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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    [SOLVED] Big Problem, Kopano server could not connect to MariaDB-Server

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    • kamikaze2508
      kamikaze2508 last edited by kamikaze2508

      Hello Coffe_is_life,

      thanks for your reply.
      If I use the command above I’ve got this Error Message:

      mysqlcheck: Got error: 2013: Lost connection to MySQL server during query when executing 'OPTIMIZE TABLE ... '

      I repeated the command while tracing /var/log/syslog. I’ve got this messages:

      Jan  3 11:23:42 rohrpostix mysqld: InnoDB: Error: trying to access page number 4294962431 in space 0,
Jan  3 11:23:42 rohrpostix mysqld: InnoDB: space name ./ibdata1,
Jan  3 11:23:42 rohrpostix mysqld: InnoDB: which is outside the tablespace bounds.
Jan  3 11:23:42 rohrpostix mysqld: InnoDB: Byte offset 0, len 16384, i/o type 10.
Jan  3 11:23:42 rohrpostix mysqld: InnoDB: If you get this error at mysqld startup, please check that
Jan  3 11:23:42 rohrpostix mysqld: InnoDB: your my.cnf matches the ibdata files that you have in the
Jan  3 11:23:42 rohrpostix mysqld: InnoDB: MySQL server.
Jan  3 11:23:42 rohrpostix mysqld: 2018-01-03 11:23:42 7f1285766700  InnoDB: Assertion failure in thread 139717525268224 in file fil0fil.cc line 5601
Jan  3 11:23:42 rohrpostix mysqld: InnoDB: We intentionally generate a memory trap.
Jan  3 11:23:42 rohrpostix mysqld: InnoDB: Submit a detailed bug report to http://bugs.mysql.com.
Jan  3 11:23:42 rohrpostix mysqld: InnoDB: If you get repeated assertion failures or crashes, even
Jan  3 11:23:42 rohrpostix mysqld: InnoDB: immediately after the mysqld startup, there may be
Jan  3 11:23:42 rohrpostix mysqld: InnoDB: corruption in the InnoDB tablespace. Please refer to
Jan  3 11:23:42 rohrpostix mysqld: InnoDB: http://dev.mysql.com/doc/refman/5.6/en/forcing-innodb-recovery.html
Jan  3 11:23:42 rohrpostix mysqld: InnoDB: about forcing recovery.
Jan  3 11:23:42 rohrpostix mysqld: 180103 11:23:42 [ERROR] mysqld got signal 6 ;
Jan  3 11:23:42 rohrpostix mysqld: This could be because you hit a bug. It is also possible that this binary
Jan  3 11:23:42 rohrpostix mysqld: or one of the libraries it was linked against is corrupt, improperly built,
Jan  3 11:23:42 rohrpostix mysqld: or misconfigured. This error can also be caused by malfunctioning hardware.
Jan  3 11:23:42 rohrpostix mysqld:
Jan  3 11:23:42 rohrpostix mysqld: To report this bug, see https://mariadb.com/kb/en/reporting-bugs
Jan  3 11:23:42 rohrpostix mysqld:
Jan  3 11:23:42 rohrpostix mysqld: We will try our best to scrape up some info that will hopefully help
Jan  3 11:23:42 rohrpostix mysqld: diagnose the problem, but since we have already crashed,
Jan  3 11:23:42 rohrpostix mysqld: something is definitely wrong and this may fail.
Jan  3 11:23:42 rohrpostix mysqld:
Jan  3 11:23:42 rohrpostix mysqld: Server version: 10.0.32-MariaDB-0+deb8u1
Jan  3 11:23:42 rohrpostix mysqld: key_buffer_size=16777216
Jan  3 11:23:42 rohrpostix mysqld: read_buffer_size=131072
Jan  3 11:23:42 rohrpostix mysqld: max_used_connections=1
Jan  3 11:23:42 rohrpostix mysqld: max_threads=153
Jan  3 11:23:42 rohrpostix mysqld: thread_count=1
Jan  3 11:23:42 rohrpostix mysqld: It is possible that mysqld could use up to
Jan  3 11:23:42 rohrpostix mysqld: key_buffer_size + (read_buffer_size + sort_buffer_size)*max_threads = 352327 K  bytes of memory
Jan  3 11:23:42 rohrpostix mysqld: Hope that's ok; if not, decrease some variables in the equation.
Jan  3 11:23:42 rohrpostix mysqld:
