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    Creating Rules via DeskApp

    Kopano WebApp
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    • Coffee_is_life
      Coffee_is_life last edited by Coffee_is_life

      Hello Forum,

      i’ve just tried to create a rule via DeskApp, but the “Save” nor the “Cancel”-Button work.

      Settings->Rules->New
      Adding “Subject Contains following text” - Value: “Z-Push_Attention-needed”
      Adding Action to “move to folder” - Value: Inbox->z-push

      try to save -> button clicked but nothing happend
      try to cancel -> button clicked but nothing happend
      close via top right “x” -> field closed

      restarted DeskApp, tried again -> same result

      coffee_is_life

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      • marty
        marty Kopano (Inactive) last edited by marty

        @coffee_is_life said in Creating Rules via DeskApp:

        restarted DeskApp, tried again -> same

        It’s seems you’re running into a rare bug:
        https://jira.kopano.io/browse/KW-1344

        If you see anything in the console or log, let me know.

        https://documentation.kopano.io/deskapp_admin_manual
        http://documentation.kopano.io/webapp_smime_manual
        https://documentation.kopano.io/webapp_admin_manual

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        • Coffee_is_life
          Coffee_is_life last edited by Coffee_is_life

          Just updated to 1.4.4 on my PC

          Still same result… I will try with devel-version and give the result+console-output here

          //EDIT: 1.4.4devel version -> same result, nothing in console -> can i find some other outputs somewhere?

          coffee_is_life

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          • marty
            marty Kopano (Inactive) last edited by

            No, Unfortunately. It’s difficult to reproduce and debug, but once you have it it’s hard to get rid of :(

            https://documentation.kopano.io/deskapp_admin_manual
            http://documentation.kopano.io/webapp_smime_manual
            https://documentation.kopano.io/webapp_admin_manual

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            • Coffee_is_life
              Coffee_is_life last edited by

              Same behaviour if setting permission to stores (ie. Calendar ) in Deskapp and Webapp.

              Tried with my account (working in webapp), same machine, another user (same rights in AD and overall), the OK and Cancel Button wont work. (webapp and deskapp)
              Firebug doesnt even recognize actions behind the button.
              If i press it, a post is send to server.
              If the other account sends, nothing happens in console output.

              coffee_is_life

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              • kmeyer
                kmeyer last edited by

                Hi, I got the same Problem - no work of save or chancel buttons.
                Firefox an Crome and Deskapp

                WebApp:
                3.4.4.1145+678.1
                Kopano Core:
                8.5.80

                Regards

                kmeyer 1 Reply Last reply Reply Quote 0
                • kmeyer
                  kmeyer @kmeyer last edited by

                  Hi, after deleting the cache it works. Maybe older update trash…
                  Regards

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                  • pkits
                    pkits last edited by

                    Same issue here (Mail Rules Dialog > Cancel nor Save works)

                    Deleting Cache (and all other settings) does not solve the issue by me (Firefox and Chrome).

                    Kopano Core (before: 8.3.3; since today: 8.4.91). Still the same issue.
                    WebApp Version 3.3.1.

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