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    Problems when pasting copied text from another HTML source

    Kopano WebApp
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    • robertwbrandt
      robertwbrandt last edited by

      I raised this problem before a while ago in the Zarafa WebApp forum, and was told is would be fixed by the new editor in Kopano… But it is still a problem.

      To recap - the problem is that sometimes (not always) when copying and pasting data from a HTML source into a mail, the text looks perfectly fine when sending, but when it is received by the recipient, it is illegible.
      The problem seems to be that hidden HTML code that embeds itself and/or missing CSS stuff… regarless the end result is that all the text is displayed on top of itself rendering it unreadable.
      However, looking at the email as text or via z-push is fine.

      The way around the problem is to copy and paste it into notepad first to remove the pormating, but is there a way this can be fixed directly in WebApp?

      Thanks
      Bob

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      • marty
        marty Kopano (Inactive) last edited by

        Hi Bob,

        Are you referring to: https://jira.zarafa.com/browse/WA-8631 ?

        https://documentation.kopano.io/deskapp_admin_manual
        http://documentation.kopano.io/webapp_smime_manual
        https://documentation.kopano.io/webapp_admin_manual

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        • robertwbrandt
          robertwbrandt last edited by

          Don’t know. Jira won’t let me view the ticket without logging in. And I don’t have a log in. :(

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          • marty
            marty Kopano (Inactive) last edited by

            Hi Bob,

            I’ve created this ticket in Kopano:
            https://jira.kopano.io/browse/KW-1134

            You should be able to view the ticket.

            https://documentation.kopano.io/deskapp_admin_manual
            http://documentation.kopano.io/webapp_smime_manual
            https://documentation.kopano.io/webapp_admin_manual

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            • robertwbrandt
              robertwbrandt @robertwbrandt last edited by

              That sounds about right, I will dig up some examples and make sure!

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              • marty
                marty Kopano (Inactive) last edited by

                Allright, let me know.

                https://documentation.kopano.io/deskapp_admin_manual
                http://documentation.kopano.io/webapp_smime_manual
                https://documentation.kopano.io/webapp_admin_manual

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