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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Incident: inline.txt attached in mails

    Kopano Groupware Core
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    • darootler
      darootler @Guest last edited by darootler

      @jengelh

      Would it be possible to make that ticket public viewable?

      Regards
      Richard

      A Former User 1 Reply Last reply Reply Quote 0
      • A Former User
        A Former User @darootler last edited by

        That would make sense, yeah :-)

        darootler 1 Reply Last reply Reply Quote 0
        • darootler
          darootler @Guest last edited by

          @jengelh

          Thank you :thumbsup:

          Regards
          Richard

          1 Reply Last reply Reply Quote 0
          • darootler
            darootler last edited by darootler

            Hi,

            in https://jira.kopano.io/browse/KC-624 @fbartels mentioned that this issue is fixed in version 8.4.0-792. I am not able to verify this fix because if i try to open the testmail via webapp i am getting “Could not open message”. On an iPhone i see an attachment called “inline.bin”.

            Regards
            Richard

            fbartels A Former User 2 Replies Last reply Reply Quote 0
            • fbartels
              fbartels Kopano @darootler last edited by

              KC-624 is about inline images being shown as an attachment called inline.txt. This is now displayed as inline.jpg (or a different file extension based on the mime type). If you don’t see the mail body then it appears you are having a different error.

              Regards Felix

              Resources:
              https://kopano.com/blog/how-to-get-kopano/
              https://documentation.kopano.io/
              https://kb.kopano.io/

              Support overview:
              https://kopano.com/support/

              darootler 1 Reply Last reply Reply Quote 0
              • darootler
                darootler @fbartels last edited by

                @fbartels

                If you follow the steps described above, do you get an email with inline.bin? For me it doesn’t matter if the attachment is called “inline.txt” or “inline.bin”, i am still receiving an unreadable email.

                So, what i have to do now to get the problem confirmed?

                Regards
                Richard

                fbartels 1 Reply Last reply Reply Quote 0
                • fbartels
                  fbartels Kopano @darootler last edited by

                  I did not (yet) try your steps from above, I was merely pointing out that the ticket you are referencing seems to describe a different problem.

                  So, what i have to do now to get the problem confirmed?

                  having patience until some has free time to look at this or get a subscription and open a support call to raise priority.

                  Regards Felix

                  Resources:
                  https://kopano.com/blog/how-to-get-kopano/
                  https://documentation.kopano.io/
                  https://kb.kopano.io/

                  Support overview:
                  https://kopano.com/support/

                  darootler 1 Reply Last reply Reply Quote 0
                  • darootler
                    darootler @fbartels last edited by darootler

                    @fbartels

                    Just to clarify:

                    The ticket https://jira.kopano.io/browse/KC-624 linked from @jengelh is just misleading and not fixing the issue described above.

                    And sorry for the following words but i have to point that out:

                    I am investing much time to do the “testing part” for you, seems like you do not have any testers for the daily builds, and all i earn is “get a subscription”. What i do is just work for you!

                    All this never happened during the times the product was called zarafa…

                    Regards
                    Richard

                    fbartels 1 Reply Last reply Reply Quote 0
                    • A Former User
                      A Former User @darootler last edited by

                      @darootler “Could not open message” is due to KC-709. Code for it exists, I temporarily uploaded that to https://github.com/jengelh/kopano-core/tree/kc-709 .

                      1 Reply Last reply Reply Quote 0
                      • darootler
                        darootler last edited by

                        Seems like there a three issues mixed in this thread:

                        1.) inline.txt --> https://jira.kopano.io/browse/KC-624
                        2.) “Could not open message” --> https://jira.kopano.io/browse/KC-709
                        3.) inline.bin --> Seems like this is not covered

                        If you want to reproduce the “inline.bin” problem just follow the steps mentioned in the thread start.

                        Regards
                        Richard

                        1 Reply Last reply Reply Quote 0
                        • A Former User
                          A Former User last edited by

                          https://jira.kopano.io/browse/KC-713 for this one then.

                          darootler 1 Reply Last reply Reply Quote 0
                          • darootler
                            darootler @Guest last edited by

                            @jengelh

                            Thank you.

                            Regards
                            Richard

                            1 Reply Last reply Reply Quote 0
                            • A Former User
                              A Former User last edited by A Former User

                              Your email (first post of this thread) uses “Content-Transfer-Encoding: 8bits”, which is not a standard recognized encoding. As such, the entire e-mail is placed into inline.bin, not just the QNAP logo.
                              I think you need to tell QNAP that it’s supposed to be “8BIT”, not “8bits”.

                              darootler 1 Reply Last reply Reply Quote 0
                              • darootler
                                darootler last edited by darootler

                                This post is deleted!
                                1 Reply Last reply Reply Quote 0
                                • darootler
                                  darootler @Guest last edited by

                                  @jengelh

                                  Thank you for pointing that out, i just submitted a ticket to QNAP.

                                  Regards
                                  Richard

                                  1 Reply Last reply Reply Quote 0
                                  • fbartels
                                    fbartels Kopano @darootler last edited by

                                    @darootler said in Incident: inline.txt attached in mails:

                                    The ticket https://jira.kopano.io/browse/KC-624 linked from @jengelh is just misleading and not fixing the issue described above.

                                    that’s what I was saying all along. it does describe something different, than in your first post.

                                    I am investing much time to do the “testing part” for you, seems like you do not have any testers for the daily builds, and all i earn is “get a subscription”. What i do is just work for you!

                                    The master branch is indeed only fully tested and qa’ed once it has been branched off for a release until that point it will only receive punctual tests (apart from a battery of automated tests).

                                    But in open source its the mutual agreement that for the software/code that you receive you contribute back, either by giving feedback in case you encountered an error or pushing back code for such errors and new features.

                                    All this never happened during the times the product was called zarafa…

                                    Mostly since you now work on the master branch instead fenced off releases and we have been busy over the last few releases in refactoring the majority of the code.

                                    Regards Felix

                                    Resources:
                                    https://kopano.com/blog/how-to-get-kopano/
                                    https://documentation.kopano.io/
                                    https://kb.kopano.io/

                                    Support overview:
                                    https://kopano.com/support/

                                    1 Reply Last reply Reply Quote 0
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