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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    kopano-search no longer starting ...

    Kopano Groupware Core
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    • fbartels
      fbartels Kopano @troubleticket last edited by

      Hi @troubleticket ,

      ok, then lets just assume that you are running from the final branch, which means you must currently be on 8.4.4 and theoretically speaking must have run 8.4.3 before.

      There was no related change to kopano-search between these two versions: https://documentation.kopano.io/kopano_changelog/kc.html#kopano-core-8-4-4-8-4-4-0

      Regards Felix

      Resources:
      https://kopano.com/blog/how-to-get-kopano/
      https://documentation.kopano.io/
      https://kb.kopano.io/

      Support overview:
      https://kopano.com/support/

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      • troubleticket
        troubleticket last edited by

        <sigh> … means to me, I have to search the reason for this in any of the other updated Debian-Packages, haven’t I … <sigh>

        Thanks anyway

        Joe

        umgfoin 1 Reply Last reply Reply Quote 0
        • umgfoin
          umgfoin @troubleticket last edited by

          Hi @troubleticket ,
          I’d try to delete pre-compiled python-files, first:
          Recursively remove all *.pyc in folders like /usr/lib/python2.7/dist-packages/kopano*, then restart kopano-search and check results again.

          ++umgfoin.

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          • troubleticket
            troubleticket last edited by

            Hi @umgfoin ,

            thanks for another light at the end of the tunnel (or at least in the tunnel) … ;o)

            Does this affect any other parts of kopano-core?
            I see five(5) .pyc’s in a folder “kopano-search” but 47 all in all …?

            Are these precompiled’s be rebuilt later automagically?

            Thanks for helping.

            Joe

            umgfoin 2 Replies Last reply Reply Quote 0
            • umgfoin
              umgfoin @troubleticket last edited by

              @troubleticket said in kopano-search no longer starting ...:

              Does this affect any other parts of kopano-core?…?

              No. Precompiled byte-code (.pyc) only loads, but never executes faster than its plaintext counterpart. So you might notice - if any - only a difference at first access.

              Are these precompiled’s be rebuilt later automagically?

              Yes, they’ll get rebuilt upon first call of the corresponding .py-script/ module.

              ++umgfoin.

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              • umgfoin
                umgfoin @troubleticket last edited by

                @troubleticket said in kopano-search no longer starting ...:

                I see five(5) .pyc’s in a folder “kopano-search” but 47 all in all …?

                Delete them all e.g. find . -name "*.pyc" -delete and start in /usr/lib/python2.7/dist-packages

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                • troubleticket
                  troubleticket last edited by

                  Hi @umgfoin ,

                  … deleted everything like you suggested, checked: no more .pyc’s …
                  -> no change in behavior: kopano-seach woń’t start, messages the same …

                  … no idea … =o(

                  Greetings, thanks …

                  Joe

                  1 Reply Last reply Reply Quote 0
                  • umgfoin
                    umgfoin last edited by

                    OK,
                    next step:

                    Locate file /usr/lib/python2.7/dist-packages/MAPI/Tags.py and check if a line like

                    PR_EXTENDED_FOLDER_FLAGS = PROP_TAG(PT_BINARY, 0x36DA) # following specs
                    

                    is present.

                    ++umgfoin

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                    • troubleticket
                      troubleticket last edited by

                      Hi @umgfoin ,

                      nope, no such line … <hope arisin’> … =o}

                      Joe

                      umgfoin 1 Reply Last reply Reply Quote 0
                      • umgfoin
                        umgfoin @troubleticket last edited by umgfoin

                        @troubleticket said:

                        <hope arisin’> … =o}

                        …not sure ;-)
                        I’d say atleast, package python-mapi didn’t upgrade, correctly. You might reinstall this package, but possibly other (/kopano-search/python-)packages are concerned, too.

                        Btw., where did you install this from? As of today, I can’t see any Debian7-core-packages under community-downloads.

                        ++umgfoin

                        1 Reply Last reply Reply Quote 0
                        • troubleticket
                          troubleticket last edited by

                          @umgfoin ,

                          this kopano installation I maintain for a friend of mine who has a small office of his own, and he has an account for the official repositories, which (as mentioned above) were without debian7-versions for quite some week, whereafter these suddenly reappeared.

                          I’ll give it a try and reinstall python-mapi … oooops …:

                          Besides lots of other “libmapi1 php5-mapi python-mapi” are kept back from being updated by “apt-get”???
                          I suppose, this is been setup by kopano, isn’t it …?

                          Regards and lots of thanks for your time!

                          Joe

                          1 Reply Last reply Reply Quote 0
                          • troubleticket
                            troubleticket last edited by

                            Hi everyone,

                            I got the problem solved: It was my misunderstanding of “kept back” and “hold”.
                            All packages are now being installed manually/updated correctly and kopano-search is working again.

                            Thanks @umgfoin for leading my eyes to the malfunction of upgrades, and to everyone else for reading, thinking, answering, helping.

                            Regards

                            Joe

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