Jan  3 11:23:42 rohrpostix mysqld: Thread pointer: 0x7f127124f008
Jan  3 11:23:42 rohrpostix mysqld: Attempting backtrace. You can use the following information to find out
Jan  3 11:23:42 rohrpostix mysqld: where mysqld died. If you see no messages after this, something went
Jan  3 11:23:42 rohrpostix mysqld: terribly wrong...
Jan  3 11:23:42 rohrpostix mysqld: stack_bottom = 0x7f1285765e88 thread_stack 0x30000
Jan  3 11:23:42 rohrpostix mysqld: /usr/sbin/mysqld(my_print_stacktrace+0x2e)[0xc047de]
Jan  3 11:23:42 rohrpostix mysqld: /usr/sbin/mysqld(handle_fatal_signal+0x3af)[0x7362bf]
Jan  3 11:23:42 rohrpostix mysqld: /lib/x86_64-linux-gnu/libpthread.so.0(+0xf890)[0x7f12853cf890]
Jan  3 11:23:42 rohrpostix mysqld: /lib/x86_64-linux-gnu/libc.so.6(gsignal+0x37)[0x7f1283f55067]
Jan  3 11:23:42 rohrpostix mysqld: /lib/x86_64-linux-gnu/libc.so.6(abort+0x148)[0x7f1283f56448]
Jan  3 11:23:42 rohrpostix mysqld: /usr/sbin/mysqld[0xa20229]
Jan  3 11:23:42 rohrpostix mysqld: /usr/sbin/mysqld[0x9e73b1]
Jan  3 11:23:42 rohrpostix mysqld: /usr/sbin/mysqld[0x9caaf1]
Jan  3 11:23:42 rohrpostix mysqld: /usr/sbin/mysqld[0xa2c4a3]
Jan  3 11:23:42 rohrpostix mysqld: /usr/sbin/mysqld[0x98f248]
Jan  3 11:23:42 rohrpostix mysqld: /usr/sbin/mysqld[0x97c6f5]
Jan  3 11:23:42 rohrpostix mysqld: /usr/sbin/mysqld[0x9b3d04]
Jan  3 11:23:42 rohrpostix mysqld: /usr/sbin/mysqld[0x95fde4]
Jan  3 11:23:42 rohrpostix mysqld: /usr/sbin/mysqld[0x9604fc]
Jan  3 11:23:42 rohrpostix mysqld: /usr/sbin/mysqld[0x91d750]
Jan  3 11:23:42 rohrpostix mysqld: /usr/sbin/mysqld[0x91dd32]
Jan  3 11:23:42 rohrpostix mysqld: /usr/sbin/mysqld[0x93cf02]
Jan  3 11:23:42 rohrpostix mysqld: /usr/sbin/mysqld[0x8b3feb]
Jan  3 11:23:42 rohrpostix mysqld: /usr/sbin/mysqld(_Z17mysql_alter_tableP3THDPcS1_P14HA_CREATE_INFOP10TABLE_LISTP10Alter_infojP8st_orderb+0x2c98)[0x651a28]
Jan  3 11:23:42 rohrpostix mysqld: /usr/sbin/mysqld(_Z20mysql_recreate_tableP3THDP10TABLE_LISTb+0x15c)[0x6528cc]
Jan  3 11:23:42 rohrpostix mysqld: /usr/sbin/mysqld[0x6a563b]
Jan  3 11:23:42 rohrpostix mysqld: /usr/sbin/mysqld(_ZN22Sql_cmd_optimize_table7executeEP3THD+0x8f)[0x6a624f]
Jan  3 11:23:42 rohrpostix mysqld: /usr/sbin/mysqld(_Z21mysql_execute_commandP3THD+0x60e)[0x5bf8be]
Jan  3 11:23:42 rohrpostix mysqld: /usr/sbin/mysqld(_Z11mysql_parseP3THDPcjP12Parser_state+0x1ca)[0x5c5d0a]
Jan  3 11:23:42 rohrpostix mysqld: /usr/sbin/mysqld(_Z16dispatch_command19enum_server_commandP3THDPcj+0x1557)[0x5c77f7]
Jan  3 11:23:42 rohrpostix mysqld: /usr/sbin/mysqld(_Z24do_handle_one_connectionP3THD+0x25b)[0x6976cb]
Jan  3 11:23:42 rohrpostix mysqld: /usr/sbin/mysqld(handle_one_connection+0x39)[0x697719]
Jan  3 11:23:42 rohrpostix mysqld: /lib/x86_64-linux-gnu/libpthread.so.0(+0x8064)[0x7f12853c8064]
Jan  3 11:23:42 rohrpostix mysqld: /lib/x86_64-linux-gnu/libc.so.6(clone+0x6d)[0x7f128400862d]
Jan  3 11:23:42 rohrpostix mysqld:
Jan  3 11:23:42 rohrpostix mysqld: Trying to get some variables.
Jan  3 11:23:42 rohrpostix mysqld: Some pointers may be invalid and cause the dump to abort.
Jan  3 11:23:42 rohrpostix mysqld: Query (0x7f125ec20020): is an invalid pointer
Jan  3 11:23:42 rohrpostix mysqld: Connection ID (thread ID): 4
Jan  3 11:23:42 rohrpostix mysqld: Status: NOT_KILLED
Jan  3 11:23:42 rohrpostix mysqld:
Jan  3 11:23:42 rohrpostix mysqld: Optimizer switch: index_merge=on,index_merge_union=on,index_merge_sort_union=on,index_merge_intersection=on,index_merge_sort_intersection=off,engine_condition_pushdown=off,index_condition_pushdown=on,derived_merge=on,derived_with_keys=on,firstmatch=on,loosescan=on,materialization=on,in_to_exists=on,semijoin=on,partial_match_rowid_merge=on,partial_match_table_scan=on,subquery_cache=on,mrr=off,mrr_cost_based=off,mrr_sort_keys=off,outer_join_with_cache=on,semijoin_with_cache=on,join_cache_incremental=on,join_cache_hashed=on,join_cache_bka=on,optimize_join_buffer_size=off,table_elimination=on,extended_keys=on,exists_to_in=on
