Kopano PST import problem



  • Hi,

    after importing loads of PSTs for my users following problem arises :

    when my users open a mail (by double clicking it) from those PST’s, mails that were sent long time ago, show a SEND button on opening. As soon as they click that button, the mail is sent again en vanishes from the ‘pst’ locaiton.

    I know they should actually use the FORWARD function but is there a way to force the ‘mail sent’ flag on import, so that this cannot happen. Is there a way to recursively set this flag on the entire PST location to restrict my users doing this again.


  • Kopano

    Hello @tbone ,

    please always include version information.

    Your issue sounds like https://jira.kopano.io/browse/KC-777, which should be fixed in 8.3.4 and newer.



  • Hi @fbartels,
    yes sorry for missing version, Im on 8.3.0. It does seems like my problem indeed. Assuming that I would have to re-import all my PST (over 50G) using the fixed version so that the sent flag is set as it should, re-importing will probably generate duplicates?


  • Kopano

    @tbone yes, its advisable to reimport into a new mailbox.


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