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    Z-Push web hosted with cPanel don't work

    Z-Push when using other backends
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    • gandf
      gandf last edited by gandf

      Hello,

      I try to install Z-Push on web hosted with cPanel with SSL (let’s encrypt). It’s not dedicated server.

      Z-Push and autodiscover access php page work (HTTP & HTTPS) in browser but autodiscover can work with Address ending with /Autodiscover/Autodiscover.xml.
      Autodiscover don’t work because cPanel override /Autodiscover/Autodiscover.xml.
      Message is “Autodiscover and Autoconfig support is disabled.”
      It’s ok for me, I must manual enter server parameter in Outlook or Android.

      Now, I test with Outlook and Android to connect to Z-Push. Z-Push is connected to imap server.
      I tested with Z-Push 2.3.6 final and last version branch develop on bitbucket

      Nothing work with email client.
      z-push-error.log :

      26/05/2017 18:36:24 [50005] [FATAL] [test@mydomain.com] FatalException: Requested the Z-Push URL without the required GET parameters - code: 0 - file: /home/mydomain/public_html/mydomaincom/zpush/index.php:71
26/05/2017 18:36:24 [50005] [FATAL] [test@mydomain.com] Exception: (FatalException) - Requested the Z-Push URL without the required GET parameters

      z-push.log :

      26/05/2017 18:36:32 [50124] [DEBUG] [test@mydomain.com] -------- Start
26/05/2017 18:36:32 [50124] [DEBUG] [test@mydomain.com] cmd='' devType='' devId='' getUser='test@mydomain.com' from='x.x.x.x' version='GIT' method='GET'
26/05/2017 18:36:32 [50124] [DEBUG] [test@mydomain.com] Used timezone 'Europe/Paris'
26/05/2017 18:36:32 [50124] [DEBUG] [test@mydomain.com] Request::ProcessHeaders() ASVersion: 14.0
26/05/2017 18:36:32 [50124] [DEBUG] [test@mydomain.com] ZPush::CommandNeedsAuthentication(0): true
26/05/2017 18:36:32 [50124] [DEBUG] [test@mydomain.com] BackendIMAP->Logon(): User 'test@mydomain.com' is authenticated on '{mail.mydomain.com:993/imap/ssl/novalidate-cert}'
26/05/2017 18:36:32 [50124] [DEBUG] [test@mydomain.com] NoPostRequestException: This is the Z-Push location and can only be accessed by Microsoft ActiveSync-capable devices - code: 2 - file: /home/mydomain/public_html/mydomaincom/zpush/index.php:90
26/05/2017 18:36:32 [50124] [ INFO] [test@mydomain.com] User-agent: 'Android-Mail/7.5.7.156101332.release'
26/05/2017 18:36:32 [50124] [DEBUG] [test@mydomain.com] ZPush::PrintZPushLegal()
26/05/2017 18:36:32 [50124] [ INFO] [test@mydomain.com] cmd='' memory='2.33 MiB/2.75 MiB' time='0.14s' devType='' devId='' getUser='test@mydomain.com' from='x.x.x.x' idle='0s' version='GIT' method='GET' httpcode='200'
26/05/2017 18:36:32 [50124] [DEBUG] [test@mydomain.com] -------- End

      I see :

      • User “test” can log in to imap
      • First access is with GET with Outlook and Android
      • Server have advance of 5-6 minutes.

      I think to have passed all step of INSTALL file and log is with LOGLEVEL @ LOGLEVEL_WBXML.
      Microsoft-Server-ActiveSync folder is redirected with htaccess:
      Redirect /Microsoft-Server-ActiveSync https://mydomain.com/zpush/index.php

      What can I do now?

      Thanks in advance.

      1 Reply Last reply Reply Quote 0
      • Sebastian
        Sebastian Kopano last edited by

        Well, the issue is that the redirect doesn’t seem to work with a POST request, Z-Push is not receiving the POST request from the device, nor the command, devicetype nor deviceid (cmd=’’ devType=’’ devId=’’) which are actually GET parameters from the requested URI.

