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    Issue with invitation Calendar?

    General usage of Z-Push
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    • killmasta93
      killmasta93 last edited by

      hi manfred thank you for the reply, that’s correct i accept the invitation on outlook. It adds it to the calendar on the outlook but not to nextcloud nor on the mobile.
      ex:
      Client sends calendar invite--------to me--------open on outlook-------saves on the calendar on outlook but not on mobile nor nextcloud

      I send calendar invite -------to client--------it automatic saves on outlook -------and saves also on mobile and nextcloud

      Thank you

      1 Reply Last reply Reply Quote 0
      • Manfred
        Manfred Kopano last edited by

        Hi killmasta93,

        so you have to check if after accepting the meeting request outlook sends this calendar item to the server as a new appointment.

        Manfred

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        • killmasta93
          killmasta93 last edited by killmasta93

          Hi Manfred,
          Thank you for the reply, I was checking though the logs but could not find any other errors besides

                       StatusException: SyncCollections->CheckForChanges(): Timeout forced after 28s from 470s due to other process - code: 3 - file: /var/www/zpush/src/lib/core/synccollections.php:579
          
                    [WARN] [gerencia] SyncObject->Check(): object from type SyncMail: parameter 'from' contains an invalid email address 'gerencia'. Address is removed.
          

          This is another log

          
          07/11/2018 23:53:09 [24194] [ INFO] [gerencia] cmd='Sync' memory='2.74 MiB/3.00 MiB' time='0.45s' devType='SamsungDevice' devId='sec1f9c9384c7e3f' getUser='gerencia' from='192.168.3.254' idle='0s' version='GIT' method='POST' httpcode='200'
          07/11/2018 23:53:09 [24194] [ INFO] [gerencia] ExportChangesDiff->InitializeExporter(): Found '0' changes for 'Tpersonal'
          07/11/2018 23:53:09 [24194] [ INFO] [gerencia] cmd='Sync' memory='2.69 MiB/3.00 MiB' time='0.49s' devType='SamsungDevice' devId='sec1f9c9384c7e3f' getUser='gerencia' from='192.168.3.254' idle='0s' version='GIT' method='POST' httpcode='200'
          07/11/2018 23:53:10 [24194] [ INFO] [gerencia] ExportChangesDiff->InitializeExporter(): Found '0' changes for 'Cpersonal'
          07/11/2018 23:53:10 [24194] [ INFO] [gerencia] cmd='Sync' memory='2.88 MiB/3.25 MiB' time='0.43s' devType='SamsungDevice' devId='sec1f9c9384c7e3f' getUser='gerencia' from='192.168.3.254' idle='0s' version='GIT' method='POST' httpcode='200'
          07/11/2018 23:53:10 [24194] [ INFO] [gerencia] ExportChangesDiff->InitializeExporter(): Found '0' changes for '0ba49d4c'
          07/11/2018 23:53:10 [24194] [ INFO] [gerencia] cmd='Sync' memory='2.73 MiB/3.00 MiB' time='0.36s' devType='SamsungDevice' devId='sec1f9c9384c7e3f' getUser='gerencia' from='192.168.3.254' idle='0s' version='GIT' method='POST' httpcode='200'
          07/11/2018 23:53:22 [24194] [ INFO] [gerencia] Processed '1' incoming changes
          07/11/2018 23:53:22 [24194] [ INFO] [gerencia] ExportChangesDiff->InitializeExporter(): Found '0' changes for '0ba49d4c'
          07/11/2018 23:53:22 [24194] [ INFO] [gerencia] cmd='Sync' memory='2.80 MiB/3.25 MiB' time='0.39s' devType='SamsungDevice' devId='sec1f9c9384c7e3f' getUser='gerencia' from='192.168.3.254' idle='0s' version='GIT' method='POST' httpcode='200'
