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    ERROR: LoopDetection->ProcessLoopDetectionPreviousConnectionFailed

    Synchronising (mobile) devices via Z-Push
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    • AndreasBomholtz
      AndreasBomholtz last edited by

      I have regular this error in my Z-Push logs for multiple users:

      23/06/2022 09:15:39 [   69] [ERROR] [*****] LoopDetection->ProcessLoopDetectionPreviousConnectionFailed(): Command 'Sync' at 23/06/2022 09:08:35 with pid '63' terminated unexpectedly or is still running.
      23/06/2022 09:15:39 [   69] [ERROR] [****] Please check your logs for this PID and errors like PHP-Fatals or Apache segmentation faults and report your results to the Z-Push dev team.
      

      Is this something that I should be worried about?

      Z-PUSH: v2.6.4

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      • bob4os
        bob4os last edited by

        It is not optimal - you have to check, why the process is crashing.
        Maybe PHP needs more memory or some bug is causing the process to stop unexpectedly.
        Check your webserver logs too.
        You may also try to reset the loop detection data with z-push-admin.php.

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