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    MDM Plugin not working

    Plugins for Kopano WebApp
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    • fbartels
      fbartels Kopano last edited by

      Some logs would help. So the webserver logging of your z-push instance, webserver logging of your kopano webapp instance. some network details, etc.

      Regards Felix

      Resources:
      https://kopano.com/blog/how-to-get-kopano/
      https://documentation.kopano.io/
      https://kb.kopano.io/

      Support overview:
      https://kopano.com/support/

      fbartels 1 Reply Last reply Reply Quote 0
      • icey
        icey last edited by

        Hi Felix,

        What further information do you need? And how should i provide logs?
        Some network details? It is just a vserver and on it the mysql, apache, postfix is running. No further server which is connected. A fail2ban is also running.
        The z-push is working for iOS device and so on. Just the MDM plugin brings this error and i can´t figure it out,

        Thanks
        Markus

        1 Reply Last reply Reply Quote 0
        • fbartels
          fbartels Kopano @fbartels last edited by

          @fbartels said in MDM Plugin not working:

          webserver logging of your z-push instance, webserver logging of your kopano webapp instance

          Additionally is SSL involved? What kind of certificate? Redirect to ssl?

          Regards Felix

          Resources:
          https://kopano.com/blog/how-to-get-kopano/
          https://documentation.kopano.io/
          https://kb.kopano.io/

          Support overview:
          https://kopano.com/support/

          1 Reply Last reply Reply Quote 0
          • icey
            icey last edited by

            Hi fbartels,

            here are the requested logs, hopefully all you need for helping.
            sapper-plus.de/kopano.rar

            Thanks in advance
            Markus

            1 Reply Last reply Reply Quote 0
            • fbartels
              fbartels Kopano last edited by

              That link does not contain the archive. What about my other questions,

              Regards Felix

              Resources:
              https://kopano.com/blog/how-to-get-kopano/
              https://documentation.kopano.io/
              https://kb.kopano.io/

              Support overview:
              https://kopano.com/support/

              1 Reply Last reply Reply Quote 0
              • icey
                icey last edited by

                it contains the archive, nothing else! it is a rar archive and its working. what do you see when clicking the link?

                The other questions: yes of course i use ssl with a certificate from lets encrypt. but mdm connects locally without ssl. i got a rdirect set for those who try reaching webapp by http.

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                • fbartels
                  fbartels Kopano last edited by

                  Interesting now its downloading. like five minutes ago it still gave an “under construction” like webpage.

                  Regards Felix

                  Resources:
                  https://kopano.com/blog/how-to-get-kopano/
                  https://documentation.kopano.io/
                  https://kb.kopano.io/

                  Support overview:
                  https://kopano.com/support/

                  1 Reply Last reply Reply Quote 0
                  • fbartels
                    fbartels Kopano last edited by

                    I checked the apache logfile and could fine two calls to the soap backend feeding data to the mdm plugin. what is interesting here is that your call looks like

                    :443 195.225.105.159 - - [10/Feb/2018:11:24:25 +0100] "POST /?Cmd=WebserviceInfo&DeviceId=webservice&DeviceType=webservice&User=gustav HTTP/1.1" 200 3907 "-" "PHP-SOAP/5.6.33-0+deb8u1"`
                    

                    while on my testsystem it looks like this:

                    ::1 - felix [11/Feb/2018:12:13:24 +0100] "POST /Microsoft-Server-ActiveSync?Cmd=WebserviceDevice&DeviceId=webservice&DeviceType=webservice&User=felix HTTP/1.1" 200 895 "-" "PHP-SOAP/5.6.30-0+deb8u1"
                    

                    The missing Microsoft-Server-ActiveSync part would suggest that something is wrong with your apache configuration imho. Additionally you should check if your z-push is actually reachable by the data specified in /etc/kopano/webapp/config-mdm.php.

                    Regards Felix

                    Resources:
                    https://kopano.com/blog/how-to-get-kopano/
                    https://documentation.kopano.io/
                    https://kb.kopano.io/

                    Support overview:
                    https://kopano.com/support/

                    1 Reply Last reply Reply Quote 0
                    • icey
                      icey last edited by fbartels

                      Hi Felix,
                      in the /etc/kopano/webapp/config-mdm.php nothing special is configured:

                      <?php
                      define('PLUGIN_MDM_USER_DEFAULT_ENABLE_MDM', false);
                      define('PLUGIN_MDM_SERVER', 'localhost');
                      define('PLUGIN_MDM_SERVER_SSL', false);
                      ?>
                      

                      And in Apache it looks like this:

