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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    MAPIProvider->imtoinet(): got no stream or content from mapi_inetmapi_imtoinet()

    Z-Push when using Kopano
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    • robgnu
      robgnu last edited by

      @fbartels To your offtopic question. I tried KOE first time in spring 2018 and I wasn’t able to use more than one account. (The main reason of skipping WebApp/DeskApp is the option to log into multiple accounts at the same time). The last time I tried is a few weeks ago. I wasn’t able to connect to the Kopano/ActiveSync anymore. At this time, I hadn’t enough time to do more investigations, so I removed KOE from my machine and Outlooks works well since then.

      @Manfred Today I will try to get some WBXML logs to send them to you.

      Bye, robgnu.

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @robgnu last edited by

        @robgnu said in MAPIProvider->imtoinet(): got no stream or content from mapi_inetmapi_imtoinet():

        I wasn’t able to connect to the Kopano/ActiveSync anymore

        But koe has no influence on the connection between Outlook and the server.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        robgnu 1 Reply Last reply Reply Quote 0
        • Manfred
          Manfred Kopano @deHoeninger last edited by

          Hi deHoeninger,

          @deHoeninger said in MAPIProvider->imtoinet(): got no stream or content from mapi_inetmapi_imtoinet():

          @Manfred sent you a PM.

          The email has the empty body, hasn’t it? It only contains two attachments? Could you also provide the .eml of the incoming email?

          In the future when we ask for WBXML log, please send WBXML log. There’s no need for WBXMLSTACK, unless we specifically ask for it. WBXMLSTACK only increases log size and makes it unnecessary difficult for us to look through it.

          Manfred

          1 Reply Last reply Reply Quote 0
          • deHoeninger
            deHoeninger last edited by

            Hi @Manfred,

            nope, the mail has a body as well as two attachments. Sadly it’s not possible to provide you the eml-file. In Outlool the mail is totally empty, in Webapp its visible but during Export to eml a MAPI error occures. Not for other mails.
            Evidence again as PM.
            WIll keep the log detail in mind for future.
            Best Jan

            Manfred 1 Reply Last reply Reply Quote 0
            • Manfred
              Manfred Kopano @deHoeninger last edited by

              Hi Jan,

              @deHoeninger said in MAPIProvider->imtoinet(): got no stream or content from mapi_inetmapi_imtoinet():

              nope, the mail has a body as well as two attachments. Sadly it’s not possible to provide you the eml-file. In Outlool the mail is totally empty, in Webapp its visible but during Export to eml a MAPI error occures. Not for other mails.

              Felix explained it e.g. here: https://forum.kopano.io/topic/1847/empty-mails-with-kopano-ol-extension/2.

              Manfred

              1 Reply Last reply Reply Quote 0
              • deHoeninger
                deHoeninger last edited by

                Hi @Manfred
                I’ve already provided a wbxml log, so what additional information should I take from Felix post? I only told you in my last post, thats inposible to provide you the requested eml file, cause in Outlook mail is not present/empty and in WebApp export of this particular email is failing with a MAPI error.
                Nevertheless, I’ve enabled the raw log message parameter but this will only catch future mails.
                Best Jan

                Manfred 1 Reply Last reply Reply Quote 0
                • Manfred
                  Manfred Kopano @deHoeninger last edited by

                  Hi Jan,

                  @deHoeninger said in MAPIProvider->imtoinet(): got no stream or content from mapi_inetmapi_imtoinet():

                  Hi @Manfred
                  I’ve already provided a wbxml log, so what additional information should I take from Felix post? I only told you in my last post, thats inposible to provide you the requested eml file, cause in Outlook mail is not present/empty and in WebApp export of this particular email is failing with a MAPI error.
                  Nevertheless, I’ve enabled the raw log message parameter but this will only catch future mails.

                  my comment was regarding the log_raw_message parameter. I’m aware that this will only work with the future emails, but the current Z-Push WBXML log is not helpful because it doesn’t contain the email body and you said that the email body is not empty, so we have to debug what kind of incoming emails cause this issue.

                  Manfred

                  1 Reply Last reply Reply Quote 0
                  • deHoeninger
                    deHoeninger last edited by

                    @Manfred
                    Understood, I will try to collect some more information and will come back to you.

                    Best Jan

                    1 Reply Last reply Reply Quote 0
                    • robgnu
                      robgnu last edited by

                      @Manfred
                      I’ve sent you an Link to a WBXML file I’ve created yesterday. I hope it helps debugging.
                      bye, robgnu.

                      1 Reply Last reply Reply Quote 0
                      • robgnu
                        robgnu @fbartels last edited by

                        @fbartels said in MAPIProvider->imtoinet(): got no stream or content from mapi_inetmapi_imtoinet():

                        But koe has no influence on the connection between Outlook and the server.

                        Ok, I will give it another try and give you a reply. Thanks.