Jan  3 11:23:42 rohrpostix mysqld:
Jan  3 11:23:42 rohrpostix mysqld: The manual page at http://dev.mysql.com/doc/mysql/en/crashing.html contains
Jan  3 11:23:42 rohrpostix mysqld: information that should help you find out what is causing the crash.
Jan  3 11:23:42 rohrpostix mysqld:
Jan  3 11:23:42 rohrpostix mysqld: We think the query pointer is invalid, but we will try to print it anyway.
Jan  3 11:23:42 rohrpostix mysqld: Query: OPTIMIZE TABLE `abchanges`
Jan  3 11:23:42 rohrpostix mysqld:
Jan  3 11:23:42 rohrpostix mysqld_safe: Number of processes running now: 0
Jan  3 11:23:42 rohrpostix mysqld_safe: mysqld restarted
Jan  3 11:23:42 rohrpostix mysqld: 180103 11:23:42 [Note] /usr/sbin/mysqld (mysqld 10.0.32-MariaDB-0+deb8u1) starting as process 2245 ...
Jan  3 11:23:42 rohrpostix mysqld: 180103 11:23:42 [Note] InnoDB: innodb_empty_free_list_algorithm has been changed to legacy because of small buffer pool size. In order to use backoff, increase buffer pool at least up to 20MB.
Jan  3 11:23:42 rohrpostix mysqld:
Jan  3 11:23:42 rohrpostix mysqld: 180103 11:23:42 [Note] InnoDB: Using mutexes to ref count buffer pool pages
Jan  3 11:23:42 rohrpostix mysqld: 180103 11:23:42 [Note] InnoDB: The InnoDB memory heap is disabled
Jan  3 11:23:42 rohrpostix mysqld: 180103 11:23:42 [Note] InnoDB: Mutexes and rw_locks use GCC atomic builtins
Jan  3 11:23:42 rohrpostix mysqld: 180103 11:23:42 [Note] InnoDB: GCC builtin __atomic_thread_fence() is used for memory barrier
Jan  3 11:23:42 rohrpostix mysqld: 180103 11:23:42 [Note] InnoDB: Compressed tables use zlib 1.2.8
Jan  3 11:23:42 rohrpostix mysqld: 180103 11:23:42 [Note] InnoDB: Using Linux native AIO
Jan  3 11:23:42 rohrpostix mysqld: 180103 11:23:42 [Note] InnoDB: Using CPU crc32 instructions
Jan  3 11:23:42 rohrpostix mysqld: 180103 11:23:42 [Note] InnoDB: Initializing buffer pool, size = 128.0M
Jan  3 11:23:42 rohrpostix mysqld: 180103 11:23:42 [Note] InnoDB: Completed initialization of buffer pool
Jan  3 11:23:42 rohrpostix mysqld: 180103 11:23:42 [Note] InnoDB: Highest supported file format is Barracuda.
Jan  3 11:23:42 rohrpostix mysqld: 180103 11:23:42 [Note] InnoDB: Starting crash recovery from checkpoint LSN=8352553334
Jan  3 11:23:42 rohrpostix mysqld: 180103 11:23:42 [Note] InnoDB: Restoring possible half-written data pages from the doublewrite buffer...
Jan  3 11:23:42 rohrpostix mysqld: 180103 11:23:42 [Note] InnoDB: Starting final batch to recover 11 pages from redo log
Jan  3 11:23:43 rohrpostix mysqld: 180103 11:23:43 [Note] InnoDB: 128 rollback segment(s) are active.
Jan  3 11:23:43 rohrpostix mysqld: 180103 11:23:43 [Note] InnoDB: Waiting for purge to start
Jan  3 11:23:43 rohrpostix mysqld: 180103 11:23:43 [Note] InnoDB:  Percona XtraDB (http://www.percona.com) 5.6.36-82.1 started; log sequence number 8352558259
Jan  3 11:23:43 rohrpostix mysqld: 180103 11:23:43 [Note] Plugin 'FEEDBACK' is disabled.
Jan  3 11:23:43 rohrpostix mysqld: 180103 11:23:43 [Note] Server socket created on IP: '127.0.0.1'.
Jan  3 11:23:43 rohrpostix mysqld: 180103 11:23:43 [Note] /usr/sbin/mysqld: ready for connections.
Jan  3 11:23:43 rohrpostix mysqld: Version: '10.0.32-MariaDB-0+deb8u1'  socket: '/var/run/mysqld/mysqld.sock'  port: 3306  (Debian)
      1 Reply Last reply Reply Quote 0
      • Coffee_is_life
        Coffee_is_life last edited by Coffee_is_life

