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    SIGSEGV in Kopano-core on db-server disconnect

    Kopano Groupware Core
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    • umgfoin
      umgfoin last edited by umgfoin

      Hello devs,

      below SEGV appeared on nearly current core-master ea1984086f3 after restarting the maria-db server while kopano-server was up. I was not able to clearly reproduce the case, sofar, but there seems to be a relation.
      Generally I’m not sure, wheater you’re interested in suchkind of reports inbetween release-cycles of community-builds.

      Feel free to comment.
      I’m building on/for CentOS6 with PHP7 support.
      ++umgfoin.

      Wed Nov  8 11:58:53 2017: [ notice] Starting kopano-server version 8.4.90.804 (pid 9814)
      Wed Nov  8 12:22:54 2017: [warning] SQL [00007661] info: Try to reconnect
      Wed Nov  8 12:22:54 2017: [error  ] KDatabase::Connect(): database access error Unknown error code (0x80000007), mysql error: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)
      Wed Nov  8 12:22:54 2017: [crit   ] ----------------------------------------------------------------------
      Wed Nov  8 12:22:54 2017: [crit   ] Fatal error detected. Please report all following information.
      Wed Nov  8 12:22:54 2017: [crit   ] Application kopano-server version: 8.4.90.804
      Wed Nov  8 12:22:54 2017: [crit   ] OS: Linux, release: 2.6.32-042stab120.20, version: #1 SMP Fri Mar 10 16:52:50 MSK 2017, hardware: x86_64
      Wed Nov  8 12:22:54 2017: [crit   ] Thread name: z-s:
      Wed Nov  8 12:22:54 2017: [crit   ] Peak RSS: 47040
      Wed Nov  8 12:22:54 2017: [crit   ] Pid 9817 caught SIGSEGV (11), traceback:
      Wed Nov  8 12:22:54 2017: [crit   ] Backtrace:
      Wed Nov  8 12:33:52 2017: [ notice] Starting kopano-server version 8.4.90.804 (pid 13293)
      
      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @umgfoin last edited by

        Hi @umgfoin ,

        thanks for the report. Did you already bisect it down to this specific commit or could the culprit also be an earlier commit (since I don’t see a direct relation between this change and database interaction).

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

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        • umgfoin
          umgfoin last edited by umgfoin

          Hi @fbartels ,
          it appeared somewhere between commit ea1984086f3 and 2c4961156a3.
          Didn’t happen again but I also didn’t restart the db-server, since.

          In the past, restarting maria-db never crashed kopano-server and I had a lot of restarts in the last weeks while investigating the high-db-load issue (which got solved with your recent query-optimizations).

          ++umgfoin.

          fbartels 1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @umgfoin last edited by

            Hi @umgfoin ,

            I agree with you that just restarting (or even shutting down for a brief period) should not generate segfaults in kopano-server. I just tried to reproduce this on the latest nightly (8.4.90.908) but was unfortunately not able to do so.

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            1 Reply Last reply Reply Quote 0
            • bosim
              bosim last edited by

              Hi @umgfoin

              Do you have coredump enabled? In that case it should be easy to get a real stack trace (would guess there is more information).

              Bo

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              • umgfoin
                umgfoin last edited by

                @bosim said in SIGSEGV in Kopano-core on db-server disconnect:

                Do you have coredump enabled?

                Hi Bo,
                unfortunately not.
                'changed that and will return with stacktrace, if it comes up again.
                ++umgfoin.

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