                      Alias /Microsoft-Server-ActiveSync /usr/share/z-push/index.php 
                      <Directory /usr/share/z-push>
                          Options Indexes FollowSymLinks MultiViews
                          AllowOverride all
                          Order allow,deny
                          Allow from all
                          php_flag magic_quotes_gpc off
                          php_flag register_globals off
                          php_flag magic_quotes_runtime off
                          php_flag short_open_tag on
                          
                          RewriteEngine On
                      RewriteCond %{HTTPS} !=on
                      RewriteRule (.*) https://sapper-plus.de/Microsoft-Server-ActiveSync/ [R]
                      </Directory>
                      
                      
                      <VirtualHost *:443>
                      SSLEngine On
                      SSLProtocol all -SSLv2
                      SSLCipherSuite ALL:!ADH:!EXPORT:!SSLv2:RC4+RSA:+HIGH:+MEDIUM
                      SSLCertificateFile /etc/letsencrypt/live/sapper-plus.de/fullchain.pem
                      SSLCertificateKeyFile /etc/letsencrypt/live/sapper-plus.de/privkey.pem
                      #ServerName sapper-plus.de
                      </VirtualHost>
                      

                      So the funny thing is, that on another server it is configured nearly the same, and there is everything working fine…

                      Greetz
                      Markus

                      1 Reply Last reply Reply Quote 0
                      • fbartels
                        fbartels Kopano last edited by

                        I’d remove the RewriteRule (.*) https://sapper-plus.de/Microsoft-Server-ActiveSync/ [R] line and try again.

                        Regards Felix

                        Resources:
                        https://kopano.com/blog/how-to-get-kopano/
                        https://documentation.kopano.io/
                        https://kb.kopano.io/

                        Support overview:
                        https://kopano.com/support/

                        1 Reply Last reply Reply Quote 0
                        • icey
                          icey last edited by

                          Hi Felix,

                          unfortunately no change. Still same prob. Also in the webapp there is shown at z-push: “version not available”

                          Greetz
                          Markus

                          1 Reply Last reply Reply Quote 0
                          • fbartels
                            fbartels Kopano last edited by

                            Hi @icey ,

                            then I’m unfortunately at the end of my direct ideas. If you have a subscription I would recommend to get in contact with our support so that someone can have a direct look at your system.

                            Regards Felix

                            Resources:
                            https://kopano.com/blog/how-to-get-kopano/
                            https://documentation.kopano.io/
                            https://kb.kopano.io/

                            Support overview:
                            https://kopano.com/support/

                            1 Reply Last reply Reply Quote 0
                            • thctlo
                              thctlo last edited by thctlo

                              I suggest that you configure your vhost better.

                              define(‘PLUGIN_MDM_SERVER’, ‘localhost’);
                              change localhost to you webserver vhostname.
                              enable SSL because https://sapper-plus.de is set on ssl.

                              now, about the vhost config.
                              sapper-plus.de < is NOT a hostname but a domainname, and should only be used as an alias for your top level site ( for example www. )
                              yes, it works, but is more confusing imo. i suggest, in your dns create, www and mail as hostnames.

                              Setup a dedicated hostname for the ssl vhost, configure it.

                              i’ll show my example for apache on debian stretch.

                              # Non SSL
                              <VirtualHost mail.example.com:80>
                              
                                  ServerAdmin webmaster@example.com
                                  ServerName mail.example.com
                              	# Note autodiscover, works only if you use a wildcard, ! Lets Encrypt does not support wildards yet. 
                                      # you may put this (autodisover) also in www or toplevel vhost config. 
                                  ServerAlias autodiscover.example.com mail autodiscover
                              
                                  DocumentRoot /usr/share/kopano-webapp/
                                  ServerSignature Off
                                  <Directory "/usr/share/kopano-webapp">
                                      Require all denied
                                      AllowOverride All
                                  </Directory>
                              
                                  ErrorLog ${APACHE_LOG_DIR}/mail-error.log
                                  CustomLog ${APACHE_LOG_DIR}/mail-access.log combined
                              
                                  ## kopano settings. 
                              	## by default a2enmod enables for all sites, i dont like that.
                              	## so i run a2disconf kopano-webapp and include the config.
                                  Include /etc/apache2/conf-available/kopano-webapp.conf
                              
                                  # Make sure that your using ssl.
                                  RewriteEngine   On
                                  RewriteCond     %{HTTPS}        off
                                  RewriteRule     ^(.*)$          https://mail.example.com/%{REQUEST_URI} [L,R]
                              
                              </VirtualHost>
                              # SSL 
                              <VirtualHost mail.example.com:443>
                              
                                  ServerAdmin webmaster@example.com
                                  ServerName mail.example.com
                              	# Note, this only works if you use a wildcard ssl.
                                  ServerAlias autodiscover.example.com
                              