        So we got definetly a problem while accessing specific tables or properties. (if you used user “root” and he should have access to everything)

        the next step i would do to get this working is to drop every table on your (test/cloned)-Server, delete or change the data-folder and restore your previous created backup.

        mysql <db name> -u <user> -p <password> < /path/to/DB.dmp

        than try the recreate command again, if its working i bet kopano does aswell. if not… well thats bad :(
        in this case its usefull to have a subsciption

        //EDIT: Maybe the db.dmp (or kopano.sql in your case) wont work, cause the error itself can be dumped aswell… do you have backup before crashing? - maybe there is some data loss with this, but better some data than everything

        coffee_is_life

        1 Reply Last reply Reply Quote 0
        • kamikaze2508
          kamikaze2508 last edited by kamikaze2508

          Sorry for my stupid question, but with data directory do you mean /var/lib/mysql, right? Can I just empty it completely, or do I have to leave something in there?
          Unfortunately, I have only a database dump and a backup of configuration files.

          1 Reply Last reply Reply Quote 0
          • Coffee_is_life
            Coffee_is_life last edited by

            in standard there should be something like that in your my.cnf:

            [mysqld]
datadir=/var/lib/mysql
socket=/var/lib/mysql/mysql.sock
default-storage-engine=InnoDB
[...]
!includedir /etc/my.cnf.d

            BUT:
            if you have something in your include-directory like kopano.cnf which is overwriting the datadir

            [mysqld]
datadir=/export/data/mail/db
[...]

            thats the right directory

            coffee_is_life

            1 Reply Last reply Reply Quote 0
            • kamikaze2508
              kamikaze2508 last edited by

              OK, then it should be the right directory. I only have datadir=/var/lib/mysql in my my.cnf-file and there is no kopano.cnf in the include-directory /etc/mysql/conf.d. Rather, I have a subdirectory kopano in /var/lib/mysql. This looks like the right database directory for me.
              I must say that I am particularly familiar with MySQL, so in advance sorry for any stupid questions.

