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    Repeatable Error "Could not save message." about respond to requests for read receipts

    Kopano Groupware Core
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    • msergv
      msergv last edited by

      Hi all. Pls help

      I am install core-8.4.0~1103_9.1-RHEL_7-x86_64 on latest CentOS7+updates. Configure 1 mail domain + auth users in AD.

      1. I create a new test email for the user inside the domain.
      2. I set the flag “Request notification of reading”
      3. I am sending the email.
      4. I enter the account of the recipient of the email
      5. I select a new received test email.
      6. “The sender of this message has asked to be notified when you read this message. Do you wish to notify the sender?” answer YES.
      7. Show error “Could not save message.”

      All logs files on server not include errors. :(

      This error is repeated through WEBAPP and IMAP.

      Prompt this bug in the kopano-server or configuration error?

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @msergv last edited by

        Hi @msergv ,

        thanks for your report. this error has been reported in the past and https://jira.kopano.io/browse/KC-703 was created for this.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • msergv
          msergv last edited by

          kopano-server-8.4.90.0-4.2.x86_64 ( core-8.4.90.0_0+4-RHEL_7-x86_64)
          Bug fixed.

          Thank you

          fbartels 1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @msergv last edited by

            Hi @msergv ,

            thanks for the feedback.

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            1 Reply Last reply Reply Quote 0
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