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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Slow and Disabled COM Add-ins

    Kopano OL Extension (KOE)
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    • robertwbrandt
      robertwbrandt last edited by

      We have noticed that the Kopano OL Extension is always in this list…

      I’m not exactly sure it is causing any major problems, but is there anything that can be done?

      Bob

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      • Coffee_is_life
        Coffee_is_life last edited by Coffee_is_life

        hi @robertwbrandt,

        i’ve the same: Outlook starts first time with kopano add-in, everything is fine.
        Loads a profile with data, outlook itself got a function that disables Addins, that are loading longer than x ms (dont know the exact amount).

        If you click on “File” in Outlook (The “file” in left top corner) and click “manage COM Add-Ins” you can choose the Kopano Add-in to be “always activate Add-In” - I’ve set this once on every PC and solved this.

        If the Add-In gets disabled, there is no Kopano-Ribbon and you cant use the Kopano OL Extension functions

        Coffee_is_life

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        • robertwbrandt
          robertwbrandt last edited by

          That is exactly what I have done. :)

          Problem is I have troublesome users who take great pleasure in pointing out every little thing that is wrong with Kopano (they really, really want Outlook) and I would like to give them as little ammo as possible.

          Outlook itself is slower and has it’s own problems, but as long as they can point to Kopano being the problem no other explanation will do.

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          • fbartels
            fbartels Kopano last edited by

            Actually Outlook should only complain about the slow loading and not disable the plugin anymore. More info at https://jira.kopano.io/browse/KOE-44

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

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