              1 Reply Last reply Reply Quote 0
              • Coffee_is_life
                Coffee_is_life last edited by Coffee_is_life

                Better ask twice and maybe stupid question than doing something wrong…

                i advise to connect to mysql (mysql kopano -u root -p <pw>)

                than view the tables (show tables; )
                and drop every single table (drop <table-name>; )
                stop mariadb
                after that delete the kopano-folder in var/lib/mysql
                start mariadb again and restore your backup

                coffee_is_life

                1 Reply Last reply Reply Quote 0
                • kamikaze2508
                  kamikaze2508 last edited by

                  OK, thank you so far. I’ll try that and then get in touch. But may take a while, as I copy my VM as a precaution again.

                  1 Reply Last reply Reply Quote 0
                  • kamikaze2508
                    kamikaze2508 last edited by

                    So, here I am again.
                    I have now tried in my cloned VM to delete the tables with “drop table <Tablename>;”. As soon as I try, I get the following error message:

                    ERROR 2013 (HY000): Lost connection to MySQL server during query

                    At the same time I receive the following messages in the syslog:

                    Jan  3 14:21:15 rohrpostix mysqld: InnoDB: Error: trying to access page number 4294962431 in space 0,
Jan  3 14:21:15 rohrpostix mysqld: InnoDB: space name ./ibdata1,
Jan  3 14:21:15 rohrpostix mysqld: InnoDB: which is outside the tablespace bounds.
Jan  3 14:21:15 rohrpostix mysqld: InnoDB: Byte offset 0, len 16384, i/o type 10.
Jan  3 14:21:15 rohrpostix mysqld: InnoDB: If you get this error at mysqld startup, please check that
Jan  3 14:21:15 rohrpostix mysqld: InnoDB: your my.cnf matches the ibdata files that you have in the
Jan  3 14:21:15 rohrpostix mysqld: InnoDB: MySQL server.
Jan  3 14:21:15 rohrpostix mysqld: 2018-01-03 14:21:15 7f682559e700  InnoDB: Assertion failure in thread 140085279975168 in file fil0fil.cc line 5601
Jan  3 14:21:15 rohrpostix mysqld: InnoDB: We intentionally generate a memory trap.
Jan  3 14:21:15 rohrpostix mysqld: InnoDB: Submit a detailed bug report to http://bugs.mysql.com.
Jan  3 14:21:15 rohrpostix mysqld: InnoDB: If you get repeated assertion failures or crashes, even
Jan  3 14:21:15 rohrpostix mysqld: InnoDB: immediately after the mysqld startup, there may be
Jan  3 14:21:15 rohrpostix mysqld: InnoDB: corruption in the InnoDB tablespace. Please refer to
Jan  3 14:21:15 rohrpostix mysqld: InnoDB: http://dev.mysql.com/doc/refman/5.6/en/forcing-innodb-recovery.html
Jan  3 14:21:15 rohrpostix mysqld: InnoDB: about forcing recovery.
Jan  3 14:21:15 rohrpostix mysqld: 180103 14:21:15 [ERROR] mysqld got signal 6 ;
Jan  3 14:21:15 rohrpostix mysqld: This could be because you hit a bug. It is also possible that this binary
Jan  3 14:21:15 rohrpostix mysqld: or one of the libraries it was linked against is corrupt, improperly built,
Jan  3 14:21:15 rohrpostix mysqld: or misconfigured. This error can also be caused by malfunctioning hardware.
Jan  3 14:21:15 rohrpostix mysqld:
Jan  3 14:21:15 rohrpostix mysqld: To report this bug, see https://mariadb.com/kb/en/reporting-bugs
Jan  3 14:21:15 rohrpostix mysqld:
Jan  3 14:21:15 rohrpostix mysqld: We will try our best to scrape up some info that will hopefully help
Jan  3 14:21:15 rohrpostix mysqld: diagnose the problem, but since we have already crashed,
Jan  3 14:21:15 rohrpostix mysqld: something is definitely wrong and this may fail.
Jan  3 14:21:15 rohrpostix mysqld:
Jan  3 14:21:15 rohrpostix mysqld: Server version: 10.0.32-MariaDB-0+deb8u1
Jan  3 14:21:15 rohrpostix mysqld: key_buffer_size=16777216
