Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent
    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Some clients (Win10 / Firefox) hang during login

    Kopano WebApp
    2
    2
    295
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • pixel
      pixel last edited by

      Hi@all,

      I have a strange problem on two different Kopano installations (Community).

      On some clients the WebApp login does not work or does not work at first go. After entering the login data, the “circle” goes round forever.

      If I press “Reload” in the browser, I get back to the login dialogue. If I now enter the data again, it works. Most of the time. Sometimes I have to do this step three times.

      I can also reproduce the problem. When the computer is restarted, the login always behaves as described.

      It doesn’t matter which Kopano user I use.

      I use the current Firefox in the standard settings without add-ons. I have already emptied the browser cache.

      I find it confusing that it occurs on two different installations on different PCs.

      Does anyone have any idea what this could be? Kopano versions:

      Translated with www.DeepL.com/Translator (free version)

      WebApp: 3.5.14.2539+111.1
      Kopano Core: 8.7.1
      

      with best
      pixel

      1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano last edited by

        Duplicate of https://forum.kopano.io/topic/3848/frontend-fingerprint-did-not-match-session-terminated/1

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • First post
          Last post