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    Kopano IMAP and SMTP

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    • rs_1981
      rs_1981 last edited by

      Hi there,
      I have a problem with Kopano and IMAP.
      Sometimes, I cannot connect to Kopano with Apple Mail Client and IMAP.
      Some time ago, I could restart the kopano-gateway services, everything was fine.
      But now, I can’t connect to Kopano, one to two times the week.
      The only solution was to restart the whole server.
      Today, I tried only to restart die kopano-gateway service, nothing happened. I tried to restart the kopano-server service, I could connect to Kopano via IMAP, but SMTP didn’t work.
      I also tried to restart all kopano services, but SMTP won’t work.
      I had to restart the whole Server.

      Can somebody help me? When I use IMAP, is the mail send only through postfix or is another kopano-service involved?

      Thanks!
      René

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @rs_1981 last edited by

        Hi @rs_1981,

        please include versions (and possibly OS) information when reporting problems. When you cannot login via imap then it would be interesting to know what is logged at these times on the server. is kopano-gateway running at all? is there something in its logging of maybe in the dmesg output?

        SMTP itself is unrelated to Kopano, as this is something your MTA (e.g. postfix) will provide for you.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

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