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    Zpush WBXMLException problem

    Z-Push when using other backends
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    • zgokan
      zgokan last edited by

      php version: php 7.1.11

      02/02/2018 01:48:33 [ 3343] [FATAL] [ob@xxxxxx] WBXMLException: Internal Server Error - code: 0
      02/02/2018 01:48:33 [ 3343] [FATAL] [ob@xxxxxx] Request could not be processed correctly due to a WBXMLException. Please report this.
      02/02/2018 01:53:55 [ 3362] [ERROR] [ob@xxxxxx Zimbra->SoapRequest(): SOAP FAULT: Error Code [mail.SEND_FAILURE]

      02/02/2018 01:53:55 [ 3362] [ERROR] [ob@xxxxxxx] Zimbra->SoapRequest(): SOAP FAULT: Error Reason [SMTP server reported: No recipient addresses]
      02/02/2018 01:53:55 [ 3362] [FATAL] [ob@xxxxxx] WBXMLException: Internal Server Error - code: 0
      02/02/2018 01:53:55 [ 3362] [FATAL] [ob@xxxxxxx] Request could not be processed correctly due to a WBXMLException. Please report this.

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      • Manfred
        Manfred Kopano last edited by

        Hi @zgokan ,

        and which operating system is it?

        That can’t be the entire z-push.log. Please post the contents of /var/log/z-push/z-push.log

        Manfred

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        • zgokan
          zgokan last edited by

          os: ubuntu 16.04
          php7.1
          apache2.4

          full log: http://paste.ubuntu.com/26512156/

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          • liverpoolfcfan
            liverpoolfcfan last edited by liverpoolfcfan

            The version of z-push you have loaded is extremely old and the zimbra backend is no longer supporting it

            03/02/2018 14:38:52 [21945] [ INFO] [ob@xxxxx] Version=‘2.1.3-1892’ method=‘POST’ from=ip_address_example cmd=‘FolderSync’ getUser=‘ob@xxxxx’ devId=‘xxxxx’ devType=‘yyyyyyyyy’

            You should install the latest release (2.3.8 at time of writing) from the repositories (see https://wiki.z-hub.io/display/ZP/Installation ) and use it with the zimbra backend release 67 (latest at time of writing) or later

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            • zgokan
              zgokan last edited by

              Hello

              i change it.

              Zpush version: 2.3.8
              Zimbra backend:67
              Php: 7.1
              Os: ubuntu 16.04lts

              05/02/2018 09:06:27 [ 1489] [FATAL] [ob@x.x.x.x] Fatal error: /var/www/html/z-push/lib/utils/utils.php:1144 - Uncaught Error: Call to undefined function mb_detect_encoding() in /var/www/html/z-push/lib/utils/utils.php:1144
              Stack trace:
              #0 /var/www/html/z-push/lib/request/request.php(251): Utils::ConvertAuthorizationToUTF8(‘ob@x.x.x.x…’)
              #1 /var/www/html/z-push/index.php(61): Request::ProcessHeaders()

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              • zgokan
                zgokan last edited by

                problem is php plugin. It’s okay now… One problem contact information is not coming … :)

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                • liverpoolfcfan
                  liverpoolfcfan last edited by

                  Depending on the client type and window size selected it can take some time to sync the contacts folder(s). Outlook for example syncs all email before any calendar/contacts/tasks/etc.

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                  • zgokan
                    zgokan last edited by

                    Thank. Contact synchronization also works.

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                    • liverpoolfcfan
                      liverpoolfcfan last edited by

                      Excellent. Thanks for confirming back.

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                      • zgokan
                        zgokan last edited by

                        Hello
                        I have an Outlook 2016 problem. Which version works properly ?
                        (Andorid,Thunderbird OK)

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                        • Manfred
                          Manfred Kopano last edited by

                          Hi zgokan,

                          as a rule of thumb one should always use the latest version available.

                          Could you provide more information what Outlook problem do you have?

