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    Webapp - Certificate auth fails

    Kopano WebApp
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    • Stril
      Stril last edited by

      @fbartels said in Webapp - Certificate auth fails:

      @marty do you know of any setting in webapp to make the error more verbose?

      Hi!

      server.cfg is already set to log_level = 6

      In Webapp, I have set:

      error_reporting(E_ALL);
      

      …but there is not a single line in server.log about certificate issues…

      Regards,
      Stil

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @Stril last edited by

        @Stril if the server is already running on loglevel 6, it seems the ssl connection never reaches the server.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        Stril 1 Reply Last reply Reply Quote 0
        • Stril
          Stril @fbartels last edited by

          @fbartels said in Webapp - Certificate auth fails:

          @Stril if the server is already running on loglevel 6, it seems the ssl connection never reaches the server.

          Hi!

          Thats strange. kopano-spooler does connect through https and does not produce “log-output”, too.

          I do not see any log entries - no matter, if I connect to localhost:237 or servername:237

          Regards

          fbartels 1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @Stril last edited by

            @Stril which version are you running?

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            1 Reply Last reply Reply Quote 0
            • Stril
              Stril last edited by

              Hi!

              I am running the latest version:
              Kopano 8.4.0.1103
              Webapp 3.4.0.764-0+517.1

              Thank you for your help!!!

              Regards,
              Stril

              1 Reply Last reply Reply Quote 0
              • Stril
                Stril last edited by

                Do you have any idea, what I could try?

                Regards
                Stril

                fbartels 1 Reply Last reply Reply Quote 0
                • fbartels
                  fbartels Kopano @Stril last edited by

                  Hi @Stril ,

                  did not yet have any further time to look into this. will probably do so over the course of the next week.

                  Regards Felix

                  Resources:
                  https://kopano.com/blog/how-to-get-kopano/
                  https://documentation.kopano.io/
                  https://kb.kopano.io/

                  Support overview:
                  https://kopano.com/support/

                  1 Reply Last reply Reply Quote 0
                  • Stril
                    Stril last edited by

                    @fbartels said in Webapp - Certificate auth fails:

                    did not yet have any further time to look into this. will probably do so over the course of the next week.

                    That would be great. Thank you for your help.

                    1 Reply Last reply Reply Quote 0
                    • Stril
                      Stril last edited by

                      Hi Felix!

                      Did you take a look at this? That would be great!

                      Regads,
                      Stril

                      fbartels 1 Reply Last reply Reply Quote 0
                      • fbartels
                        fbartels Kopano @Stril last edited by

                        Hi @Stril ,

                        no, no time yet but this is still on my list. If you’d want higher priority and have a subscription I’d recommend to open up a support case. Paying customer always go first.

                        Regards Felix

                        Resources:
                        https://kopano.com/blog/how-to-get-kopano/
                        https://documentation.kopano.io/
                        https://kb.kopano.io/

                        Support overview:
                        https://kopano.com/support/

                        1 Reply Last reply Reply Quote 0
                        • Stril
                          Stril last edited by

                          Hi!

                          I opened a support case (paid customer).
                          The “trust” is working. Webapp disables authentication, if https-connection is set up (great), BUT: If I user apache-auth, webapp does not work anymore:

                          • Start webapp in browser
                          • Basic-Auth on apache2
                          • Webapp shows “loading-circle” endlessly

                          To be sure about the working trust, I disabled Basic-Auth

                          • Start webapp in browser
                          • Webapp-Login appears
                          • Login with user and WRONG password is possible (as in webaccess)
                            –> Trust is working

                          Regards,
                          Stril

                          fbartels 1 Reply Last reply Reply Quote 0
                          • fbartels
                            fbartels Kopano @Stril last edited by

                            Hi @Stril ,

                            works for me.

                            1. make the following changes to config.php of webapp
                                    define("DEFAULT_SERVER", "https://felix-KS-38462.lxd01.zarafa.lan:237/kopano");
                            
                                    // When using a single-signon system on your webserver, but Kopano Core is on another server
                                    // you can use https to access the Kopano server, and authenticate using an SSL certificate.
                                    define("SSLCERT_FILE", "/etc/kopano/ssl/admin-felix-KS-38462.pem");
                                    define("SSLCERT_PASS", NULL);
                            
                            1. test if certificate overrides auth by loging in through webapp and giving wrong password
                              -> works

                            2. adapt apache vhost
                              instead of setting up basic auth, I just hardcoded remote_user the following way SetEnv REMOTE_USER "user1"

                            3. test if loging still succeeds
                              -> it does and webapp loads completely.

                            WebApp:
                            3.4.0.790-0+526.1
                            Kopano Core:
                            8.4.90
                            

                            If it weren’t for the fact that you can succesfully login without the basic auth I would say that there is a json parsing error in your users settings. The one way to make sure that this is not the case would be to create a new blank user and try to login with that user.
                            You should be able to see if it is indeed a parsing error by looking into the javascript console and maybe additionally the responses in the network tab in the developer tools of chrome.

