISABLE_SHARED_CONTACT_FOLDERS", true);

        // Set to true to give users the possiblity to edit, create, and delete mail filters on the store
        // of other users. The user needs owner permissions on the store of the other user.
        define('ENABLE_SHARED_RULES', false);

        // Booking method (true = direct booking, false = send meeting request)
        define('ENABLE_DIRECT_BOOKING', true);

        // Enable GZIP compression for responses
        define('ENABLE_RESPONSE_COMPRESSION', true);

        // When set to true this disables the welcome screen to be shown for first time users.
        define('DISABLE_WELCOME_SCREEN', false);

        // When set to false it will disable showing of advanced settings.
        define('ENABLE_ADVANCED_SETTINGS', false);

        // Freebusy start offset that will be used to load freebusy data in appointments, number is subtracted from current time
        define('FREEBUSY_LOAD_START_OFFSET', 7);

        // Freebusy end offset that will be used to load freebusy data in appointments, number is added to current time
        define('FREEBUSY_LOAD_END_OFFSET', 90);

        // Maximum eml files to be included in a single ZIP archive
        define('MAX_EML_FILES_IN_ZIP', 50);

        // Additional color schemes for the calendars can be added by uncommenting and editing the following define.
        // The format is the same as the format of COLOR_SCHEMES which is defined in default.php
        // To change the default colors, COLOR_SCHEMES can also be defined here.
        // Note: Every color should have a unique name, because it is used to identify the color
        // define('ADDITIONAL_COLOR_SCHEMES', json_encode(array(
        //              array(
        //                      'name' => 'pink',
        //                      'displayName' => _('Pink'),
        //                      'base' => '#ff0099'
        //              )
        // )));

        // Additional categories can be added by uncommenting and editing the following define.
        // The format is the same as the format of DEFAULT_CATEGORIES which is defined in default.php
        // To change the default categories, DEFAULT_CATEGORIES can also be defined here.
        // Note: Every category should have a unique name, because it is used to identify the category
        // define('ADDITIONAL_CATEGORIES', json_encode(array(
        //              array(
        //                      'name' => _('Family'),
        //                      'color' => '#000000',
        //                      'quickAccess' => true,
        //                      'sortIndex' => 10
        //              )
        // )));

        // Additional Prefix for the Contact name can be added by uncommenting and editing the following define.
        // define('CONTACT_PREFIX', json_encode(array(
        //      array(_('Er.')),
        //      array(_('Gr.'))
        // )));

        // Additional Suffix for the Contact name can be added by uncommenting and editing the following define.
        // define('CONTACT_SUFFIX', json_encode(array(
        //      array(_('A')),
        //      array(_('B'))
        // )));


        /**************************************\
        * Memory usage and timeouts            *
        \**************************************/

        // This sets the maximum time in seconds that is allowed to run before it is terminated by the parser.
        ini_set('max_execution_time', 300); // 5 minutes

        // BLOCK_SIZE (in bytes) is used for attachments by mapi_stream_read/mapi_stream_write
        define('BLOCK_SIZE', 1048576);

        // Time that static files may exist in the client's cache (13 weeks)
        define('EXPIRES_TIME', 60*60*24*7*13);

        // Time that the state files are allowed to survive (in seconds)
        // For filesystems on which relatime is used, this value should be larger then the relatime_interval
        // for kernels 2.6.30 and above relatime is enabled by default, and the relatime_interval is set to
        // 24 hours.
        define('STATE_FILE_MAX_LIFETIME', 28*60*60);

        // Time that attachments are allowed to survive (in seconds)
        define('UPLOADED_ATTACHMENT_MAX_LIFETIME', 6*60*60);

        /**************************************\
        * Languages                            *
        \**************************************/

        // Location to the translations
        define("LANGUAGE_DIR", "server/language/");

        // Defines the default interface language. This can be overriden by the user.
        if (isset($_ENV['LANG']) && $_ENV['LANG']!="C"){
                define('LANG', $_ENV["LANG"]); // This means the server environment language determines the web client language.
        }else{
                define('LANG', 'en_GB'); // default fallback language
        }