                                  DocumentRoot /usr/share/kopano-webapp
                              
                                  ErrorLog ${APACHE_LOG_DIR}/mail1-internal-ssl-error.log
                                  CustomLog ${APACHE_LOG_DIR}/mail1-internal-ssl-access.log combined
                                  ServerSignature Off
                              
                                  <IfModule mod_ssl.c>
                                      SSLEngine on
                              		# Do change these to your own certs. 
                                      SSLCertificateFile      /etc/ssl/certs/cert4096.pem
                                      SSLCertificateKeyFile   /etc/ssl/private/key.pem
                                      SSLCACertificateFile    /etc/ssl/certs/ca.pem
                              
                                      # Add the following to your Apache config.
                              		# ! Note Debian 8 may not like this. 
                                      #SSLOpenSSLConfCmd DHParameters "/etc/ssl/dh/dh4096.pem"
                              
                              		# adviced to use only tls1.2
                                      # SSLProtocol All -SSLv2 -SSLv3 -TLSv1 -TLSv1.1
                              		SSLProtocol TLSv1.2
                                      SSLCipherSuite ECDHE-RSA-AES128-GCM-SHA256:ECDHE-ECDSA-AES128-GCM-SHA256:ECDHE-RSA-AES256-GCM-SHA384:ECDHE-ECDSA-AES256-GCM-SHA384:DHE-RSA-AES128-GCM-SHA256:DHE-DSS-AES128-GCM-SHA256:kEDH+AESGCM:ECDHE-RSA-AES128-SHA256:ECDHE-ECDSA-AES128-SHA256:ECDHE-RSA-AES128-SHA:ECDHE-ECDSA-AES128-SHA:ECDHE-RSA-AES256-SHA384:ECDHE-ECDSA-AES256-SHA384:ECDHE-RSA-AES256-SHA:ECDHE-ECDSA-AES256-SHA:DHE-RSA-AES128-SHA256:DHE-RSA-AES128-SHA:DHE-DSS-AES128-SHA256:DHE-RSA-AES256-SHA256:DHE-DSS-AES256-SHA:DHE-RSA-AES256-SHA:AES128-GCM-SHA256:AES128-SHA:DES-CBC3-SHA:!aNULL:!eNULL:!EXPORT:!DES:!RC4:!3DES:!MD5:!PSK
                              
                                      SSLHonorCipherOrder On
                              
                                      Header always set Strict-Transport-Security "max-age=15768000; includeSubDomains; preload"
                                      Header always set X-Frame-Options DENY
                                      Header always set X-Content-Type-Options nosniff
                              
                                      SSLHonorCipherOrder on
                                      SSLStrictSNIVHostCheck Off
                                      SSLCompression Off
                                    
                              	</IfModule>
                              
                                  ## kopano settings.
                              	Include /etc/apache2/conf-available/kopano-webapp.conf
                              
                              	Include /etc/apache2/conf-available/z-push.conf
                              	#    Include /etc/apache2/conf-available/z-push-autodiscover.conf
                              
                              </VirtualHost>
                              
                              

                              now use the z-push repo,
                              https://wiki.z-hub.io/display/ZP/Installation#Installation-DebianundUbuntubasedsystems

                              setup a “file” repo for you kopano files" or install manualy kopano-webapp-plugin-mdm and the needed other packages.

                              reboot, and connect your Phone. If that does not work, i’ll eat my shoe, then is a bug you did hit.
                              This works fine here on ubuntu 16.04, debian 8 and debian 9.

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                              • thctlo
                                thctlo last edited by

                                ps.
                                443 195.225.105.159 - - [10/Feb/2018:11:24:25 +0100] “POST /?Cmd=WebserviceInfo&DeviceId=webservice&DeviceType=webservice&User=gustav HTTP/1.1” 200 3907 “-” “PHP-SOAP/5.6.33-0+deb8u1”`

                                This is an incorrect redirect, to a wrong vhost/ip which is not configured,
                                This is, as far i can see, only configured in the “non-ssl” : RewriteRule (.*) https://sapper-plus.de/Microsoft-Server-ActiveSync/ [R]

                                so logical that its hard to see.

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                                • icey
                                  icey last edited by

                                  Hi thctlo,

                                  thanks for your answer. I will give this a try and have a detailed look at my apache conf. I will come back with my results at the weekend. Before i don´t have time to work on that.
                                  Thanks
                                  Markus

                                  1 Reply Last reply Reply Quote 0
                                  • icey
                                    icey last edited by

                                    Hi @ all,

                                    fixing the apache confs and renewing all certificates MDM Plugin now works fine.

                                    THANKS FOR HELP!!!

                                    Greetz
                                    Markus

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