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    Read confirmation does not work with error message

    Kopano WebApp
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    • kmeyer
      kmeyer last edited by

      Hi,
      we upgraded from Zarafa to Kopano last week. Now we found problems on webapp read confirmations.
      WebApp 3.3.0.616-437.1

      Error Message: Message could not be saved

      and the message gets the status “not read” again after refresh of the inbox

      does anyone have the same problem - better a solution?

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      • marty
        marty Kopano (Inactive) last edited by

        Hi Kmeyer,

        I couldn’t repro this. Are there any specific steps we need to know of?

        https://documentation.kopano.io/deskapp_admin_manual
        http://documentation.kopano.io/webapp_smime_manual
        https://documentation.kopano.io/webapp_admin_manual

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        • kmeyer
          kmeyer last edited by

          hi marty,
          there are no specific steps , KVM Guest with 32 GB Ram
          Host with 8 Cores Dell R610 Server - DC400 SSDs and 80 GB
          There are no log entries
          Ubuntu Server 16.4
          nginx with webmeeting included

          I have no Idea now

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          • kmeyer
            kmeyer last edited by

            Hi, I tried Outlook with the same user. It works fine.
            with webapp the problem occurs

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            • kmeyer
              kmeyer last edited by

              Hi
              is there any possibility to log what happens while using webapp?

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              • marty
                marty Kopano (Inactive) last edited by

                Hi Kmayer,

                Good news. A colleague could reproduce this and will create a ticket.

                https://documentation.kopano.io/deskapp_admin_manual
                http://documentation.kopano.io/webapp_smime_manual
                https://documentation.kopano.io/webapp_admin_manual

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                • kmeyer
                  kmeyer last edited by

                  really good news! :trophy:

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                  • marty
                    marty Kopano (Inactive) last edited by

                    Hereby the ticket: https://jira.kopano.io/browse/KC-703

                    https://documentation.kopano.io/deskapp_admin_manual
                    http://documentation.kopano.io/webapp_smime_manual
                    https://documentation.kopano.io/webapp_admin_manual

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                    • kmeyer
                      kmeyer last edited by

                      I used Kopano Core: 8.4.0-344

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                      • marty
                        marty Kopano (Inactive) last edited by

                        @kmeyer said in Read confirmation does not work with error message:

                        8.4.0-344

                        Thanks, added.

                        https://documentation.kopano.io/deskapp_admin_manual
                        http://documentation.kopano.io/webapp_smime_manual
                        https://documentation.kopano.io/webapp_admin_manual

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