Jan  3 14:21:15 rohrpostix mysqld: read_buffer_size=131072
Jan  3 14:21:15 rohrpostix mysqld: max_used_connections=1
Jan  3 14:21:15 rohrpostix mysqld: max_threads=153
Jan  3 14:21:15 rohrpostix mysqld: thread_count=1
Jan  3 14:21:15 rohrpostix mysqld: It is possible that mysqld could use up to
Jan  3 14:21:15 rohrpostix mysqld: key_buffer_size + (read_buffer_size + sort_buffer_size)*max_threads = 352327 K  bytes of memory
Jan  3 14:21:15 rohrpostix mysqld: Hope that's ok; if not, decrease some variables in the equation.
Jan  3 14:21:15 rohrpostix mysqld:
Jan  3 14:21:15 rohrpostix mysqld: Thread pointer: 0x7f68207fb008
Jan  3 14:21:15 rohrpostix mysqld: Attempting backtrace. You can use the following information to find out
Jan  3 14:21:15 rohrpostix mysqld: where mysqld died. If you see no messages after this, something went
Jan  3 14:21:15 rohrpostix mysqld: terribly wrong...
Jan  3 14:21:15 rohrpostix mysqld: stack_bottom = 0x7f682559de88 thread_stack 0x30000
Jan  3 14:21:15 rohrpostix mysqld: /usr/sbin/mysqld(my_print_stacktrace+0x2e)[0xc047de]
Jan  3 14:21:15 rohrpostix mysqld: /usr/sbin/mysqld(handle_fatal_signal+0x3af)[0x7362bf]
Jan  3 14:21:15 rohrpostix mysqld: /lib/x86_64-linux-gnu/libpthread.so.0(+0xf890)[0x7f682520f890]
Jan  3 14:21:15 rohrpostix mysqld: /lib/x86_64-linux-gnu/libc.so.6(gsignal+0x37)[0x7f6823d95067]
Jan  3 14:21:15 rohrpostix mysqld: /lib/x86_64-linux-gnu/libc.so.6(abort+0x148)[0x7f6823d96448]
Jan  3 14:21:15 rohrpostix mysqld: /usr/sbin/mysqld[0xa20229]
Jan  3 14:21:15 rohrpostix mysqld: /usr/sbin/mysqld[0x9e73b1]
Jan  3 14:21:15 rohrpostix mysqld: /usr/sbin/mysqld[0x9caaf1]
Jan  3 14:21:15 rohrpostix mysqld: /usr/sbin/mysqld[0xa2c4a3]
Jan  3 14:21:15 rohrpostix mysqld: /usr/sbin/mysqld[0x98f248]
Jan  3 14:21:15 rohrpostix mysqld: /usr/sbin/mysqld[0x97c6f5]
Jan  3 14:21:15 rohrpostix mysqld: /usr/sbin/mysqld[0x9b3d04]
Jan  3 14:21:15 rohrpostix mysqld: /usr/sbin/mysqld[0x95f8fd]
Jan  3 14:21:15 rohrpostix mysqld: /usr/sbin/mysqld[0x9604fc]
Jan  3 14:21:15 rohrpostix mysqld: /usr/sbin/mysqld[0x91d750]
Jan  3 14:21:15 rohrpostix mysqld: /usr/sbin/mysqld[0x91dd32]
Jan  3 14:21:15 rohrpostix mysqld: /usr/sbin/mysqld[0x943894]
Jan  3 14:21:15 rohrpostix mysqld: /usr/sbin/mysqld[0x89c03a]
Jan  3 14:21:15 rohrpostix mysqld: /usr/sbin/mysqld(_Z15ha_delete_tableP3THDP10handlertonPKcS4_S4_b+0x211)[0x73a4a1]
Jan  3 14:21:15 rohrpostix mysqld: /usr/sbin/mysqld(_Z23mysql_rm_table_no_locksP3THDP10TABLE_LISTbbbbb+0x59e)[0x64641e]
Jan  3 14:21:15 rohrpostix mysqld: /usr/sbin/mysqld(_Z14mysql_rm_tableP3THDP10TABLE_LISTcc+0x163)[0x6471a3]
Jan  3 14:21:15 rohrpostix mysqld: /usr/sbin/mysqld(_Z21mysql_execute_commandP3THD+0x1650)[0x5c0900]
Jan  3 14:21:15 rohrpostix mysqld: /usr/sbin/mysqld(_Z11mysql_parseP3THDPcjP12Parser_state+0x1ca)[0x5c5d0a]
Jan  3 14:21:15 rohrpostix mysqld: /usr/sbin/mysqld(_Z16dispatch_command19enum_server_commandP3THDPcj+0x1557)[0x5c77f7]
Jan  3 14:21:15 rohrpostix mysqld: /usr/sbin/mysqld(_Z24do_handle_one_connectionP3THD+0x25b)[0x6976cb]
Jan  3 14:21:15 rohrpostix mysqld: /usr/sbin/mysqld(handle_one_connection+0x39)[0x697719]
Jan  3 14:21:15 rohrpostix mysqld: /lib/x86_64-linux-gnu/libpthread.so.0(+0x8064)[0x7f6825208064]
Jan  3 14:21:15 rohrpostix mysqld: /lib/x86_64-linux-gnu/libc.so.6(clone+0x6d)[0x7f6823e4862d]
Jan  3 14:21:15 rohrpostix mysqld:
Jan  3 14:21:15 rohrpostix mysqld: Trying to get some variables.
Jan  3 14:21:15 rohrpostix mysqld: Some pointers may be invalid and cause the dump to abort.
Jan  3 14:21:15 rohrpostix mysqld: Query (0x7f67ff020020): is an invalid pointer
Jan  3 14:21:15 rohrpostix mysqld: Connection ID (thread ID): 2
Jan  3 14:21:15 rohrpostix mysqld: Status: NOT_KILLED
Jan  3 14:21:15 rohrpostix mysqld:
