Incident: Call to undefined function mapi_zarafa_getuser()

darootler

Date Seen
15.12.2017

Versions
Ubuntu 16.04.3 LTS
Apache 2.4.18
Z-Push 2.3.8
Kopano 8.4.90.1296

Bug Description
If i try to add a task on my iPhone it never shows up in the WebApp and the iPhone screen get stuck. Here are the related logs:

15/12/2017 16:42:27 [ 1670] [FATAL] [USER] Fatal error: /usr/share/z-push/backend/kopano/mapiprovider.php:1689 - Uncaught Error: Call to undefined function mapi_zarafa_getuser() in /usr/share/z-push/backend/kopano/mapiprovider.php:1689
Stack trace:
#0 /usr/share/z-push/backend/kopano/mapiprovider.php(1107): MAPIProvider->setTask(Resource id #112, Object(SyncTask))
#1 /usr/share/z-push/backend/kopano/importer.php(433): MAPIProvider->SetMessage(Resource id #112, Object(SyncTask))
#2 /usr/share/z-push/backend/kopano/kopanochangeswrapper.php(357): ImportChangesICS->ImportMessageChange(false, Object(SyncTask))
#3 /usr/share/z-push/lib/request/sync.php(1486): KopanoChangesWrapper->ImportMessageChange(false, Object(SyncTask))
#4 /usr/share/z-push/lib/request/sync.php(508): Sync->importMessage(Object(SyncParameters), Array, 'Add', Object(SyncTask), '15506', false, false, 1)
#5 /usr/share/z-push/lib/request/requestprocessor.php(112): Sync->Handle(0)
#6 /usr/share/z-push/index.php(107): RequestProcessor::HandleRequest()

Severity
Major

Steps to Reproduce
Just try to add a task on the iPhone.

Actual Behavior
The task shows up on the iPhone but never synchronizes to the server.

Expected Behavior
Able to add tasks on iPhone and the tasks are in sync with the server.

Troubleshooting/Testing Steps Attempted
I searched through the internet and didn’t find a solution. Removed the tasks folder, recreated several tasks, no success yet. This problem is reproduceable with two different users.

Workaround
No workaround found yet.

darootler

I just found a workaround:

Just replace “mapi_zarafa_getuser” with “mapi_zarafa_getuser_by_name” in /usr/share/z-push/backend/kopano/mapiprovider.php in line 1689.

But i think a “final” fix has to be done within the source package.

Regards
Richard

darootler

The same problem exists in /usr/share/z-push/backend/kopano/kopano.php line 1876 and 1882.

Regards
Richard

Manfred

Hi Richard,

thanks for reporting it. You don’t have to create a ticket a JIRA, it’s enough if you post the issue here in the forum.

The issue now is https://jira.z-hub.io/browse/ZP-1339.

Manfred

fallingdamps

Dear Richard. dear Manfred

Thank you for your postings. I am having the same issues Richard described and could fix them with the workaround.

My logs only showed the problem in kopano.php.

Regards
fallingdamps

Manfred

Hi richard, hi fallingdamps,

we’ve released an updated Z-Push 2.3.8 which contains this and a couple more fixes regarding the PHP-MAPI function calls. See https://forum.kopano.io/topic/918/z-push-2-3-8-release for more information.

Manfred

darootler

@manfred

Thanks for the update. Would it be possible to release this version as something like 2.3.9, or something different than 2.3.8? Because right now the linux package manager doesn’t recognize that there is an update.

Regards
Richard

Manfred

Hi Richard,

which OS is it? If it’s debian-based, have you tried

apt-get install --reinstall [packagename]

?

Releasing a new version with just one fix seemed a bit too much for us.

Manfred

darootler

Hi Manfred,

i already reinstalled the packages.

Regards
Richard