          07/11/2018 23:53:28 [24194] [ INFO] [gerencia] cmd='MeetingResponse' memory='2.58 MiB/3.00 MiB' time='0.36s' devType='SamsungDevice' devId='sec1f9c9384c7e3f' getUser='gerencia' from='192.168.3.254' idle='0s' version='GIT' method='POST' httpcode='200'
          07/11/2018 23:53:30 [24194] [ INFO] [gerencia] cmd='SendMail' memory='2.59 MiB/3.00 MiB' time='0.38s' devType='SamsungDevice' devId='sec1f9c9384c7e3f' getUser='gerencia' from='192.168.3.254' idle='0s' version='GIT' method='POST' httpcode='200'
          07/11/2018 23:53:32 [24194] [ INFO] [gerencia] ExportChangesDiff->InitializeExporter(): Found '1' changes for '9d7d5407'
          07/11/2018 23:53:32 [24194] [WARN] [gerencia] SyncObject->Check(): object from type SyncMail: parameter 'from' contains an invalid email address 'gerencia'. Address is removed.
          07/11/2018 23:53:32 [24194] [ INFO] [gerencia] cmd='Sync' memory='3.33 MiB/3.75 MiB' time='0.36s' devType='SamsungDevice' devId='sec1f9c9384c7e3f' getUser='gerencia' from='192.168.3.254' idle='0s' version='GIT' method='POST' httpcode='200'
          07/11/2018 23:53:33 [ 8573] [ INFO] [gerencia] cmd='Ping' memory='3.12 MiB/3.50 MiB' time='181.18s' devType='SamsungDevice' devId='sec1f9c9384c7e3f' getUser='gerencia' from='192.168.3.254' idle='180s' version='GIT' method='POST' httpcode='200'
          07/11/2018 23:53:34 [24194] [ INFO] [gerencia] SyncCollections->CheckForChanges(): Waiting for store changes... (lifetime 660 seconds)
          07/11/2018 23:53:34 [24194] [ INFO] [gerencia] ExportChangesDiff->InitializeExporter(): Found '6' changes for 'hierarchy'
          07/11/2018 23:53:35 [24194] [ INFO] [gerencia] ExportChangesDiff->InitializeExporter(): Found '0' changes for 'hierarchy'
          07/11/2018 23:53:35 [24194] [ INFO] [gerencia] ExportChangesDiff->InitializeExporter(): Found '0' changes for 'hierarchy'
          07/11/2018 23:53:36 [31900] [ INFO] [gerencia] ExportChangesDiff->InitializeExporter(): Found '0' changes for '69ba70f8'
          07/11/2018 23:53:46 [  539] [ INFO] [gerencia] ExportChangesDiff->InitializeExporter(): Found '0' changes for '1543cbea'
          07/11/2018 23:53:46 [  539] [ INFO] [gerencia] StatusException: SyncCollections->CheckForChanges(): Timeout forced after 47s from 660s due to other process - code: 3 - file: /var/www/zpush/src/lib/core/synccollections.php:579
          07/11/2018 23:53:46 [  539] [ INFO] [gerencia] cmd='Ping' memory='3.25 MiB/3.50 MiB' time='46.98s' devType='Android' devId='4e696e65353731394334383632313636' getUser='gerencia' from='192.168.3.254' idle='47s' version='GIT' method='POST' httpcode='200'
          07/11/2018 23:53:48 [ 8573] [ INFO] [gerencia] ExportChangesDiff->InitializeExporter(): Found '0' changes for 'Cpersonal'
          07/11/2018 23:53:48 [ 8573] [ INFO] [gerencia] cmd='Sync' memory='2.88 MiB/3.25 MiB' time='0.53s' devType='SamsungDevice' devId='sec1f9c9384c7e3f' getUser='gerencia' from='192.168.3.254' idle='0s' version='GIT' method='POST' httpcode='200'
          07/11/2018 23:53:48 [  539] [ INFO] [gerencia] ExportChangesDiff->InitializeExporter(): Found '0' changes for 'Tpersonal'
          07/11/2018 23:53:48 [  539] [ INFO] [gerencia] cmd='Sync' memory='2.69 MiB/3.00 MiB' time='0.62s' devType='SamsungDevice' devId='sec1f9c9384c7e3f' getUser='gerencia' from='192.168.3.254' idle='0s' version='GIT' method='POST' httpcode='200'
          ^C
          
