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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    can not upload Attachments

    Kopano WebApp
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    • shcshc
      shcshc last edited by

      my Server: V8.6.80
      WepApp:3.5.2.2098+1157.1
      when i add an Attachment to an email with WebApp or Deskapp the upload never gets ready:

      0_1547905570974_25de687a-5c70-4cfe-887d-e7312823d980-grafik.png

      when i use outlook with z-push it’s OK

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      • marty
        marty Kopano (Inactive) last edited by

        @shcshc
        Can you open the browser console and check for errors? (F12)

        https://documentation.kopano.io/deskapp_admin_manual
        http://documentation.kopano.io/webapp_smime_manual
        https://documentation.kopano.io/webapp_admin_manual

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        • shcshc
          shcshc last edited by

          i get this:

          SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data

          Ext.util.JSON</this.decode</<
          

          https://mydom/webapp/client/extjs/ext-base-all.js:41:54709
          stateChange
          kopano-debug.js:9353:15
          createDelegate/<
          https://mydom/webapp/client/extjs/ext-base-all.js:21:8901

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          • shcshc
            shcshc last edited by

            i updated the system to
            core-8.7.80.529-Ubuntu_16.04
            webapp-3.5.2.2123+1168-Ubuntu_16.04-all

            same problem…

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            • marty
              marty Kopano (Inactive) last edited by

              Could you check the web server error log for errors?

              https://documentation.kopano.io/deskapp_admin_manual
              http://documentation.kopano.io/webapp_smime_manual
              https://documentation.kopano.io/webapp_admin_manual

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              • shcshc
                shcshc last edited by

                i have it. it’s a problem with my sophos utm webserver protection.
                when i use the internal server direct. it’s ok. but not when i use domain name+ webapp

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                • shcshc
                  shcshc last edited by

                  i solved it on utm

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                  • tobiaslorentz
                    tobiaslorentz last edited by

                    Hi,

                    I am having the same problem and using sophos utm. Can you tell me what you have changed in the utm to get it working?

                    Thank you very much

                    Tobi

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