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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Incident: inline.txt attached in mails

    Kopano Groupware Core
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    • fbartels
      fbartels Kopano @darootler last edited by

      I did not (yet) try your steps from above, I was merely pointing out that the ticket you are referencing seems to describe a different problem.

      So, what i have to do now to get the problem confirmed?

      having patience until some has free time to look at this or get a subscription and open a support call to raise priority.

      Regards Felix

      Resources:
      https://kopano.com/blog/how-to-get-kopano/
      https://documentation.kopano.io/
      https://kb.kopano.io/

      Support overview:
      https://kopano.com/support/

      darootler 1 Reply Last reply Reply Quote 0
      • darootler
        darootler @fbartels last edited by darootler

        @fbartels

        Just to clarify:

        The ticket https://jira.kopano.io/browse/KC-624 linked from @jengelh is just misleading and not fixing the issue described above.

        And sorry for the following words but i have to point that out:

        I am investing much time to do the “testing part” for you, seems like you do not have any testers for the daily builds, and all i earn is “get a subscription”. What i do is just work for you!

        All this never happened during the times the product was called zarafa…

        Regards
        Richard

        fbartels 1 Reply Last reply Reply Quote 0
        • A Former User
          A Former User @darootler last edited by

          @darootler “Could not open message” is due to KC-709. Code for it exists, I temporarily uploaded that to https://github.com/jengelh/kopano-core/tree/kc-709 .

          1 Reply Last reply Reply Quote 0
          • darootler
            darootler last edited by

            Seems like there a three issues mixed in this thread:

            1.) inline.txt --> https://jira.kopano.io/browse/KC-624
            2.) “Could not open message” --> https://jira.kopano.io/browse/KC-709
            3.) inline.bin --> Seems like this is not covered

            If you want to reproduce the “inline.bin” problem just follow the steps mentioned in the thread start.

            Regards
            Richard

            1 Reply Last reply Reply Quote 0
            • A Former User
              A Former User last edited by

              https://jira.kopano.io/browse/KC-713 for this one then.

              darootler 1 Reply Last reply Reply Quote 0
              • darootler
                darootler @Guest last edited by

                @jengelh

                Thank you.

                Regards
                Richard

                1 Reply Last reply Reply Quote 0
                • A Former User
                  A Former User last edited by A Former User

                  Your email (first post of this thread) uses “Content-Transfer-Encoding: 8bits”, which is not a standard recognized encoding. As such, the entire e-mail is placed into inline.bin, not just the QNAP logo.
                  I think you need to tell QNAP that it’s supposed to be “8BIT”, not “8bits”.

                  darootler 1 Reply Last reply Reply Quote 0
                  • darootler
                    darootler last edited by darootler

                    This post is deleted!
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                    • darootler
                      darootler @Guest last edited by

                      @jengelh

                      Thank you for pointing that out, i just submitted a ticket to QNAP.

                      Regards
                      Richard

                      1 Reply Last reply Reply Quote 0
                      • fbartels
                        fbartels Kopano @darootler last edited by

                        @darootler said in Incident: inline.txt attached in mails:

                        The ticket https://jira.kopano.io/browse/KC-624 linked from @jengelh is just misleading and not fixing the issue described above.

                        that’s what I was saying all along. it does describe something different, than in your first post.

                        I am investing much time to do the “testing part” for you, seems like you do not have any testers for the daily builds, and all i earn is “get a subscription”. What i do is just work for you!

                        The master branch is indeed only fully tested and qa’ed once it has been branched off for a release until that point it will only receive punctual tests (apart from a battery of automated tests).

                        But in open source its the mutual agreement that for the software/code that you receive you contribute back, either by giving feedback in case you encountered an error or pushing back code for such errors and new features.

                        All this never happened during the times the product was called zarafa…

                        Mostly since you now work on the master branch instead fenced off releases and we have been busy over the last few releases in refactoring the majority of the code.

                        Regards Felix

                        Resources:
                        https://kopano.com/blog/how-to-get-kopano/
                        https://documentation.kopano.io/
                        https://kb.kopano.io/

                        Support overview:
                        https://kopano.com/support/

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