Mail App iOS 13

Manfred

Hi Walter,

Hi,

I updated to iOS 13.2.3, for two days , mail APP worked as expected (like in iOS 12) unfortunately after two days, mail APP do not show new mails but show “nn unread”, same behavior as iOS 13 release.

Walter

does it mean that new emails aren’t synced to the device? Or are the new emails synced to the device but do not appear in the app?

Manfred

Manfred,

I can’t tell what happens, I see the count of unread mails, but I do not see the mails itself. Activating the unread filter, seconds later I see the mails.

Walter

Manfred

Hi Walter,

@WalterHof said in Mail App iOS 13:

Manfred,

I can’t tell what happens, I see the count of unread mails, but I do not see the mails itself. Activating the unread filter, seconds later I see the mails.

Walter

that sounds more like the app usability than a Z-Push issue.

Manfred

genesis74

Hi @Manfred, hi @WalterHof,

I noticed that the behavior of the Mail app is not exactly as it was in iOS 12.x. Especially, even though email push is activated it seems that the email bodies are only loaded when opening the app. But arriving messages generate the expected sound immediately. To be sure I first have to check with the logs when I have time.

After the upgrade to iOS 13.2.3 I completely resynced my account (switching off “mail” in preferences, deleting state data with z-push-admin and then switching on “mail” again). I did that on a routine basis for my account just to start over cleanly. But other users did not complain so I assumed that it was not necessary.

madpatrick

The update to IOS 13.2.3 solved the main issues with deleting the emails twice.
There is indeed an delay in getting the notication of a new email and appearing in the folder.
Pull down in the map app (sync) is working or wait 1-2 sec

All my Exchange customer did not see any issues with iOS 13. I guess, Apple tests against Exchange but not against other mail systems. The ActiveSync implementation of Exchange is different to Z-Push, so I assume this implementation differences generates this problems.

Walter

@WalterHof

Are these bugs resolved? I still got the same issues with the mail app on ios 13.3.1

Sometimes i need to delete the mail 2 times on the phone before it is removed.

Hi,

it is better but not fully solved. I do not see the unread mails in the inbox. If I then stroke from top to bottom I see the unread mails.

Walter

@WalterHof

I still got the issue that i need to delete mails multiple (2) times before they are really deleted.

Do you also still have this issue?

genesis74

Hi @WalterHof,

same here. If I open mail app as soon as email arrives (with sound), I don’t see it in the inbox at first. After refreshing manually it is there. It is also there if I wait for some time before I open mail app after mail is received. Well, one gets used to eat what Apple is serving, but it doesn’t make me happy.

@ckruijntjens
deleting works immediate. I do not see this issue.

@WalterHof

Strange thing? Are you also using ios?

Could you maybe post your sql config? Before my webapp was also slow. Ive changed a setting in sql and now webapp is faster but mail delete on ios is somehow buggy.

The rule i added in mysql config is

innodb-flush-log-at-trx-commit = 2

@WalterHof

One thing i have to notice i have 3 zpush accounts on my iphone

I have only 2 Z-Push accounts on my iPhone .

My MySQL config file:

[mysqld]
datadir         = /srv/mysql/db/
table_open_cache = 400

# max_connections = [threads parameter in server.cfg] * 2 + 1
max_connections = 100

# * Query Cache Configuration
#
query_cache_limit       = 1M
query_cache_size        = 152M
query_cache_type        = 1
#
join_buffer_size = 132K

# WH 20.02.2018 use one file per table!
innodb_file_per_table=1

#########################
# WH Zarafa
skip_name_resolve
bind-address = 127.0.0.1

max_allowed_packet = 16M
thread_stack       = 1M
thread_cache_size  = 12

# Tuning:
# https://kb.kopano.io/display/WIKI/Basic+MySQL+tuning
# innodb_buffer_pool_size = nnn around 50% of total memory size for dedicated Zarafa server
innodb_buffer_pool_size = 1024M

innodb_log_files_in_group = 2
innodb_log_file_size      = 500M
innodb_log_buffer_size    = 32M

innodb_file_per_table = 1
innodb_flush_log_at_trx_commit = 2

innodb_autoextend_increment = 2048
innodb_flush_method = O_DIRECT
#
##########################
#
# aenderung von mkromer (zarafa)
transaction-isolation = READ-COMMITTED

[isamchk]
key_buffer       = 20M
sort_buffer_size = 20M
read_buffer      = 2M
write_buffer     = 2M

[myisamchk]
key_buffer_size  = 20M
sort_buffer_size = 20M
read_buffer      = 2M
write_buffer     = 2M

# -- eof --

btw: innodb-flush-log-at-trx-commit = 2
in my SQL config I use underline characters not dashes.

hi thanks for your reply. Are you using the same for zpush sql?

I use the FILE state machine for Z-Push.
We have only 20 accounts on this system.

@WalterHof

a ok. i use sql backend :)