          

          as you can see it shows the meeting
          im not sure what else to look for

          Thank you

          Manfred 1 Reply Last reply Reply Quote 0
          • Manfred
            Manfred Kopano @killmasta93 last edited by

            Hi killmasta93,

            @killmasta93 said in Issue with invitation Calendar?:

            Hi Manfred,
            Thank you for the reply, I was checking though the logs but could not find any other errors besides

                         StatusException: SyncCollections->CheckForChanges(): Timeout forced after 28s from 470s due to other process - code: 3 - file: /var/www/zpush/src/lib/core/synccollections.php:579
            
                      [WARN] [gerencia] SyncObject->Check(): object from type SyncMail: parameter 'from' contains an invalid email address 'gerencia'. Address is removed.
            

            You don’t have to look for errors only, you have to check if outlook sends the calendar item to the server as a new appointment. To see the data sent between outlook/mobile devices and server you have to set the loglevel to WBXML.

            @killmasta93 said in Issue with invitation Calendar?:

            as you can see it shows the meeting
            im not sure what else to look for

            Thank you

            It shows the MeetingResponse which is not the same. The INFO loglevel is not helpful when debugging. Felix posted the link in his first response how to enabled WBXML logs and I also already responded in this thread that in order to tell more, WBXML level logs are required.

            Manfred

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            • killmasta93
              killmasta93 last edited by

              Hi manfred,
              Thank you for the reply, sorry for not abiliting the WBXML logs this time i enabled it and added the part when i send the invitation from a hotmail account to my caldav account

              https://pastebin.com/K2bSZtLp

              Thank you

              1 Reply Last reply Reply Quote 0
              • Manfred
                Manfred Kopano last edited by

                Hi killmasta93,

                to you it’s obvious what you’re sending and receiving, but it would help me a lot if you’d at least provide the subject of the meeting request.

                Scrolling through more than 1000 lines of the log you’ve posted, there’s one meeting response “Canceled: testest” which is actually a meeting cancellation. Is it really the right one?

                Manfred

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                • killmasta93
                  killmasta93 last edited by

                  Hi Manfred, Thank you again for the reply and your time. Sorry for not posting the subject i did another test.
                  The subject is

                         thisisatest
                  

                  https://pastebin.com/tbBkjBmL

                  1 Reply Last reply Reply Quote 0
                  • Manfred
                    Manfred Kopano last edited by

                    Hi killmasta93,

                    the log you’ve posted begins when you send the MeetingResponse. It’s also important to see what happens when you receive the meeting request.

                    Manfred

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                    • killmasta93
                      killmasta93 last edited by

                      Thanks for the reply, so i did another test the subject is

                           this is a test 3
                      

                      i send invitation from client@hotmail.com(on outlook 2013) to gerencia@mydomain,com(on mobile using nine android app)
                      after the invitation got send, on my android i hit accept. the issue is that i dont see the receive part on the log, but i receive it though the email with no issue.

                                     [DEBUG] [gerencia] cmd='MeetingResponse' devType='Android' devId='4e696e65353731394334383632313636' getUser='gerencia' from='192.168.3.254' version='GIT' method='POST'
                      

                      Not sure if its a bug

                      LOG:
                      https://pastebin.com/2apmKfGW
                      Thank you

                      1 Reply Last reply Reply Quote 0
                      • Manfred
                        Manfred Kopano last edited by

                        Hi killmasta93,

                        did you hit accept on the invitation email or did you open the calendar and hit accept on the appointment? I’m not familiar with the functionality of the Nine app, so the more information you provide the better. Does the app use the built-in email and calendar or is it all inside the app?

                        There’s no calendar item “this is a test 3” being synced to the server, so I guess that the app creates the appointment in the calendar only locally and doesn’t sync it back to the server. Maybe there’s some checkbox somewhere in the settings like “sync appointments from meeting requests to the server”.

