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    Bug? Attachment lost, after moving mail to subfolder

    Kopano OL Extension (KOE)
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    • pd_marko
      pd_marko last edited by

      Hi,

      today we’ve got a strange issue. A colleague received an internal mail with an attached pdf file.
      After downloading that file, he moved this mail into another subfolder. Later he would like to print the document, but the attachment is now missing.

      Current versions:
      kopano4ucs 1.62
      kopano-server 8.7.17.0-0+27.1
      z-push-kopano 2.6.1+0-0

      Any suggestions?

      Thanks in advance.
      BR Marko

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @pd_marko last edited by

        Hi @pd_marko,

        do you have a way to reproduce this behaviour?

        If the attachment was there, but is removed when moving the message this however sounds like an issue with Outlook itself as the move operation is locally at first (Outlook after moving the message only operates a move on the backend).

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

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