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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    2.3.7 SyncMail Ignored reason (4) are back

    Z-Push when using Kopano
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    • Galen
      Galen last edited by

      I haven’t seen these logged since the ZP-575 fix in 2015.

      The event is currently in the sent items folder on the server and not being synced to Outlook. This is an old meeting request from March 2016. It used to sync with 2.2.12 but no longer with 2.3.7.

      Attention needed:	1 messages need attention because they could not be synchronized
      	Broken object:	'SyncMail' ignored on '2017-08-12 10:33'
      	Information:	Subject: 'Accepted: blah blah blah - From: '"USERKD" <USERKD@domain.tld>'
      	Reason: 	 (4)
      

      Viewing the event with webaccess I see from USERKD to a single external recipient.
      When: = This item is recurring
      Location: = External site

      “This meeting is not in the calendar, it may have been moved or deleted.”

      G

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      • Sebastian
        Sebastian Kopano last edited by

        Is there anything else in the reason field? Code 4 means semantic error meaning that the data is corrupt (like startdate after enddate).

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        • Galen
          Galen last edited by

          @Sebastian

          Nothing else is logged after Reason: (4) in the z-push-error.log file or from z-push-admin.

          [ERROR] [USERKD] Ignored broken message (SyncMail). Reason: '4' Folderid: '019026a9ffa5497a8db81d23c9a23ee0703302000000' message id '019026a9ffa5497a8db81d23c9a23ee09b3113000000'
          

          G

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