Jan  3 14:21:15 rohrpostix mysqld: Optimizer switch: index_merge=on,index_merge_union=on,index_merge_sort_union=on,index_merge_intersection=on,index_merge_sort_intersection=off,engine_condition_pushdown=off,index_condition_pushdown=on,derived_merge=on,derived_with_keys=on,firstmatch=on,loosescan=on,materialization=on,in_to_exists=on,semijoin=on,partial_match_rowid_merge=on,partial_match_table_scan=on,subquery_cache=on,mrr=off,mrr_cost_based=off,mrr_sort_keys=off,outer_join_with_cache=on,semijoin_with_cache=on,join_cache_incremental=on,join_cache_hashed=on,join_cache_bka=on,optimize_join_buffer_size=off,table_elimination=on,extended_keys=on,exists_to_in=on
Jan  3 14:21:15 rohrpostix mysqld:
Jan  3 14:21:15 rohrpostix mysqld: The manual page at http://dev.mysql.com/doc/mysql/en/crashing.html contains
Jan  3 14:21:15 rohrpostix mysqld: information that should help you find out what is causing the crash.
Jan  3 14:21:15 rohrpostix mysqld:
Jan  3 14:21:15 rohrpostix mysqld: We think the query pointer is invalid, but we will try to print it anyway.
Jan  3 14:21:15 rohrpostix mysqld: Query: drop table hierarchy
Jan  3 14:21:15 rohrpostix mysqld:
Jan  3 14:21:16 rohrpostix mysqld_safe: Number of processes running now: 0
Jan  3 14:21:16 rohrpostix mysqld_safe: mysqld restarted
Jan  3 14:21:16 rohrpostix mysqld: 180103 14:21:16 [Note] /usr/sbin/mysqld (mysqld 10.0.32-MariaDB-0+deb8u1) starting as process 6491 ...
Jan  3 14:21:16 rohrpostix mysqld: 180103 14:21:16 [Note] InnoDB: innodb_empty_free_list_algorithm has been changed to legacy because of small buffer pool size. In order to use backoff, increase buffer pool at least up to 20MB.
Jan  3 14:21:16 rohrpostix mysqld:
Jan  3 14:21:16 rohrpostix mysqld: 180103 14:21:16 [Note] InnoDB: Using mutexes to ref count buffer pool pages
Jan  3 14:21:16 rohrpostix mysqld: 180103 14:21:16 [Note] InnoDB: The InnoDB memory heap is disabled
Jan  3 14:21:16 rohrpostix mysqld: 180103 14:21:16 [Note] InnoDB: Mutexes and rw_locks use GCC atomic builtins
Jan  3 14:21:16 rohrpostix mysqld: 180103 14:21:16 [Note] InnoDB: GCC builtin __atomic_thread_fence() is used for memory barrier
Jan  3 14:21:16 rohrpostix mysqld: 180103 14:21:16 [Note] InnoDB: Compressed tables use zlib 1.2.8
Jan  3 14:21:16 rohrpostix mysqld: 180103 14:21:16 [Note] InnoDB: Using Linux native AIO
Jan  3 14:21:16 rohrpostix mysqld: 180103 14:21:16 [Note] InnoDB: Using CPU crc32 instructions
Jan  3 14:21:16 rohrpostix mysqld: 180103 14:21:16 [Note] InnoDB: Initializing buffer pool, size = 128.0M
Jan  3 14:21:16 rohrpostix mysqld: 180103 14:21:16 [Note] InnoDB: Completed initialization of buffer pool
Jan  3 14:21:16 rohrpostix mysqld: 180103 14:21:16 [Note] InnoDB: Highest supported file format is Barracuda.
Jan  3 14:21:16 rohrpostix mysqld: 180103 14:21:16 [Note] InnoDB: Starting crash recovery from checkpoint LSN=8352629695
Jan  3 14:21:16 rohrpostix mysqld: 180103 14:21:16 [Note] InnoDB: Restoring possible half-written data pages from the doublewrite buffer...
Jan  3 14:21:16 rohrpostix mysqld: 180103 14:21:16 [Note] InnoDB: Starting final batch to recover 7 pages from redo log
Jan  3 14:21:17 rohrpostix mysqld: 180103 14:21:17 [Note] InnoDB: 128 rollback segment(s) are active.
Jan  3 14:21:17 rohrpostix mysqld: 180103 14:21:17 [Note] InnoDB: Waiting for purge to start
Jan  3 14:21:17 rohrpostix mysqld: 180103 14:21:17 [Note] InnoDB:  Percona XtraDB (http://www.percona.com) 5.6.36-82.1 started; log sequence number 8352649957
Jan  3 14:21:17 rohrpostix mysqld: 180103 14:21:17 [Note] Plugin 'FEEDBACK' is disabled.
Jan  3 14:21:17 rohrpostix mysqld: 180103 14:21:17 [Note] Server socket created on IP: '127.0.0.1'.
Jan  3 14:21:17 rohrpostix mysqld: 180103 14:21:17 [Note] /usr/sbin/mysqld: ready for connections.
Jan  3 14:21:17 rohrpostix mysqld: Version: '10.0.32-MariaDB-0+deb8u1'  socket: '/var/run/mysqld/mysqld.sock'  port: 3306  (Debian)