                        1 Reply Last reply Reply Quote 0
                        • fbartels
                          fbartels Kopano last edited by

                          Hi everyone,

                          thanks for your input. We have an idea where to problem could result from and a case to reproduce the issue. I have created https://jira.kopano.io/browse/KC-1351 for followup.

                          Regards Felix

                          Resources:
                          https://kopano.com/blog/how-to-get-kopano/
                          https://documentation.kopano.io/
                          https://kb.kopano.io/

                          Support overview:
                          https://kopano.com/support/

                          1 Reply Last reply Reply Quote 0
                          • deHoeninger
                            deHoeninger last edited by

                            Hi @fbartels
                            I’ve noticed, that a possible fix was merged to the 8.6.x branch. Can we expect a merge to Master as well? I would be happy to have a working nightly soon.

                            Best Jan

                            1 Reply Last reply Reply Quote 0
                            • fbartels
                              fbartels Kopano last edited by

                              Hi @deHoeninger ,

                              yes it will eventually trickle down into the master branch.

                              Regards Felix

                              Resources:
                              https://kopano.com/blog/how-to-get-kopano/
                              https://documentation.kopano.io/
                              https://kb.kopano.io/

                              Support overview:
                              https://kopano.com/support/

                              1 Reply Last reply Reply Quote 0
                              • BusinessTux
                                BusinessTux last edited by BusinessTux

                                Hi, everybody,

                                is the described error also the cause for completely empty emails in Outlook, which are connected via KOE?

                                0_1543431696725_513f6323-6d9f-4729-b16c-0e4d5eb8f982-grafik.png

                                I use Outlook 2016 with Kopano on UCS

                                UCS: 4.3-2 errata332
                                Installed: cups=2.2.1 dhcp-server=12.0 kopano-core=8.6.8.2 kopano-webapp=3.4.22.1782 nagios=4.3 pkgdb=11.0 samba4=4.7 squid=3.5 z-push-kopano=2.4.4
                                
                                kopano-server                                       8.6.8.10-0+23.1
                                kopano-webapp                                       3.4.24.1929+84.1
                                z-push-kopano                                       2.4.5+0-0
                                

                                Thanks
                                Ulf

                                1 Reply Last reply Reply Quote 0
                                • fbartels
                                  fbartels Kopano last edited by fbartels

                                  @BusinessTux see https://forum.kopano.io/topic/1847/empty-mails-with-kopano-ol-extension

                                  Ps: there is already a 8.6.9 in our repositories which will resolve the issue.

                                  Regards Felix

                                  Resources:
                                  https://kopano.com/blog/how-to-get-kopano/
                                  https://documentation.kopano.io/
                                  https://kb.kopano.io/

                                  Support overview:
                                  https://kopano.com/support/

                                  1 Reply Last reply Reply Quote 0
                                  • darootler
                                    darootler last edited by

                                    I am receiving this error too with the following versions:

                                    Kopano 8.7.80
                                    Z-Push 2.4.5

                                    Should that already be fixed?

                                    Regards
                                    Richard

                                    1 Reply Last reply Reply Quote 0
                                    • deHoeninger
                                      deHoeninger last edited by

                                      @darootler

                                      As far as I know, there is already a fix and it should be already part of the git-Master. But no new nighlty build so far.

                                      So at least with no valid subscription, we still have to wait for an updated version to download.

                                      Best Jan

                                      1 Reply Last reply Reply Quote 0
                                      • BusinessTux
                                        BusinessTux last edited by

                                        Thanks @fbartels

                                        With
                                        kopano-server kopano-server 8.6.9.0-0+24.1,
                                        z-push-kopano 2.4.5+0-0,
                                        KopanoOLExtension-2.0-331

                                        from final repository the most emails are readable again. The last two email, which where still empty, I moved to subfolder and then I could read it.

                                        Regards
                                        Ulf

                                        joja 1 Reply Last reply Reply Quote 0
                                        • deHoeninger
                                          deHoeninger last edited by

                                          @fbartels

                                          Is there already a schedule for an upcoming Nightly Build, last one is from 20th of Nov.

                                          Best Jan

                                          1 Reply Last reply Reply Quote 0
                                          • joja
                                            joja @BusinessTux last edited by

                                            My Outlook is looking like the picture @BusinessTux posted. Messages completely empty.

                                            z-push.log shows: 06/12/2018 09:56:31 [44833] [ERROR] [jstahl] MAPIProvider->imtoinet(): got no stream or content from mapi_inetmapi_imtoinet()

                                            I’m using Univention UCS 4.3-2 and installed Kopano via the App Center.

                                            apt list output:

                                            kopano4ucs/unbekannt,now 1.5.13 all
                                            kopano-server/unbekannt,now 8.6.8.10-0+23.1 amd64
                                            kopano-webapp/unbekannt,now 3.4.22.1782+80.1 all
                                            z-push-kopano/unbekannt,now 2.4.4+0-0 all

                                            I tried univention-upgrade but I cannot get kopano-server 8.6.9.0-0+24.1. How can I get them?

                                            –
                                            Jojakim

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