                          Manfred

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                          • zgokan
                            zgokan last edited by zgokan

                            its never sends a request. So the authentication or connection request … This is only available in Outlook 2016. I have not tried Outlook 2013 yet.

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                            • Manfred
                              Manfred Kopano last edited by

                              Hi zgokan,

                              does setting up the ActiveSync account in Outlook finish without errors? Are you using an official certificate? Do you see requests from Outlook in apache or Z-Push log?

                              Manfred

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                              • zgokan
                                zgokan last edited by

                                Hello

                                Unfortunately, the connection does not even come. I think they have removed this feature.

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                                • Manfred
                                  Manfred Kopano last edited by

                                  Hi zgokan,

                                  do you have autodiscover configured on your server? Because Outlook issues autodiscover requests before starting ActiveSync requests.

                                  Manfred

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                                  • zgokan
                                    zgokan last edited by zgokan

                                    I made AutoDiscover. But it only installs as IMAP.

                                    Manfred 1 Reply Last reply Reply Quote 0
                                    • zgokan
                                      zgokan last edited by

                                      This post is deleted!
                                      1 Reply Last reply Reply Quote 0
                                      • Manfred
                                        Manfred Kopano @zgokan last edited by

                                        Hi zgokan,

                                        @zgokan said in Zpush WBXMLException problem:

                                        I made AutoDiscover. But it only installs as IMAP.

                                        do you mean that Outlook configures the account as an IMAP account an not as an ActiveSync account? Could you set the autodiscover log level to WBXML and post autodiscover.log?

                                        Manfred

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                                        • zgokan
                                          zgokan last edited by zgokan

                                          Hello

                                          Outlook:
                                          http://i67.tinypic.com/554j1f.png
                                          http://i64.tinypic.com/264l208.png
                                          http://i67.tinypic.com/2j2jj1y.png

                                          — log config:

                                          define('LOGBACKEND', 'filelog');
                                          
                                          define('LOGFILEDIR', '/var/log/z-push/');
                                          define('LOGFILE', LOGFILEDIR . 'autodiscover.log');
                                          define('LOGERRORFILE', LOGFILEDIR . 'autodiscover-error.log');
                                          define('LOGLEVEL', LOGLEVEL_WBXML);
                                          define('LOGUSERLEVEL', LOGLEVEL);
                                          $specialLogUsers = array();
                                          

                                          log:
                                          cat /var/log/z-push/autodiscover.log
                                          16/02/2018 21:14:29 [11679] [ INFO] [unknown] Z-Push version=‘2.3.8’
                                          16/02/2018 21:14:29 [11679] [WARN] [unknown] GET request for autodiscover. Exiting.
                                          16/02/2018 21:14:35 [11677] [ INFO] [unknown] Z-Push version=‘2.3.8’
                                          16/02/2018 21:14:35 [11677] [WARN] [unknown] GET request for autodiscover. Exiting.
                                          16/02/2018 21:14:36 [11677] [ INFO] [unknown] Z-Push version=‘2.3.8’
                                          16/02/2018 21:14:36 [11677] [WARN] [unknown] GET request for autodiscover. Exiting.

                                          cat /var/log/z-push/autodiscover-error.log
                                          16/02/2018 21:14:29 [11679] [WARN] [unknown] GET request for autodiscover. Exiting.
                                          16/02/2018 21:14:35 [11677] [WARN] [unknown] GET request for autodiscover. Exiting.
                                          16/02/2018 21:14:36 [11677] [WARN] [unknown] GET request for autodiscover. Exiting.

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                                          • Manfred
                                            Manfred Kopano last edited by

                                            Hi zgokan,

                                            we made some fixes for autodiscover for the upcoming Z-Push 2.4.0 version, but I’m not sure if it works with the current Zimbra backend. There are nightly builds with Z-Push 2.4.0 in the develop repository available if you want to give it a try.

                                            Manfred

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