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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    reclaim free space from mailboxes

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    • A Former User
      A Former User last edited by

      I tried to follow this tuning and server was not able to restart …(mysql crashed)

      I’m running
      Linux PRD-MAIL01 4.1.0-ucs222-amd64 #1 SMP Debian 4.1.6-1.222.201701250821 (2017-01-25) x86_64 GNU/Linux

      provided by UCS…

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @Guest last edited by

        @rworobel yes, but which Kopano?

        What kind of error did you get for MySQL?

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • A Former User
          A Former User last edited by

          Myssql service won’t start … simply …and my kopano version is the following

          root@PRD-MAIL01:~# kopano-admin --version
          Product version: 8,1,1,10
          File version: 10
          root@PRD-MAIL01:~#

          fbartels 1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @Guest last edited by fbartels

            @rworobel said in reclaim free space from mailboxes:

            Myssql service won’t start … simply

            you should be able to locate the error when looking at /var/log/mysql/error.log.

            @rworobel said in reclaim free space from mailboxes:

            kopano-admin --version
            Product version: 8,1,1,10

            Ok, that also explains why the soft delete did not run internally. this version had a bug that was later fixed in https://jira.kopano.io/browse/KC-638, which was released with Kopano 8.3.3 https://kopano.com/kopano-core-archiver-8-3-3-final-now-available/

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            1 Reply Last reply Reply Quote 0
            • A Former User
              A Former User last edited by

              Ok, so i absolutely must update my system asap, by the way … do you know if these updates will stop kopano services ?(no mail during updates) … and how long they will take ?

              fbartels 1 Reply Last reply Reply Quote 0
              • fbartels
                fbartels Kopano @Guest last edited by

                Hi @rworobel ,

                yes services will be stopped during package upgrade.

                Regards Felix

                Resources:
                https://kopano.com/blog/how-to-get-kopano/
                https://documentation.kopano.io/
                https://kb.kopano.io/

                Support overview:
                https://kopano.com/support/

                1 Reply Last reply Reply Quote 0
                • A Former User
                  A Former User last edited by

                  Ok do you have any upgrade/update documentation of these systems ? i’m a newbie in kopano world and the server was not installed by me… so i’m lost with people claiming :(…in any case thx a lot for you help.

                  fbartels 1 Reply Last reply Reply Quote 0
                  • fbartels
                    fbartels Kopano @Guest last edited by

                    HI @rworobel ,

                    if you have a subscription upgrading is as simple as adding our repositories to your sources.list and the doing an apt-get update && apt-get upgrade.

                    If you don’t have a subscription you could follow the steos in https://documentation.kopano.io/kopanocore_administrator_manual/upgrading.html. Most importantly 4.1, 4.2 and 4.5 (since you’re on Ubuntu).

                    Regards Felix

                    Resources:
                    https://kopano.com/blog/how-to-get-kopano/
                    https://documentation.kopano.io/
                    https://kb.kopano.io/

                    Support overview:
                    https://kopano.com/support/

                    1 Reply Last reply Reply Quote 0
                    • A Former User
                      A Former User last edited by

                      Ok, as i’m using univention operating system, the procedure stills to be the same ? or should i do something else/more ?

                      fbartels 1 Reply Last reply Reply Quote 0
                      • fbartels
                        fbartels Kopano @Guest last edited by

                        Hi @rworobel ,

                        if you have a subscription you could follow https://wiki.z-hub.io/display/K4U/Updating+Kopano+packages+directly+from+the+Kopano+download+server (page offline at the moment because of server troubles, should be online rather soonish).

                        The only thing to have in mind here is that if you manually update on ucs 4.1, you could run into issues when during upgrade to ucs 4.2.

                        Regards Felix

                        Resources:
                        https://kopano.com/blog/how-to-get-kopano/
                        https://documentation.kopano.io/
                        https://kb.kopano.io/

                        Support overview:
                        https://kopano.com/support/

                        1 Reply Last reply Reply Quote 0
                        • A Former User
                          A Former User last edited by

                          ok, the documentation webpage is back from hell :) … but should i first upgrade my UCS to 4.1 before ? of just appling this procedure is enough ?

                          fbartels 1 Reply Last reply Reply Quote 0
                          • fbartels
                            fbartels Kopano @Guest last edited by

                            @rworobel if you can upgrade to 4.2 then I would recommend to do so and after that follow the steps from the wiki page.

                            Regards Felix

                            Resources:
                            https://kopano.com/blog/how-to-get-kopano/
                            https://documentation.kopano.io/
                            https://kb.kopano.io/

                            Support overview:
                            https://kopano.com/support/

                            1 Reply Last reply Reply Quote 0
                            • A Former User
                              A Former User last edited by

                              According of what i saw when i did apt-get update command ,

                              Hit https://updates.software-univention.de 4.1-4-errata/amd64/ Package
                              

                              Only 4.1-4 will be installed …

                              fbartels 1 Reply Last reply Reply Quote 0
                              • fbartels
                                fbartels Kopano @Guest last edited by

                                @rworobel ah, you mean update to the latest 4.1 and not upgrade to 4.2.

                                Regards Felix

                                Resources:
                                https://kopano.com/blog/how-to-get-kopano/
                                https://documentation.kopano.io/
                                https://kb.kopano.io/

                                Support overview:
                                https://kopano.com/support/

                                1 Reply Last reply Reply Quote 0
                                • A Former User
                                  A Former User last edited by

                                  Only 4.1-4 is proposed when doing apt-get update … so no choice … is it a problem ?

                                  fbartels 1 Reply Last reply Reply Quote 0
                                  • fbartels
                                    fbartels Kopano @Guest last edited by

                                    @rworobel actually when working with Univention there are some other tools available for upgrades. You could for example log into the Univention management console. there you should also get a message about package updates (and most importantly the pending update to 4.2).

                                    But if you want to stay on 4.1 that is probably fine as well (for the moment at least).

                                    Regards Felix

                                    Resources:
                                    https://kopano.com/blog/how-to-get-kopano/
                                    https://documentation.kopano.io/
                                    https://kb.kopano.io/

                                    Support overview:
                                    https://kopano.com/support/

                                    1 Reply Last reply Reply Quote 0
                                    • A Former User
                                      A Former User last edited by

                                      Ok i scheduled the updates of univention and Kopano core webapp etc… tomorrow morning … any idea about how long it could take ? from 8.1.1 to 8.4.3 …it’s not really important to know exactly … but it’s just to have an idea … and to know if it is normal if it takes 3 hours :)

                                      fbartels 1 Reply Last reply Reply Quote 0
                                      • fbartels
                                        fbartels Kopano @Guest last edited by fbartels

                                        Hello @rworobel ,

                                        if its just about Kopano, then the update will likely be done within a few minutes.

                                        Regards Felix

                                        Resources:
                                        https://kopano.com/blog/how-to-get-kopano/
                                        https://documentation.kopano.io/
                                        https://kb.kopano.io/

                                        Support overview:
                                        https://kopano.com/support/

                                        1 Reply Last reply Reply Quote 0
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