                    It looks to me as if the mariadb-daemon crash and start again directly. Can it be that MariaDB has problems with the InnoDB tablespace?

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                    • Coffee_is_life
                      Coffee_is_life last edited by Coffee_is_life

                      I’m using innoDB aswell without problems…

                      I think the ibdata1 file is corrupt…

                      try to stop mariadb, delete the kopano folder under /var/lib/mysql and change the datadir to something else like kopano_safe… just to give mysql another directory for data.

                      and than restore the dump. This should create the database and its tables

                      //EDIT: watch this page: https://dev.mysql.com/doc/refman/5.6/en/forcing-innodb-recovery.html maybe it can help
                      coffee_is_life

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                      • kamikaze2508
                        kamikaze2508 last edited by kamikaze2508

                        Hello Coffee_is_life, hello Mike,
                        your tip helped!
                        However, I had to take a few extra steps to get everything going again. After stopping mariadb and changing the datadir, I had to execute the following commands so that mariadb could be restarted:

                        First, I had to reinstall the system tables. For this I had to execute the following command:

                        mysql_install_db --user=mysql

                        Since I run my mail server on Debian, I had to grant rights to a system user with the following commands after starting mariadb:

                        mysql -uroot -p
mysql> grant all privileges on *.* to 'debian-sys-maint'@'localhost' identified by '<Password>' with grant option;

                        The password to be assigned here can be found in the file /etc/mysql/debian.cnf.
                        I have also recreated the kopano database user and authorized it with:

                        mysql> create user 'kopano'@'%' identified by '<Password>'; 
mysql> grant all privileges on *.* to 'kopano'@'%' identified by '<Password>' with grant option;
mysql> exit

                        Then mariadb had to be restarted.
                        Then I had to set the password for the root user with:

                        mysqladmin -u root password <new Password>

                        Now I could create a new empty database and import the dump.

                        After the import the Kopano server was restarted correctly. Access is now possible again.
                        Now everything works as it should. :smiley:

                        Thanks for your support. I would not have done without you!

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