        // List of languages that should be enabled in the logon
        // screen's language drop down.  Languages should be specified
        // using <languagecode>_<regioncode>[.UTF-8], and separated with
        // semicolon.  A list of available languages can be found in
        // the manual or by looking at the list of directories in
        // /usr/share/kopano-webapp/server/language .
        define("ENABLED_LANGUAGES", "cs_CZ;da_DK;de_DE;en_GB;en_US;es_CA;es_ES;fi_FI;fr_FR;hu_HU;it_IT;ja_JP;nb_NO;nl_NL;pl_PL;pt_BR;ru_RU;sl_SI;tr_TR;zh_TW");

        // Defines the default time zone, change e.g. to "Europe/London" when needed
        if(!ini_get('date.timezone')) {
                date_default_timezone_set('Europe/London');
        }

        /**************************************\
        * Powerpaste                           *
        \**************************************/

        // Options for TinyMCE's powerpaste plugin, see https://www.tinymce.com/docs/enterprise/paste-from-word/#configurationoptions
        // for more details.
        define('POWERPASTE_WORD_IMPORT', 'merge');
        define('POWERPASTE_HTML_IMPORT', 'merge');
        define('POWERPASTE_ALLOW_LOCAL_IMAGES', true);

        /**************************************\
        * Debugging                            *
        \**************************************/

        // Do not log errors into stdout, since this generates faulty JSON responses.
        ini_set("display_errors", false);

        ini_set("log_errors", true);
        error_reporting(E_ERROR);

        if (file_exists('debug.php')){
                include_once('debug.php');
        }else{
                // define empty dump function in case we still use it somewhere
                function dump(){}
        }
?>

robing

This post is deleted!

robing

And with this config your are unable to connect to the kopano-server ?
With the first config i was indeed not able to connect to the kopano-server but the latest version should just be able to

genz

Hey,
No it is still not working. I restarted all the services but nothing changed.

After I run kopano-admin -s the MAPIException error disappeard from the httpd logs but I still get the error Cannot connect to Kopano Core when try to access to the mailibox through the webapp.

My config.php is the one that I posted and I did not change it.

Could you tell me where the error logs for kopano are stored? I checked the folder /var/log/kopano but it’s empty.
Could you tell me also if there is a way to improve the quality of the logs?

The webapp is throwing errors but there is no trace in the logs about those.

Thanks,
Riccardo

robing

@genz

You changed the DEFAULT_SERVER address it was first missing the port, but that doesn’t matter.

Per default the logging is handled bu systemd (journalctl -u kopano-server)
You can change that in the server.cfg aswell as the loglevel

# Logging method (syslog, file), syslog facility is 'mail'
log_method = file

# Logfile (for log_method = file, '-' for stderr)
log_file =  /var/log/kopano/server.log

# Loglevel (0(none), 1(crit), 2(err), 3(warn), 4(notice), 5(info), 6(debug))
log_level = 6

You can enable the debug logging in Webapp by downloading this file https://stash.kopano.io/projects/KW/repos/kopano-webapp/browse/debug.php.dist and rename it to debug.php and place that in /usr/share/kopano-webapp.
You also need to change one line

define("DEBUG_LOADER", LOAD_RELEASE);

and create a debug.txt in /usr/share/kopano-webapp and make sure the webserver can write to that file.

mkromer

@genz

Hi Riccardo,

Could you please use

define("DEFAULT_SERVER", "http://localhost:236/kopano");

and NOT

define("DEFAULT_SERVER", "http://localhost:236/kopano/");

Please notice the slash in the end.

Also regarding the Loglevels of Kopano, you can set various loglevels, I can recommend you to set the logging based on the variable log_level= directive in server.cfg (man kopano-server), as already mentioned by @robing .

- mike

genz

Hey @robing and @mkromer,

I was able to set up the debugger for the webapp. In my case the problem was the Security-Enhanced Linux (SELinux). I had to disable it because in our test environment it causes problems.
Once I deactivated that everything started to work properly.

Thanks