        So, the issue is in the redirect. I am not sure if this can be done properly from within an htaccess file.

        Cheers,
        Seb

        1 Reply Last reply Reply Quote 0
        • Sebastian
          Sebastian Kopano last edited by

          Perhaps this helps: https://www.group-office.com/wiki/Z-push#CGI_mode

          1 Reply Last reply Reply Quote 0
          • gandf
            gandf last edited by

            Wonderful, this step works. Thank you.

            Now, I have others issues.
            I go to telnet to list imap folders:

            50 list "*" "*"
* LIST (\HasChildren) "." INBOX
* LIST (\HasNoChildren \UnMarked \Junk) "." INBOX.spam
* LIST (\HasNoChildren \UnMarked \Archive) "." INBOX.Archive
* LIST (\HasNoChildren \UnMarked \Junk) "." INBOX.Junk
* LIST (\HasNoChildren \UnMarked \Drafts) "." INBOX.Drafts
* LIST (\HasNoChildren \UnMarked \Trash) "." INBOX.Trash
* LIST (\HasNoChildren \UnMarked \Sent) "." INBOX.Sent
50 OK List completed (0.001 + 0.001 + 0.001 secs).

            I configure and nothing works:

            define('IMAP_FOLDER_CONFIGURED', true);
define('IMAP_FOLDER_PREFIX', 'INBOX');
define('IMAP_FOLDER_PREFIX_IN_INBOX', true);
define('IMAP_FOLDER_INBOX', '');
define('IMAP_FOLDER_SENT', 'Sent');
define('IMAP_FOLDER_DRAFT', 'Drafts');
define('IMAP_FOLDER_TRASH', 'Trash');
define('IMAP_FOLDER_SPAM', 'spam');
define('IMAP_FOLDER_ARCHIVE', 'Archive');

            Error:

            27/05/2017 02:35:00 [875660] [ERROR] [test@mydomain.com] [c4bdca5de3185839] LoopDetection->ProcessLoopDetectionPreviousConnectionFailed(): Command 'FolderSync' at 27/05/2017 02:20:41 with pid '669739' terminated unexpectedly or is still running.
27/05/2017 02:35:00 [875660] [ERROR] [test@mydomain.com] [c4bdca5de3185839] Please check your logs for this PID and errors like PHP-Fatals or Apache segmentation faults and report your results to the Z-Push dev team.

            Log Begin:

