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    Zpush WBXMLException problem

    Z-Push when using other backends
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    • Manfred
      Manfred Kopano last edited by

      Hi @zgokan ,

      the log is still not helpful. You have to post the log from z-push.log at WBXML level.

      Which OS and PHP versions are you using?

      Manfred

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      • zgokan
        zgokan last edited by

        php version: php 7.1.11

        02/02/2018 01:48:33 [ 3343] [FATAL] [ob@xxxxxx] WBXMLException: Internal Server Error - code: 0
        02/02/2018 01:48:33 [ 3343] [FATAL] [ob@xxxxxx] Request could not be processed correctly due to a WBXMLException. Please report this.
        02/02/2018 01:53:55 [ 3362] [ERROR] [ob@xxxxxx Zimbra->SoapRequest(): SOAP FAULT: Error Code [mail.SEND_FAILURE]

        02/02/2018 01:53:55 [ 3362] [ERROR] [ob@xxxxxxx] Zimbra->SoapRequest(): SOAP FAULT: Error Reason [SMTP server reported: No recipient addresses]
        02/02/2018 01:53:55 [ 3362] [FATAL] [ob@xxxxxx] WBXMLException: Internal Server Error - code: 0
        02/02/2018 01:53:55 [ 3362] [FATAL] [ob@xxxxxxx] Request could not be processed correctly due to a WBXMLException. Please report this.

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        • Manfred
          Manfred Kopano last edited by

          Hi @zgokan ,

          and which operating system is it?

          That can’t be the entire z-push.log. Please post the contents of /var/log/z-push/z-push.log

          Manfred

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          • zgokan
            zgokan last edited by

            os: ubuntu 16.04
            php7.1
            apache2.4

            full log: http://paste.ubuntu.com/26512156/

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            • liverpoolfcfan
              liverpoolfcfan last edited by liverpoolfcfan

              The version of z-push you have loaded is extremely old and the zimbra backend is no longer supporting it

              03/02/2018 14:38:52 [21945] [ INFO] [ob@xxxxx] Version=‘2.1.3-1892’ method=‘POST’ from=ip_address_example cmd=‘FolderSync’ getUser=‘ob@xxxxx’ devId=‘xxxxx’ devType=‘yyyyyyyyy’

              You should install the latest release (2.3.8 at time of writing) from the repositories (see https://wiki.z-hub.io/display/ZP/Installation ) and use it with the zimbra backend release 67 (latest at time of writing) or later

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              • zgokan
                zgokan last edited by

                Hello

                i change it.

                Zpush version: 2.3.8
                Zimbra backend:67
                Php: 7.1
                Os: ubuntu 16.04lts

                05/02/2018 09:06:27 [ 1489] [FATAL] [ob@x.x.x.x] Fatal error: /var/www/html/z-push/lib/utils/utils.php:1144 - Uncaught Error: Call to undefined function mb_detect_encoding() in /var/www/html/z-push/lib/utils/utils.php:1144
                Stack trace:
                #0 /var/www/html/z-push/lib/request/request.php(251): Utils::ConvertAuthorizationToUTF8(‘ob@x.x.x.x…’)
                #1 /var/www/html/z-push/index.php(61): Request::ProcessHeaders()

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                • zgokan
                  zgokan last edited by

                  problem is php plugin. It’s okay now… One problem contact information is not coming … :)

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                  • liverpoolfcfan
                    liverpoolfcfan last edited by

                    Depending on the client type and window size selected it can take some time to sync the contacts folder(s). Outlook for example syncs all email before any calendar/contacts/tasks/etc.

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                    • zgokan
                      zgokan last edited by

                      Thank. Contact synchronization also works.

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                      • liverpoolfcfan
                        liverpoolfcfan last edited by

                        Excellent. Thanks for confirming back.

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                        • zgokan
                          zgokan last edited by

                          Hello
                          I have an Outlook 2016 problem. Which version works properly ?
                          (Andorid,Thunderbird OK)

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                          • Manfred
                            Manfred Kopano last edited by

                            Hi zgokan,

                            as a rule of thumb one should always use the latest version available.

                            Could you provide more information what Outlook problem do you have?

                            Manfred

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                            • zgokan
                              zgokan last edited by zgokan

                              its never sends a request. So the authentication or connection request … This is only available in Outlook 2016. I have not tried Outlook 2013 yet.

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                              • Manfred
                                Manfred Kopano last edited by

                                Hi zgokan,

                                does setting up the ActiveSync account in Outlook finish without errors? Are you using an official certificate? Do you see requests from Outlook in apache or Z-Push log?

                                Manfred

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                                • zgokan
                                  zgokan last edited by

                                  Hello

                                  Unfortunately, the connection does not even come. I think they have removed this feature.

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                                  • Manfred
                                    Manfred Kopano last edited by

                                    Hi zgokan,

                                    do you have autodiscover configured on your server? Because Outlook issues autodiscover requests before starting ActiveSync requests.

                                    Manfred

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                                    • zgokan
                                      zgokan last edited by zgokan

                                      I made AutoDiscover. But it only installs as IMAP.

                                      Manfred 1 Reply Last reply Reply Quote 0
                                      • zgokan
                                        zgokan last edited by

                                        This post is deleted!
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                                        • Manfred
                                          Manfred Kopano @zgokan last edited by

                                          Hi zgokan,

                                          @zgokan said in Zpush WBXMLException problem:

                                          I made AutoDiscover. But it only installs as IMAP.

                                          do you mean that Outlook configures the account as an IMAP account an not as an ActiveSync account? Could you set the autodiscover log level to WBXML and post autodiscover.log?

                                          Manfred

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                                          • zgokan
                                            zgokan last edited by zgokan

                                            Hello

                                            Outlook:
                                            http://i67.tinypic.com/554j1f.png
                                            http://i64.tinypic.com/264l208.png
                                            http://i67.tinypic.com/2j2jj1y.png

                                            — log config:

                                            define('LOGBACKEND', 'filelog');
                                            
                                            define('LOGFILEDIR', '/var/log/z-push/');
                                            define('LOGFILE', LOGFILEDIR . 'autodiscover.log');
                                            define('LOGERRORFILE', LOGFILEDIR . 'autodiscover-error.log');
                                            define('LOGLEVEL', LOGLEVEL_WBXML);
                                            define('LOGUSERLEVEL', LOGLEVEL);
                                            $specialLogUsers = array();
                                            

                                            log:
                                            cat /var/log/z-push/autodiscover.log
                                            16/02/2018 21:14:29 [11679] [ INFO] [unknown] Z-Push version=‘2.3.8’
                                            16/02/2018 21:14:29 [11679] [WARN] [unknown] GET request for autodiscover. Exiting.
                                            16/02/2018 21:14:35 [11677] [ INFO] [unknown] Z-Push version=‘2.3.8’
                                            16/02/2018 21:14:35 [11677] [WARN] [unknown] GET request for autodiscover. Exiting.
                                            16/02/2018 21:14:36 [11677] [ INFO] [unknown] Z-Push version=‘2.3.8’
                                            16/02/2018 21:14:36 [11677] [WARN] [unknown] GET request for autodiscover. Exiting.

                                            cat /var/log/z-push/autodiscover-error.log
                                            16/02/2018 21:14:29 [11679] [WARN] [unknown] GET request for autodiscover. Exiting.
                                            16/02/2018 21:14:35 [11677] [WARN] [unknown] GET request for autodiscover. Exiting.
                                            16/02/2018 21:14:36 [11677] [WARN] [unknown] GET request for autodiscover. Exiting.

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