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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Default "send as" adresse other than the logged in user

    Kopano WebApp
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    • klausade
      klausade last edited by

      We have a secretary, that logs into webapp with her own useraccount. When inside webapp, she also has a shared account (non active-user) by the name of “secretary”, where she does 99% of her work. We have send-as setup, but, unless she actively chooses send-as “secretary”, the mail s will appear to come from her logged-inn personal account.

      Is it possible to set the send-as user as default sender somehow? So that she does not have to remember to to the extra click every tie she sends emails.

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      • marty
        marty Kopano (Inactive) last edited by

        That’s currently not possible and I’ve created a ticket for this improvement here:
        https://jira.kopano.io/browse/KW-1977

        https://documentation.kopano.io/deskapp_admin_manual
        http://documentation.kopano.io/webapp_smime_manual
        https://documentation.kopano.io/webapp_admin_manual

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        • Bro
          Bro last edited by

          Hi Klausade,

          if the secretary spends 99% of her time answering as secretary, why don’t you put the secretary emailaddress as her account address and setup her personal email as a ‘send as’ alias?

          regards, Bro

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          • fbartels
            fbartels Kopano last edited by

            my two cents to this would be that if she replies to a message from the shared mailbox, she will already send with this mailbox in the from.

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

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            • Bro
              Bro @fbartels last edited by

              @fbartels

              yes, that would make sense :)

              regards, Bro

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