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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    WebApp settings don't work if you had previously opened a shared storage which no longer exists!

    Kopano WebApp
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    • Gerald
      Gerald last edited by Gerald

      Alternative title: How to completely and permanently screw up your WebApp account in just a few steps!

      Steps to reproduce:
      ###############
      create user1 (kopano-admin -c user1 -e user1@nowhere.net -f "User1 -P)
      create user2 (kopano-admin -c user2 -e user2@nowhere.net -f "User2 -P)
      login as user2 in webapp, right click root store and grand full ownership permissions to “user1”, then logout
      login as user1 and click open shared folders, select “Entire Inbox” and Name: User1, then logout
      delete user2 (kopano-admin -d user2)
      Login as user1 in WebApp and click “Settings” in the upper right corner!

      Here is a screenshot:
      User1 (here named “Spam Account”) is logged in and viewing a folder:
      alt text

      User1 (here named “Spam Account”) is logged in and has dared to click on “Settings”:
      alt text

      I have found no way to fix this. No way at all. Have not found a way to reset the WebApp settings without being able to click Settings! So I’m totally screwed.

      Tested with

      • WebApp 3.4.0.670-471.1
      • WebApp 3.4.0.682-477.1
      • and I’m pretty sure this also is happening with WebApp 3.3.0.610-25.1

      Update:
      ==> if you still remember which deleted user it was that user1 had opened: you can recreate a user of the same name, login to webapp, remove the shared storage and delete the user again. This will fix it - but it of course will not help you if you have no idea what deleted account is causing the problem - I don’t think you can see any errors in the log that tell you because of which user the Settings panel won’t open.

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      • marty
        marty Kopano (Inactive) last edited by marty

        Hi Gerald,

        Thanks for reporting.
        You can remove the shared store setting by running this in your console (press f12)

        container.getSettingsModel().set('zarafa/v1/contexts/hierarchy/shared_stores/'), [];
        

        Ticket:
        https://jira.kopano.io/browse/KW-1558

        https://documentation.kopano.io/deskapp_admin_manual
        http://documentation.kopano.io/webapp_smime_manual
        https://documentation.kopano.io/webapp_admin_manual

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        • Gerald
          Gerald last edited by

          Thank you, the code snippet is a working uhm… workaround :-)

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