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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    reclaim free space from mailboxes

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    • fbartels
      fbartels Kopano @Guest last edited by fbartels

      @rworobel said in reclaim free space from mailboxes:

      Myssql service won’t start … simply

      you should be able to locate the error when looking at /var/log/mysql/error.log.

      @rworobel said in reclaim free space from mailboxes:

      kopano-admin --version
      Product version: 8,1,1,10

      Ok, that also explains why the soft delete did not run internally. this version had a bug that was later fixed in https://jira.kopano.io/browse/KC-638, which was released with Kopano 8.3.3 https://kopano.com/kopano-core-archiver-8-3-3-final-now-available/

      Regards Felix

      Resources:
      https://kopano.com/blog/how-to-get-kopano/
      https://documentation.kopano.io/
      https://kb.kopano.io/

      Support overview:
      https://kopano.com/support/

      1 Reply Last reply Reply Quote 0
      • A Former User
        A Former User last edited by

        Ok, so i absolutely must update my system asap, by the way … do you know if these updates will stop kopano services ?(no mail during updates) … and how long they will take ?

        fbartels 1 Reply Last reply Reply Quote 0
        • fbartels
          fbartels Kopano @Guest last edited by

          Hi @rworobel ,

          yes services will be stopped during package upgrade.

          Regards Felix

          Resources:
          https://kopano.com/blog/how-to-get-kopano/
          https://documentation.kopano.io/
          https://kb.kopano.io/

          Support overview:
          https://kopano.com/support/

          1 Reply Last reply Reply Quote 0
          • A Former User
            A Former User last edited by

            Ok do you have any upgrade/update documentation of these systems ? i’m a newbie in kopano world and the server was not installed by me… so i’m lost with people claiming :(…in any case thx a lot for you help.

            fbartels 1 Reply Last reply Reply Quote 0
            • fbartels
              fbartels Kopano @Guest last edited by

              HI @rworobel ,

              if you have a subscription upgrading is as simple as adding our repositories to your sources.list and the doing an apt-get update && apt-get upgrade.

              If you don’t have a subscription you could follow the steos in https://documentation.kopano.io/kopanocore_administrator_manual/upgrading.html. Most importantly 4.1, 4.2 and 4.5 (since you’re on Ubuntu).

              Regards Felix

              Resources:
              https://kopano.com/blog/how-to-get-kopano/
              https://documentation.kopano.io/
              https://kb.kopano.io/

              Support overview:
              https://kopano.com/support/

              1 Reply Last reply Reply Quote 0
              • A Former User
                A Former User last edited by

                Ok, as i’m using univention operating system, the procedure stills to be the same ? or should i do something else/more ?

                fbartels 1 Reply Last reply Reply Quote 0
                • fbartels
                  fbartels Kopano @Guest last edited by

                  Hi @rworobel ,

                  if you have a subscription you could follow https://wiki.z-hub.io/display/K4U/Updating+Kopano+packages+directly+from+the+Kopano+download+server (page offline at the moment because of server troubles, should be online rather soonish).

                  The only thing to have in mind here is that if you manually update on ucs 4.1, you could run into issues when during upgrade to ucs 4.2.

                  Regards Felix

                  Resources:
                  https://kopano.com/blog/how-to-get-kopano/
                  https://documentation.kopano.io/
                  https://kb.kopano.io/

                  Support overview:
                  https://kopano.com/support/

                  1 Reply Last reply Reply Quote 0
                  • A Former User
                    A Former User last edited by

                    ok, the documentation webpage is back from hell :) … but should i first upgrade my UCS to 4.1 before ? of just appling this procedure is enough ?

                    fbartels 1 Reply Last reply Reply Quote 0
                    • fbartels
                      fbartels Kopano @Guest last edited by

                      @rworobel if you can upgrade to 4.2 then I would recommend to do so and after that follow the steps from the wiki page.

                      Regards Felix

                      Resources:
                      https://kopano.com/blog/how-to-get-kopano/
                      https://documentation.kopano.io/
                      https://kb.kopano.io/

                      Support overview:
                      https://kopano.com/support/

                      1 Reply Last reply Reply Quote 0
                      • A Former User
                        A Former User last edited by

                        According of what i saw when i did apt-get update command ,

                        Hit https://updates.software-univention.de 4.1-4-errata/amd64/ Package
                        

                        Only 4.1-4 will be installed …

                        fbartels 1 Reply Last reply Reply Quote 0
                        • fbartels
                          fbartels Kopano @Guest last edited by

                          @rworobel ah, you mean update to the latest 4.1 and not upgrade to 4.2.

                          Regards Felix

                          Resources:
                          https://kopano.com/blog/how-to-get-kopano/
                          https://documentation.kopano.io/
                          https://kb.kopano.io/

                          Support overview:
                          https://kopano.com/support/

                          1 Reply Last reply Reply Quote 0
                          • A Former User
                            A Former User last edited by

                            Only 4.1-4 is proposed when doing apt-get update … so no choice … is it a problem ?

                            fbartels 1 Reply Last reply Reply Quote 0
                            • fbartels
                              fbartels Kopano @Guest last edited by

                              @rworobel actually when working with Univention there are some other tools available for upgrades. You could for example log into the Univention management console. there you should also get a message about package updates (and most importantly the pending update to 4.2).

                              But if you want to stay on 4.1 that is probably fine as well (for the moment at least).

                              Regards Felix

                              Resources:
                              https://kopano.com/blog/how-to-get-kopano/
                              https://documentation.kopano.io/
                              https://kb.kopano.io/

                              Support overview:
                              https://kopano.com/support/

                              1 Reply Last reply Reply Quote 0
                              • A Former User
                                A Former User last edited by

                                Ok i scheduled the updates of univention and Kopano core webapp etc… tomorrow morning … any idea about how long it could take ? from 8.1.1 to 8.4.3 …it’s not really important to know exactly … but it’s just to have an idea … and to know if it is normal if it takes 3 hours :)

                                fbartels 1 Reply Last reply Reply Quote 0
                                • fbartels
                                  fbartels Kopano @Guest last edited by fbartels

                                  Hello @rworobel ,

                                  if its just about Kopano, then the update will likely be done within a few minutes.

                                  Regards Felix

                                  Resources:
                                  https://kopano.com/blog/how-to-get-kopano/
                                  https://documentation.kopano.io/
                                  https://kb.kopano.io/

                                  Support overview:
                                  https://kopano.com/support/

                                  1 Reply Last reply Reply Quote 0
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