                            Regards Felix

                            Resources:
                            https://kopano.com/blog/how-to-get-kopano/
                            https://documentation.kopano.io/
                            https://kb.kopano.io/

                            Support overview:
                            https://kopano.com/support/

                            Stril 1 Reply Last reply Reply Quote 0
                            • Stril
                              Stril @fbartels last edited by

                              Hi!

                              Sorry for the late answer. I did not see your post.

                              @fbartels said in Webapp - Certificate auth fails:

                              1. make the following changes to config.php of webapp
                                      define("DEFAULT_SERVER", "https://felix-KS-38462.lxd01.zarafa.lan:237/kopano");
                              
                                      // When using a single-signon system on your webserver, but Kopano Core is on another server
                                      // you can use https to access the Kopano server, and authenticate using an SSL certificate.
                                      define("SSLCERT_FILE", "/etc/kopano/ssl/admin-felix-KS-38462.pem");
                                      define("SSLCERT_PASS", NULL);
                              
                              1. test if certificate overrides auth by loging in through webapp and giving wrong password
                                -> works

                              –> Yes, it is working.

                              1. adapt apache vhost
                                instead of setting up basic auth, I just hardcoded remote_user the following way SetEnv REMOTE_USER "user1"

                              –> I did the same test. Login with user “user1” is working. There is no “Login-window”.

                              1. test if loging still succeeds
                                -> it does and webapp loads completely.

                              –> Same for me.

                              If it weren’t for the fact that you can succesfully login without the basic auth I would say that there is a json parsing error in your users settings. The one way to make sure that this is not the case would be to create a new blank user and try to login with that user.
                              You should be able to see if it is indeed a parsing error by looking into the javascript console and maybe additionally the responses in the network tab in the developer tools of chrome.

                              I created a new user “user1” and tried to login with basic auth. The only error, I can see in the browser console is a 401 error for:
                              http://10.0.49.229/webapphttps/zarafa.php?subsystem=webapp_1502960818098

                              Javascriptconsole does not show anything in Chrome.

                              Do you have any idea, why there is the “401”-error?

                              Thank you for your help!!!

                              Regards,
                              Stril

                              fbartels 1 Reply Last reply Reply Quote 0
                              • fbartels
                                fbartels Kopano @Stril last edited by

                                Hi @stril ,

                                so login is now working for you?

                                Regards Felix

                                Resources:
                                https://kopano.com/blog/how-to-get-kopano/
                                https://documentation.kopano.io/
                                https://kb.kopano.io/

                                Support overview:
                                https://kopano.com/support/

                                1 Reply Last reply Reply Quote 0
                                • Stril
                                  Stril last edited by

                                  Hi!

                                  No! The problem still exists!

                                  I am not able to get the authentication fully working.
                                  If it was not clear: After the “401” error in the console, zarafa-webapp stays in the picture of the “loading-circle”.

                                  I really Need help.

                                  Regards,
                                  Stril

                                  fbartels 1 Reply Last reply Reply Quote 0
                                  • fbartels
                                    fbartels Kopano @Stril last edited by

                                    Hi @stril ,

                                    I have seen occasional 401 errors in the logging, when utilizing SSO. In the past this never interfered with the functionality (its rather an internal function that tries to reuse the user password, which is now not available).

                                    Since you already have a support ticket open I would recommend to pursue this further with our support.

                                    Regards Felix

                                    Resources:
                                    https://kopano.com/blog/how-to-get-kopano/
                                    https://documentation.kopano.io/
                                    https://kb.kopano.io/

                                    Support overview:
                                    https://kopano.com/support/

                                    1 Reply Last reply Reply Quote 0
                                    • Stril
                                      Stril last edited by

                                      Hi Felix!

                                      Yes, I opened a support ticket on 09-08-2017, but I did not get any answer on it since 11-08-2017

                                      I really hope to get help…

                                      Regards

                                      fbartels 1 Reply Last reply Reply Quote 0
                                      • fbartels
                                        fbartels Kopano @Stril last edited by

                                        HI @stril ,

                                        it often help replying to a ticket again if you did not get a reply in a while.

                                        Regards Felix

                                        Resources:
                                        https://kopano.com/blog/how-to-get-kopano/
                                        https://documentation.kopano.io/
                                        https://kb.kopano.io/

                                        Support overview:
                                        https://kopano.com/support/

                                        Stril 1 Reply Last reply Reply Quote 0
                                        • Stril
                                          Stril @fbartels last edited by

                                          @fbartels
                                          I updated the ticket, but nobody cares about it…

                                          I really hope to find a solution for this. Cert-Auth works, but not in combination with basic-auth.

                                          Regards

                                          fbartels 1 Reply Last reply Reply Quote 0
                                          • fbartels
                                            fbartels Kopano @Stril last edited by

                                            Hi @stril ,

                                            I’ve triggered our support about your ticket. Apparently they have been busy internally with it, but did not yet communicate back.

                                            Regards Felix

                                            Resources:
                                            https://kopano.com/blog/how-to-get-kopano/
                                            https://documentation.kopano.io/
                                            https://kb.kopano.io/

                                            Support overview:
                                            https://kopano.com/support/

                                            1 Reply Last reply Reply Quote 0
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