            27/05/2017 02:35:00 [875660] [DEBUG] [test@mydomain.com] [c4bdca5de3185839] -------- Start
27/05/2017 02:35:00 [875660] [DEBUG] [test@mydomain.com] [c4bdca5de3185839] cmd='FolderSync' devType='Outlook' devId='c4bdca5de3185839' getUser='test@mydomain.com' from='x.x.x.x' version='GIT' method='POST'
27/05/2017 02:35:00 [875660] [DEBUG] [test@mydomain.com] [c4bdca5de3185839] Used timezone 'Europe/Paris'
27/05/2017 02:35:00 [875660] [DEBUG] [test@mydomain.com] [c4bdca5de3185839] Request::ProcessHeaders() ASVersion: 14.0
27/05/2017 02:35:00 [875660] [DEBUG] [test@mydomain.com] [c4bdca5de3185839] ZPush::CommandNeedsAuthentication(9): true
27/05/2017 02:35:00 [875660] [DEBUG] [test@mydomain.com] [c4bdca5de3185839] BackendIMAP->Logon(): User 'test@mydomain.com' is authenticated on '{mail.mydomain.com:993/imap/ssl/novalidate-cert}'
27/05/2017 02:35:00 [875660] [DEBUG] [test@mydomain.com] [c4bdca5de3185839] FileStateMachine->GetState() read '567' bytes from file: '/home/mydomain/public_html/mydomaincom/zpush/state/9/3/c4bdca5de3185839-devicedata'
27/05/2017 02:35:00 [875660] [DEBUG] [test@mydomain.com] [c4bdca5de3185839] ASDevice data loaded for user: 'test@mydomain.com'
27/05/2017 02:35:00 [875660] [DEBUG] [test@mydomain.com] [c4bdca5de3185839] TopCollector(): Initialized mutexid Resource id #20 and memid Resource id #21.
27/05/2017 02:35:00 [875660] [DEBUG] [test@mydomain.com] [c4bdca5de3185839] TopCollector initialised with IPC provider 'IpcSharedMemoryProvider' with type '20'
27/05/2017 02:35:00 [875660] [DEBUG] [test@mydomain.com] [c4bdca5de3185839] LoopDetection(): Initialized mutexid Resource id #24 and memid Resource id #25.
27/05/2017 02:35:00 [875660] [DEBUG] [test@mydomain.com] [c4bdca5de3185839] LoopDetection initialised with IPC provider 'IpcSharedMemoryProvider' with type '1337'
27/05/2017 02:35:00 [875660] [ERROR] [test@mydomain.com] [c4bdca5de3185839] LoopDetection->ProcessLoopDetectionPreviousConnectionFailed(): Command 'FolderSync' at 27/05/2017 02:20:41 with pid '669739' terminated unexpectedly or is still running.
27/05/2017 02:35:00 [875660] [ERROR] [test@mydomain.com] [c4bdca5de3185839] Please check your logs for this PID and errors like PHP-Fatals or Apache segmentation faults and report your results to the Z-Push dev team.
...

            I change settings and it’s works … almost

            define('IMAP_FOLDER_CONFIGURED', true);
define('IMAP_FOLDER_PREFIX', '');
define('IMAP_FOLDER_PREFIX_IN_INBOX', false);
define('IMAP_FOLDER_INBOX', 'INBOX');
define('IMAP_FOLDER_SENT', 'INBOX.Sent');
define('IMAP_FOLDER_DRAFT', 'INBOX.Drafts');
define('IMAP_FOLDER_TRASH', 'INBOX.Trash');
define('IMAP_FOLDER_SPAM', 'INBOX.spam');
define('IMAP_FOLDER_ARCHIVE', 'INBOX.Archive');
            • Sometime, email in INBOX disappears from email client when state change to read.
            • Drafts are not synchronised. (doesn’t show existing draft and doesn’t sent new draft).
            • Issue with spam and Junk directory
            1 Reply Last reply Reply Quote 0
            • gandf
              gandf last edited by

              Hello,

              Emails are missing because there is issue with LoopDetection.
              It’s test email with few emails:

              • INBOX: 3
              • Trash: 3
              • Sent: 2
              • Drafts: 1
              27/05/2017 19:02:26 [992344] [WARN] [test@mydomain.com] [androidc10628000] Mobile loop detected! Messages sent to the mobile will be restricted to 1 items in order to identify the conflict
27/05/2017 19:02:27 [992592] [WARN] [test@mydomain.com] [androidc10628000] Mobile loop detected! Messages sent to the mobile will be restricted to 1 items in order to identify the conflict

              Log

              I think “unmatched WBXML” is source of issue.
              For large log, I must use pastebin?

              Thanks.

              1 Reply Last reply Reply Quote 0
              • Sebastian
                Sebastian Kopano last edited by

                For larger logs you should use pastebin (or any other similar) service.
                You could also upload the log somewhere and post the link here.

                1 Reply Last reply Reply Quote 0
                • gandf
                  gandf last edited by

                  After several tests with 4 emails softwares on android, I updated with last git version, I stopped loop detection and it works well.
                  I think the problem probably comes from the special imap folder configuration.

                  Thanks for your help.

                  For me, this problem is solved.

                  1 Reply Last reply Reply Quote 0
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