Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent
    Statement regarding the closure of the Kopano community forum and the end of the community edition

    KOE reply to all - also replies to my own alias

    Kopano OL Extension (KOE)
    2
    4
    494
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • externa1
      externa1 last edited by

      Hi

      I see if getting mail to an alias address on reply to all getting the mail to myself too - this works in deskapp and webapp as it should - how can i do this with outlook - are there some settings to get outlook be aware the users alias addresses ?

      rg
      Christian

      1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano last edited by

        Hi @externa1 ,

        I am not able to reproduce this issue. Sending an email to one of my aliases resolves the alias to my primary email. replying to such an email just replies to the sender.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • externa1
          externa1 last edited by

          for me it’s acting as follw
          get email from external sender to alias address when click reply to all my alias adress is in the to field too - that I’ve tested on 2 different Kopano installations
          In webapp/deskapp the alias is converted to my primary email - so on reply to all - only the external senders are in the to field

          when looking into the received mails in outlokk there all my alias addresses are not converted to my primary so they stay as alias1@domain alias2@domain

          so it seems that outlook is not aware of my alias addresses

          rg
          Christian

          1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano last edited by fbartels

            still not repro for me (even when including multiple recipients in the mail) in my case WebApp and Outlook behave exactly the same.

            Are you sure that the alias is resolved to your user in the mail? e.g. does it show the alias when looking at the mail in WebApp?

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            1 Reply Last reply Reply Quote 0
            • First post
              Last post