                        Manfred

                        killmasta93 1 Reply Last reply Reply Quote 0
                        • killmasta93
                          killmasta93 @Manfred last edited by

                          Hi Manfred,
                          Thank you again for your help really appreciate it. This time i did the test with the outlook mail app
                          0_1542255999756_Clipboarder.2018.11.14-006.png
                          the subject is testing 4
                          the only part i found in the log that shows receive
                          would be this which i dont think its sending the request to the server

                                    14/11/2018 23:21:51 [29775] [WBXML] [gerencia] O        <POOMMAIL:DateReceived>
                                    14/11/2018 23:21:51 [29775] [WBXML] [gerencia] O        2018-11-15T04:21:53.000Z
                                    14/11/2018 23:21:51 [29775] [WBXML] [gerencia] O        </POOMMAIL:DateReceived>
                          

                          This is the whole log

                          https://pastebin.com/5LmWY1Eu

                          Thank you again

                          1 Reply Last reply Reply Quote 0
                          • Manfred
                            Manfred Kopano last edited by

                            Hi killmasta93,

                            after you accept the meeting request, the appointment is only in Outlook’s calendar, isn’t it? Did you check if Outlook or mobile creates an appointment in the calendar after you open the meeting request in Outlook or on a mobile, but before you respond to the meeting request?

                            My guess is that Outlook and mobile devices create the appointments from meeting requests only locally and expect the server to handle this. If that’s the case, it would require quite some work on the combined backend to be able to handle it (if it’s possible at all).

                            Manfred

                            1 Reply Last reply Reply Quote 0
                            • killmasta93
                              killmasta93 last edited by

                              Thanks for the reply, and appreciate all the help. That is correct on outlook after accepting the meeting it creates it locally but does not send it to the server which therefore does not sync across mobile device, as you mention could be something on the backend. I would like to somehow help or pay for that fix. I know its alot of work cant imagine the hours that you put in.

                              1 Reply Last reply Reply Quote 0
                              • Manfred
                                Manfred Kopano last edited by

                                Hi killmasta93,

                                the caldav backend was a community contribution and the imap backend has a lot of community contributions as well. Right now we (Z-Push core team) don’t have any resources to address this issue. If someone would contribute a fix for it, we would of course review it and accept if it works as expected.

                                Manfred

                                1 Reply Last reply Reply Quote 0
                                • killmasta93
                                  killmasta93 last edited by

                                  Hi Manfred,
                                  Thank you for the reply, would I post this as a bug? I would gladly pay someone to fix this issue as im really interesting in putting this in production.

                                  Thank you

                                  1 Reply Last reply Reply Quote 0
                                  • egoitzau
                                    egoitzau last edited by egoitzau

                                    @manfred I can set a meeting withouth problems and gets synced. Do you have a caldav backend?. Are you setting the event in the calendar being synced?. Do you have personal calendar property of Z-push properly set?.

                                    Manfred 1 Reply Last reply Reply Quote 0
                                    • Manfred
                                      Manfred Kopano @egoitzau last edited by

                                      Hi egoitzau,

                                      @egoitzau said in Issue with invitation Calendar?:

                                      @manfred I can set a meeting withouth problems and gets synced. Do you have a caldav backend?. Are you setting the event in the calendar being synced?. Do you have personal calendar property of Z-push properly set?.

                                      @killmasta93 is the one having issue, not me.

                                      Manfred

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                                      • killmasta93
                                        killmasta93 last edited by

                                        @egoitzau I can set the meeting with no problems the issue is when someone sends me an invitation and i try to accept it, Currently using combined Backend.

                                        1 Reply Last reply Reply Quote 0
                                        • killmasta93
                                          killmasta93 last edited by

                                          $100USD Bounty to fix this issue

                                          1 Reply Last reply Reply Quote 0
                                          • killmasta93
                                            killmasta93 last edited by

                                            200USD??? Bounty anyone up for grabs?

                                            1 Reply Last reply Reply Quote 0
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