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    Webapp - Certificate auth fails

    Kopano WebApp
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    • fbartels
      fbartels Kopano @Stril last edited by

      Hi @stril ,

      so login is now working for you?

      Regards Felix

      Resources:
      https://kopano.com/blog/how-to-get-kopano/
      https://documentation.kopano.io/
      https://kb.kopano.io/

      Support overview:
      https://kopano.com/support/

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      • Stril
        Stril last edited by

        Hi!

        No! The problem still exists!

        I am not able to get the authentication fully working.
        If it was not clear: After the “401” error in the console, zarafa-webapp stays in the picture of the “loading-circle”.

        I really Need help.

        Regards,
        Stril

        fbartels 1 Reply Last reply Reply Quote 0
        • fbartels
          fbartels Kopano @Stril last edited by

          Hi @stril ,

          I have seen occasional 401 errors in the logging, when utilizing SSO. In the past this never interfered with the functionality (its rather an internal function that tries to reuse the user password, which is now not available).

          Since you already have a support ticket open I would recommend to pursue this further with our support.

          Regards Felix

          Resources:
          https://kopano.com/blog/how-to-get-kopano/
          https://documentation.kopano.io/
          https://kb.kopano.io/

          Support overview:
          https://kopano.com/support/

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          • Stril
            Stril last edited by

            Hi Felix!

            Yes, I opened a support ticket on 09-08-2017, but I did not get any answer on it since 11-08-2017

            I really hope to get help…

            Regards

            fbartels 1 Reply Last reply Reply Quote 0
            • fbartels
              fbartels Kopano @Stril last edited by

              HI @stril ,

              it often help replying to a ticket again if you did not get a reply in a while.

              Regards Felix

              Resources:
              https://kopano.com/blog/how-to-get-kopano/
              https://documentation.kopano.io/
              https://kb.kopano.io/

              Support overview:
              https://kopano.com/support/

              Stril 1 Reply Last reply Reply Quote 0
              • Stril
                Stril @fbartels last edited by

                @fbartels
                I updated the ticket, but nobody cares about it…

                I really hope to find a solution for this. Cert-Auth works, but not in combination with basic-auth.

                Regards

                fbartels 1 Reply Last reply Reply Quote 0
                • fbartels
                  fbartels Kopano @Stril last edited by

                  Hi @stril ,

                  I’ve triggered our support about your ticket. Apparently they have been busy internally with it, but did not yet communicate back.

                  Regards Felix

                  Resources:
                  https://kopano.com/blog/how-to-get-kopano/
                  https://documentation.kopano.io/
                  https://kb.kopano.io/

                  Support overview:
                  https://kopano.com/support/

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                  • Stril
                    Stril last edited by

                    Hi!

                    Three weeks later - still no response from your support-team although covered by premium support…

                    Regards

                    fbartels 1 Reply Last reply Reply Quote 0
                    • fbartels
                      fbartels Kopano @Stril last edited by fbartels

                      @stril I’ve sent another reminder to our support team.

                      Regards Felix

                      Resources:
                      https://kopano.com/blog/how-to-get-kopano/
                      https://documentation.kopano.io/
                      https://kb.kopano.io/

                      Support overview:
                      https://kopano.com/support/

                      1 Reply Last reply Reply Quote 0
                      • Stril
                        Stril last edited by

                        Hi!

                        Thank you for your help. One of your colleagues answered to the ticket and helped me to find the problem:

                        My basic auth was configured as:

                        AuthUserFile /var/www/webapphttps/.htpasswd
                        AuthGroupFile /dev/null
                        AuthName "Sicherheitsabfrage"
                        AuthType Basic
                        <Limit GET>
                        require valid-user
                        </Limit>
                        

                        –> That does lead to the 401 error

                        AuthUserFile /var/www/webapphttps/.htpasswd
                        AuthGroupFile /dev/null
                        AuthName "Sicherheitsabfrage"
                        AuthType Basic
                        #<Limit GET>
                        require valid-user
                        #</Limit>
                        

                        Removing the “Limit” solved the problem.

                        Thank you and best wishes

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