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    Can´t add new user / user already exist

    Kopano Groupware Core
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    • nils50122
      nils50122 last edited by nils50122

      Hello,

      i try to create a new user on my ubuntu 20.04.04 with kopano on cli but without success.

      When i try to add the user “versand” the first output is “unable to create user: versand not found”, when i try again the second output is “user already exist”.
      The user is not visible at kopano-admin -l, when i try to kopano-admin --details versand, there comes user will not exist.

      list-orphans is also empty.

      root@xxxx:~# kopano-admin -c versand -p password -e versand@domain.de -f Versandsystem
      Unable to create user: "versand" not found
      Check server.log for details.
      Using the -v option (possibly multiple times) may give more hints.
      root@xxxx:~# kopano-admin -c versand -p password -e versand@domain.de -f Versandsystem
      Unable to create user: "versand" already exists
      Check server.log for details.
      Using the -v option (possibly multiple times) may give more hints.
      
      1 Reply Last reply Reply Quote 1
      • nils50122
        nils50122 last edited by

        No one???

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        • drauer
          drauer Kopano last edited by

          At first have a look at the server.log, as stated in the output of the script.
          And did you change anything of the system, were you able to create users on this system in the past or is this a fresh install?
          Have you checked your LDAP if the user object “versand” has been written.

          nils50122 1 Reply Last reply Reply Quote 0
          • nils50122
            nils50122 @drauer last edited by

            @drauer

            In server.log there is exactly the same output.

            2022-07-11T18:42:28.205551: [warning] K-1519: Unable to create user in user database: Object exist: versand
            

            LDAP is not integrated, i can´t find an user “versand” at local user list.
            It wasn´t a fresh install, i was able to create users before - made nothing (simple install updates over apt-get update / upgrade).

            nils50122 1 Reply Last reply Reply Quote 0
            • nils50122
              nils50122 @nils50122 last edited by

              Fixed: problem was user_safe_mode = yes

              1 Reply Last reply Reply Quote 0
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